The property has a prime location near Charbagh railway station and local markets, making it accessible for travelers. Guests appreciated the cooperative and friendly staff, while some highlighted the decent food quality. However, many reviews pointed out significant cleanliness issues, with unclean bathrooms and persistent odors. Room sizes were often considered small and uncomfortable, and numerous complaints about inadequate facilities like non-functioning TVs and shared bathrooms appeared frequently. Overall, service was deemed inconsistent, causing frustration among guests.