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Forest Colony, Pachmarhi
110 Ratings, 65 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property offers a peaceful ambiance and spacious rooms, complemented by nice gardens and a play area for kids. Guests appreciate the cooperative staff, especially Mr. Mehndi, who is known for excellent hospitality. However, room service often falls short, with delays reported, and cleanliness issues have been noted, particularly regarding towels and bathrooms. Food quality seems inconsistent but is generally considered tasty. Its location, a bit away from the main market, adds to its tranquil charm.
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ARK Residency, Pachmarhi.. Excellent Property
Excellent Property.. nice location.. well behaved staffs.. Absolutely Value for Money.. Rooms are well furnished with clean bathroom & attached balcony.
Room: Deluxe Room|Super Deluxe Room
HOTEL ARK RESIDENCY has replied on Sun Sep 21 18:53:54 IST 2025
Dear Mr. Sounak Dey, Thank you so much for sharing your wonderful feedback and for rating us a perfect 5 in all aspects. We are delighted to know that you enjoyed our location, hospitality, and the comfort of our rooms with clean bathrooms and balconies. Your kind words about our staff and property truly encourage us to keep delivering the best experiences to our guests. We look forward to welcoming you again at ARK Residency, Pachmarhi, for another memorable stay. Warm Regards, Team ARK Residency, Pachmarhi
Good Stay
familyWe had 3 day stay with family. Ambience is good, hotel is peaceful, clean with good dining arrangement. Food is ok. Overall good experience.
Room: Deluxe Room
HOTEL ARK RESIDENCY has replied on Sun Jan 05 00:55:04 IST 2025
Thank you sir for your generous review it was great having you all in our property. Please do visit us again Regards.
Poor Stay
So the room was ok ok with no amenities also not cleaned properly and it was overrated, not happy with the property
Room: Deluxe Room
HOTEL ARK RESIDENCY has replied on Tue Mar 04 11:40:28 IST 2025
We're sorry your stay didn’t meet expectations. Cleanliness and comfort are our priorities, and we’ll review your concerns. Please reach out to us directly—we’d love to make things right.
Poor Stay
Property is good. They provided us cottages surrounded by a garden and jungle behind but the room service is worst. Waiters dont pick call like they dont want to work. Mr. Mehndi is fine and cooperative but some waiters are workshurkers. Overall experience was ok ok.
Room: Super Deluxe Room
HOTEL ARK RESIDENCY has replied on Thu Jul 18 12:29:03 IST 2024
Dear Jasleen, Thank you for sharing your feedback. We’re glad to hear that you enjoyed the cottages and the natural surroundings. We apologize for the issues with room service and the unresponsiveness of some staff members. Your comments have been noted, and we will address these concerns with our team. We appreciate your mention of Mr. Mehndi’s cooperation and will ensure that all our staff meet the same standard. Thank you for staying with us, and we hope to provide a better experience in the future. Regards Team Ark Hotels
Good Stay
Hotel is very nice, staff is very supportive, room is spacious, but tv is like show peace please pay attention on this, rest is ok
Room: Super Deluxe Room
HOTEL ARK RESIDENCY has replied on Tue Jun 11 00:36:03 IST 2024
Thank you for your valuable feedback.we would certainly pay attention to your concern raised. It was lovely having you all. Regards.
Awesome stay & very spacious rooms.
groupI randomly picked this hotel & booked 7 rooms for 20 people. The staff was very cooperative. I appreciate manager mr. Mehandi for good hospitality & arrange other stuff for our group. Thanks for guiding & arrange safari & other suggestion. Food was also tasty. All rooms & bathrooms are very specious. A big lawn & play area for kids is added attraction for customer. It was a great stay, i will definitely recommend my acquaintances for selecting hotel ark in pachmarhi.
Room: Deluxe Room
HOTEL ARK RESIDENCY has replied on Sun May 05 21:34:29 IST 2024
Thank you for your generous review.We as a management try to ensure that our guests are comfortable with us. It was lovely having you all in our property. Please do visit us soon 👍🙏. Regards.........
Good Stay
Nice location, spacious room, clean bathroom, 24 hours hot water, parking available for cars, garden and play area for childrens. Chairs was not good. Ac not working properly. Good hotel for staying.
Room: Deluxe Room
HOTEL ARK RESIDENCY has replied on Tue Feb 27 16:41:11 IST 2024
Dear Guest Thank you for your generous review. It was lovely having you all. we as a management try to ensure that our guests are comfortable.But as you mentioned about some of our drawbacks. We will surely look into it and try to solve this issue as soon as possible. We wish to see you soon in our property again. Regards.
Poor Stay
Every thing it was different. Though the property is good, big rooms, even food is also good but, there is a wifi but not in your room, for this facility you have to go at particular places. There is a good bathroom but no liquid, empty bottles. There is intercom telephone but not working. There are towels but it were too dirty. And no no no peace because of late night party with too loud noises.
Room: Deluxe Room
HOTEL ARK RESIDENCY has replied on Thu Dec 07 16:09:58 IST 2023
Thank you for your valuable feedback.We as a management try our best to make our guests feel happy and comfortable.But somehow your stay was not as you mentioned the problems you had to face.But sir to bring to your notice we would certainly like to clear something as the weather was rainy therefore the internet line was disturbed from the main office itself and as you mentioned on that very day we had a corporate event so you had to face noise issues. But according to the government guidelines dj was shut down at 10.30 pm .Nevertheless we ensure you that we will look into the matter with immediate affect and hope to see you back soon in future.Regards.
Peaceful stay. Bt but but
Location was good, but their ws no room service on time, even it's manager was arguing with me that it was not their fault! overall i will not choose this hotel in my future. Not recommended at all
Room: Super Deluxe Room
HOTEL ARK RESIDENCY has replied on Mon Dec 18 22:09:19 IST 2023
Dear Guest Thank you for your valuable feedback.we as a management try to satisfy our guests needs on prompt basis but to bring to your notice we prepare fresh food so it takes a few minutes more to serve . Nevertheless we will look into the matter with the utmost priority. Please do visit us again so that we can leave you with a smile this time in our property. Regards.
2 days at pachmarhi
familyPleasant staying experience with family (including kid & senior citizens) with ark resorts. Very supportive staff & homely atmosphere. All the extended supports like - site seeing, travel, safari arrangements are available door steps. The best part is their kitchen for homely food, though i missed the nonveg availability. Small services like uninterrupted hot water supply, property housekeeping can be improved further.
Room: Deluxe Room
HOTEL ARK RESIDENCY has replied on Tue Dec 05 14:31:50 IST 2023
Thank you for your valuable feedback. It was lovely having you all hope to see you all soon. Regards.
Whatever could replace the word poorest
Booked super deluxe room, no facility in the room, water dipping from ceiling, staff was arrogant, asked to change the room then provided lower category room with zero facilities against the advance payment for a super deluxe room.
Room: Super Deluxe Room
HOTEL ARK RESIDENCY has replied on Tue Aug 15 21:04:06 IST 2023
Dear Guest,Thankyou so much for your review But from the time of check in only you seem to be unhappy. first you were alloted a super deluxe room that you had booked online But since it was rainy season and there was a slight leakage from the cealing you asked us to change the same. then you were alloted a deluxe DBL room as per our vacancy since all other rooms were booked then surprisingly you asked for a full refund that was not possible then too we gave you the refund for the difference amount that is between our Deluxe and super deluxe category And your concern was dwelt with serious emergency. Then too you seem to be unhappy. our guest satisfaction is our topmost priority.please do visit us soon.Regards.
Worst Service / Waste of Money
groupThis Hotel dont even worth ₹1K. Worst Service , Poorly maintained , Waste of Money Zero in Cleanliness.
Room: Deluxe Room
HOTEL ARK RESIDENCY has replied on Sat Jun 17 09:43:44 IST 2023
Thank you for rating our property. It seems you were not at all comfortable with us. Sir you all were 9 pax in total in 3 rooms so to make you comfortable you were alloted 2 four bedded and one DBL bedded room you were also given a early check in for your convenience.we as a management try to ensure that our guests are comfortable with us. Nevertheless please do visit us soon. Regards.
A comfortable stay for family
It was a comfortable stay in ark residency. Room size is really good, clean and hygienic. The location is very good surrounded by trees. Just some negative points i would like to add they take long for breakfast serving. You can consider this property if you are traveling with family.
Room: Deluxe Room
HOTEL ARK RESIDENCY has replied on Fri Jun 09 21:48:35 IST 2023
Thank you for your valuable feedback.The negative point that you raised will be taken care of. Please do visit us soon, It would be great serving you back in our property. Regards.
Good Stay
Clean and big size room, amazing place with many amenities, it includes rooms with or without balcony, hot water, garden, outdoor sitting and bonfire(extra charges applicable. Staff is co-operative and prepares amazing breakfast recommend to include buffet breakfast with package. As other places doesn't offer such a good food. Moreover, bathrooms are clean and hygienic that it won't feel far from home. Overall budget will be little higher than general hotel but it will be compensated by food, location and quality of all the service.
Room: Deluxe Room
HOTEL ARK RESIDENCY has replied on Sat Jun 03 20:31:49 IST 2023
Sir, Thank you so much for your generous review. We as a management try to ensure that our guests are comfortable with us and they feel homely. It was great having you with us and we wish to see you back soon in our property. Regards.
Calm and comfort
Good ambience, best location good food and courteous staff. Close to city center may go for long walks-
Room: Deluxe Room
HOTEL ARK RESIDENCY has replied on Sun May 14 09:26:16 IST 2023
Thank you for your generous review. It was lovely serving you we wish to see you back soon. Regards.
Value for money. Good and fresh food.
We had a great stay at the arc residency. The staff is very friendly and helpful. The manager mr. Khan is very co-operative. Rooms are spacious and are regularly cleaned. Amenities provided are optimal. All in all, it's a good choice at this price range.
Room: Super Deluxe Room
HOTEL ARK RESIDENCY has replied on Sat May 06 19:48:16 IST 2023
Thank you for your generous review. It was lovely serving you in our property. As you mentioned that you enjoyed your stay with us so we look forward to see you back soon. Regards.
It was an average stay
Despite asking for the room cleaning, the floors were not wiped, towels and soaps were not changed. These are the basics which are a part of room cleaning. The surroundings were nice however, the food was not up to the mark. I had ordered baigan bharta but it was not a baigan bharta but kind of mashed baigan sabzi without any spices.
Room: Deluxe Room
HOTEL ARK RESIDENCY has replied on Sat May 06 19:53:39 IST 2023
Thank you for taking your valuable time to rate our property. We as a management ensure that our guests are comfortable with us but as mentioned by you you faced certain issues that will be definitely looked upon and we would love to see you back in our property so that the next time you come you rate your stay excellent rather than average. Regards.
Hotel Stay
Hotel property is little bit away from the main market, but it's peaceful to stay. Rooms are bigger in size as compared to average. Staff is cooperative. When it comes to food I recommend to avoid it as hygiene is not maintained upto certain level. overall stay was good.
Room: Deluxe Room
HOTEL ARK RESIDENCY has replied on Fri May 05 15:28:28 IST 2023
Thank you sir for your generous review. Yes our property is not in the market area as we lie in the midst of nature and though it is on the same road where the sight seeing starts from. We as a management try to maintain our hygiene standards but somehow you did not find out to be so we will look into this matter and would definitely like to serve you back in our property. Visit us soon. Regards.
Hotel stay was good
familySpacious, neat & clean rooms only problem with staff !
Room: Super Deluxe Room
HOTEL ARK RESIDENCY has replied on Wed Apr 26 22:01:06 IST 2023
Thank you for your generous review it was great having you with us. We look forward seeing you back in our property. And would definitely look to your feedback on staff. Regards.
All good
Location received by wats app, clean, co. Op.
Room: Deluxe Room
HOTEL ARK RESIDENCY has replied on Wed Apr 05 17:42:25 IST 2023
Sir, thank you for the generous review. It was lovely serving you in our property. Please do visit us again. Regards.
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