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Pachmarhi Cantt, Pachmarhi
90 Ratings, 34 Reviews
Last 10 Customer Ratings (Latest First)

Review Summary
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This property has a lot to appreciate, including its new and clean ambiance, spacious rooms, and beautiful gardens with a large swimming pool. Guests enjoy the peaceful location, and many have praised the tasty food. The hospitality has been noted positively, ensuring a comfortable stay amidst nature. However, some guests mentioned that service could be improved.
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No Value for Money
Positives: 1. Property seems to be new, so it is all clean and maintained well 2. Rooms are spacious 3. Centrally located 4. Decent parking space 5. Large swimming pool Negatives: 1. Resort is seriously short staffed and hence the service is pathetically slow. Even for basic things like room cleaning, we had to remind atleast 5-8 times every day. 2. No hot water for 2 out of 3 days we stayed and staff had no idea why it was not working. On request, they provided us 2 buckets of hot water for bath. 3. Continuous foul smell from the bathroom 4. Breakfast was just about ok and again there was zero to no service at the counter 5. Fridge and safe locker were not working Overall the negatives out-weigh the positives and for the rates they are charging, the service is nowhere close to it.
Room: GRAND




Best resort in panchmari
Amazing stay experience of resort cottage is well managed,all amenities was best of room,specially food was so delicious service is also great,overall we found a best property in panchmari.
Room: DELUXE



Excellent Stay
Wonderful stay very nice hospitality enjoyed food and everything thanq MMT AND NEELAM FORESTERIA
Room: PREMIUM EXECUTIVE
Big name and small vision.
It was a very bad experience. The manager is very rude and the whole staff is rude. Neither the service is good nor the staff is good here. Very bad maintenance!
Room: DELUXE






Terrible Stay
I am writing to formally express my extreme dissatisfaction with the service and the unprofessional behavior of your staff during my recent stay at your establishment. My experience at Neelam Foresteria was unfortunately marred by several issues that significantly impacted my comfort and overall enjoyment.
Room: GRAND
Excellent Stay
excellent ambiance, food and hospitality enjoyed the stay. room service also very good swimming pool is also very Tempting
Room: PREMIUM EXECUTIVE



"A Tranquil Retreat Amidst Nature – Highly Recommended!"
Our stay at Neelam Forestia, Pachmarhi was truly wonderful. The location is peaceful, surrounded by lush greenery, making it perfect for a relaxing getaway. The cottages were clean, well-maintained, and equipped with all essential amenities. The staff was extremely hospitable and ensured we had a comfortable stay. The food was freshly prepared, delicious, and added to the overall experience. We loved how the property blends nature with modern comforts. It’s an ideal place for both relaxation and exploring Pachmarhi’s beauty. We highly recommend Neelam Forestia and would love to visit again
Room: DELUXE


hospitality is not good
Hospitality is not good not at all helpfull nature.. other than it was a nice experience and food is also average..
Room: DELUXE|PREMIUM EXECUTIVE
Excellent Stay
Very good and well maintained property. some basic amenities need to be added like mini bar freeze in rooms. Resturant food is okay and lot of scope for improvement
Room: DELUXE



Excellent Stay
Superb Stay We initially planned for 2 days 3 nights but due to property and peace in this place we extended for 1 night more. this place is very very awesome in Pachmarhi and a must stay place for family and friends. The pool is awesome, the gardens are good and swings are best for kids to play
Room: DELUXE



Average Stay
The food is very basic, the staff is non courteous. The only good thing are the rooms and the location. Despite serving non veg in ala carte they only serve veg in buffet. So that’s a bit strange. They org-anise music every evening - which is super loud and annoying - starts at 06 pm and goes up till 11:00 pm. Overall not at all a value for the money they charge
Room: GRAND
Excellent Stay
It was a great experience of staying at neelam foresteria i enjoyed it so much and the staff was very good.
Room: DELUXE
Neelam Foresteria Resort has replied on Sat Oct 05 10:51:39 IST 2024
Dear Ms. Preeti, Thank you for your valuable feedback. We are glad to know that you enjoyed your stay with us. We hope to serve you again soon.
Average Stay
1. Rooms and washrooms were very small. 2. The atmosphere of the resort is excellent, in the rains, it looked really dreamy. 3. Service is okayish. Not too great. Not too bad.
Room: DELUXE
Neelam Foresteria Resort has replied on Tue Aug 27 16:25:51 IST 2024
Dear guest, thank you for your valuable feedback. We are glad to know that you enjoyed your stay with us. We hope to serve you again soon.
Excellent Stay
Excellent hotel with wide garden, play area and pool. The location, food, service, staff were good during our stay. The monsoon season added ambience to our stay.
Room: DELUXE





Neelam Foresteria Resort has replied on Tue Aug 27 16:27:15 IST 2024
Dear Mr. Brij We sincerely appreciate your wonderful feedback and are thrilled to hear about your fantastic experience during your stay at our hotel. Your kind words serve as a tremendous motivation for our team. We are dedicated to maintaining this level of service and ensuring that every guest leaves with happy memories. Thank you once again for taking the time to share your positive thoughts. We can't wait to have the privilege of hosting you again in the future and creating more wonderful moments together.
Rooms were very small. And even service response is also very poor
Rooms were very small. And even service response is also very poor. Size of bed is too small even to accommodate 2 adult with 1 kid.
Room: DELUXE




Neelam Foresteria Resort has replied on Tue Aug 27 16:28:26 IST 2024
Dear Mr. Ishan thank you for your valuable feedback. We are extremely sorry that your experience was not satisfying. We would look into your concerns and take immediate action accordingly.
Excellent Stay
Neelam foresteria resort at pachmarhi is a very good resort. I really love to stay in the future also
Room: PREMIUM EXECUTIVE

Neelam Foresteria Resort has replied on Mon Jul 22 15:42:36 IST 2024
We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcome you again soon.
Great experiance at neelam foresteria pacmarhi
It's the best resort of panchmarhi. Very soothing, good ambience, great hospitality, neat, hygienic and food was also good. Only part to improve is variety is breakfast they are offering.
Room: DELUXE



Neelam Foresteria Resort has replied on Wed Aug 07 10:06:00 IST 2024
Dear Mr.Aman , We sincerely appreciate your wonderful feedback and are thrilled to hear about your fantastic experience during your stay at our hotel. Your kind words serve as a tremendous motivation for our team. We are dedicated to maintaining this level of service and ensuring that every guest leaves with happy memories. Thank you once again for taking the time to share your positive thoughts. We can't wait to have the privilege of hosting you again in the future and creating more wonderful moments together.
Excellent Stay
Excellent stay at neelam foresteria clean and hygiene room n washroom
Room: DELUXE

Neelam Foresteria Resort has replied on Wed Aug 07 10:07:01 IST 2024
Dear MS.Vandana, We sincerely appreciate your wonderful feedback and are thrilled to hear about your fantastic experience during your stay at our hotel. Your kind words serve as a tremendous motivation for our team. We are dedicated to maintaining this level of service and ensuring that every guest leaves with happy memories. Thank you once again for taking the time to share your positive thoughts. We can't wait to have the privilege of hosting you again in the future and creating more wonderful moments together.
Bad customer service
Service is pathetic. There was no tea in breakfast also there is no coffee. Food is really bad. Room provided was very small.
Room: DELUXE



Neelam Foresteria Resort has replied on Wed Aug 07 10:42:07 IST 2024
Dear Ms. Monika, thank you for your valuable feedback. We are extremely sorry that your experience was not satisfying. We would look into your concerns and take immediate action accordingly.
It's bad experience in the hotel.
My friend's mobile phone was left in the room. When we asked the hotel staff to check our room again and see the phone, the hotel staff clearly refused saying that the cleaning staff had cleaned the room and nothing was found there. But when we told the hotel staff that we will complain to the police, the phone is touched in our room itself, please check again, then they brought the mobile. This incident was very terrible for me and my friend.
Room: PREMIUM EXECUTIVE



Neelam Foresteria Resort has replied on Wed Aug 07 10:14:07 IST 2024
Dear Mr. Ashutosh, thank you for your valuable feedback. We are extremely sorry that your experience was not satisfying. We would look into your concerns and take immediate action accordingly. Thanks
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