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Gomti Nagar, Lucknow
26 Ratings, 10 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property offers decent amenities and is located conveniently near Sahar Hospital. While many guests appreciated the helpful staff and decent room conditions, concerns were raised about poor cleanliness and maintenance. Lack of food options is a consistent issue, as well as problems with room service and TV functionality. Overall, it seems suitable for short stays if you're in the area, but might not be ideal for families or extended visits.
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poor experience in hotel.
It was very poor experience in hotel. Bedroom cleaning not good and very dirty. Even room space is not sufficient for Faimly.
Room: Deluxe Room, Local Id Accepted, 15 Percent off On Food Bill
Average Stay
soloDecent ammenities and okay rooms, a little expensive with the kind of services and rooms available. Poor lighting and not so tidy rooms.
Room: Deluxe Room, Local Id Accepted, 15 Percent off On Food Bill
Average Stay
Room service is avarage, No food available in Hotel ,TV is not working in other is good but main issue is TV not working and Food is not available
Room: Deluxe Room, Local Id Accepted, 15 Percent off On Food Bill
Room was clean
Room and bed was clean, easy to find locality near sahar hospital, bathroom could have been better, manager was helpful.
Room: Premium Room , Local Id Accepted, 15 Percent off On Food Bill
Room was good easy to find locality.
Room was good easy to find locality near sahar hospital, bed was clean, bathroom could have been better.
Room: Premium Room , Local Id Accepted, 15 Percent off On Food Bill
Average Stay
Room was too much casual. Warm water for bath was not available at the moment. Room service was average. It doesn’t look like hotel room. It needs renovation and maintenance. Overall it was average.
Room: Premium Room , Local Id Accepted, 15 Percent off On Food Bill
Stay at silk inn luxury at no cost
It was a good experience staying at silk inn luxury, everything was properly arranged, but there was no system of food and it's arrangements as no restaurant or fooding facility was available only staying at the room. Rooms conditions was good.
Room: Premium Room , Local Id Accepted, 15 Percent off On Food Bill
Silk Inn Luxury At No Cost has replied on Tue Dec 19 15:44:50 IST 2023
Dear Mr Farhaan Ahmad, Thank you very much for your valuable feedback & warm words of appreciation towards our services, which means a lot and encourages each team member to excel.we adamant to provide the best holidaying & memorable experience to each of the guests staying with us. Looking forward to your next visit soon.
Terrible Stay
Bedsheet are dirty and room is also not ready, no water and handwash provided. After complaint they remove the bedsheet
Room: Deluxe Room, Local Id Accepted, 15 Percent off On Food Bill
Silk Inn Luxury At No Cost has replied on Tue Dec 19 15:45:21 IST 2023
Dear Mr Suvrat Raj Kumar, we feel very sorry to hear from you that you did not have a pleasant experience at our Hotel on your last stay with us. This is not the actual standard that we maintain in our Hotel and this might have happened due to some temporary cause. We try our best in every possible way to provide a comfortable stay experience to our guests. Request you to give us a second chance to show our hospitality services on your next visit to the City.
Average Stay
Costly in comparrision to amenities, having no tv services, & poor services. Only recommended for work in same area, otherwise much more options available.
Room: Deluxe Room, Local Id Accepted, 15 Percent off On Food Bill
Silk Inn Luxury At No Cost has replied on Tue Nov 07 13:15:52 IST 2023
Dear Mr.karuna kant, we feel very sorry to hear from you that you did not have a pleasant experience at our Hotel on your last stay with us. This is not the actual standard that we maintain in our Hotel and this might have happened due to some temporary cause.
Good stay
It was a good stay. Staffs were very friendly and of good behaviour
Room: Premium Room , Local Id Accepted, 15 Percent off On Food Bill
Silk Inn Luxury At No Cost has replied on Tue Nov 07 13:16:37 IST 2023
Dear Mr Anand Prakash, Thank you for taking out your precious time to write us a review. We are extremely humbled and grateful that you enjoyed our services. Thank you for appreciating our property. Guests such as yourself are the true inspiration behind our philosophy towards hospitality.
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