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You are booking hotel for more than 30 days

Review Of Ark Resorts0123401234

Pachmarhi Cantt, Pachmarhi

    User Rating & Reviews

    • everyone
    • couple
    • family
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    • solo
    3.8
    Very Good

    371 Ratings, 228 Reviews

    excellent
    34%
    very good
    33%
    average
    16%
    poor
    10%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 3
    • 4
    • 5
    • 3
    • 3
    • 5
    • 5
    • 2

    Rating Categories

    • Location4.1
    • Cleanliness3.7
    • Room3.8
    • Food4.1
    • Hospitality3.7
    • Value For Money3.8
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    Reviews Summary

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    Ark Resort is a charming property nestled in a serene location with lush greenery, perfect for a peaceful getaway. Guests rave about the exceptional hospitality, attentive staff, and delicious food, making meals a highlight of the stay. Spacious, well-maintained rooms, ample parking, and a beautiful garden for relaxation add to the appeal. Though some reviews mention inconsistent service, the overall experience remains positive, particularly for families and couples seeking comfort in nature.

    Sort by:

    Positive first
    4.0

    Happy stay

    mukesh s.family

    It's good staying at hotel Rooms service is good food also good & kitchen staff make breakfast as per our wish above all Mr.Hasan help us lot during our stay as per his guidance our trip becomes memorable and economic

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Royal Suite

    Ark Resorts has replied on Fri Aug 22 12:12:40 IST 2025

    Thank you very much sir for your positive feedback. It was lovely having you with us at our property. Please do visit us again in the future .

    5.0

    Excellent Stay

    chinmay s.family

    Recently I visited Panchmarhi to participate in moonsoon marathon and booked ARK resort to stay with my family. Had an amazing experience here and would prefer to stay here for my next visits. Highly Impressed with the service and hospitality provided by their team. I would highly recommend this place to visit with your family and spend a quality time in the lap of nature.

    Travel Month: Jul 2025

    Room: Royal Suite

    Ark Resorts has replied on Fri Jul 18 17:40:18 IST 2025

    Dear Mr Chinmay Shah, Thank you so much for your wonderful review and for choosing ARK Resort during the Monsoon Marathon! We’re thrilled to hear that you and your family had an amazing experience with us. Your kind words about our service, hospitality, and natural surroundings mean a lot to our team. We truly appreciate your recommendation and can’t wait to welcome you back for your next visit to Pachmarhi! Warm regards, Team ARK Resorts

    3.0

    average

    anil p.family with 5 kids

    location is good middle in the city parking space is good in the city but room is average type some old construction so overall average type

    Travel Month: Jun 2025

    Room: Honeymoon Suite

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    Ark Resorts has replied on Tue Jun 24 01:37:42 IST 2025

    Thank you very much sir for your positive feedback. We do agree with you that our construction is old as our property is 102 years old heritage property. But we have kept it like that from outside and luxury from inside with all the ameni

    3.0

    Not worth the price

    neela s.couple

    Overpriced room. Linen dirty and had to be changed on arrival. No hot water for bathing on 1st day. Few plug points not working. Walls had flaky paint. No distempering done since long time. Frequent power cuts. Food also average.

    Travel Month: Jun 2025

    Room: Royal Suite

    Ark Resorts

    Dear Ms Neela, Thank you for your feedback. We're truly sorry to hear about the issues you experienced during your stay. Cleanliness and comfort are top priorities for us, and we regret that we fell short in this instance. We sincerely apologize for the inconvenience caused — especially regarding the linen, hot water, and power cuts. However, had we been made aware during your stay, we would have been more than happy to resolve these matters immediately. We rarely encounter such concerns from other guests, but your input is valuable and has been shared with the team to ensure better upkeep and prompt service. We hope to have the opportunity to serve you better in the future. Warm regards, Team ARK Resorts

    5.0

    verry good experience

    akshay a.family

    verry good experience good service good staf good room qwolity good location good vibes all over stay very good

    Travel Month: May 2025 (3-Night Stay)

    Room: Honeymoon Suite

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    Ark Resorts has replied on Sun May 25 22:58:57 IST 2025

    Thank you very much sir for your positive feedback. It was lovely having you with us at our property. Please do visit us again the future.

    2.0

    PACHMARHI - A HILL STATION OF AGENTS AND LIARS.

    ranjit s.family with 1 kid

    Overall a very bad experience , the food was expensive and without test. First day only we asked the cleaning staff to remove the doormat of bathroom as it was full of dust but he didn't do it.During our check out we requested managment to give some buffer time but he responded very rudly and asked to vacate the room at 11:00 a.m without giving extra time. Entire pachmadhi runs on commission basis all local people have made a union to loot the tourists.

    Travel Month: May 2025 (4-Night Stay)

    Room: Honeymoon Suite

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    Ark Resorts has replied on Wed Jun 11 12:32:44 IST 2025

    Dear Mr Ranjit, Thank you for taking the time to share your feedback. We sincerely regret to know that your experience did not meet your expectations. Please allow us to clarify that during your checkout, we were fully booked and needed to prepare rooms for the incoming guests, which is why we couldn't offer an extended checkout. We always try to accommodate such requests when availability allows. Regarding the housekeeping concern, we truly apologize if any request was overlooked, and we will certainly look into the matter and speak with the concerned staff to ensure better service moving forward. We understand your concerns about local tour operators. This is precisely why we encourage our guests to opt for sightseeing packages directly from us. While the cost might be slightly higher, we ensure a safe, fair, and satisfying experience without unnecessary commissions or hassles. We hope to have another opportunity to serve you and provide a stay that reflects our true standards. Warm regards, Team Ark Resorts

    3.0

    Average Stay

    bilal a.

    Staff behavior is good, food is ok. Rooms are good, can be maintained a bit better.

    Travel Month: May 2025

    Room: Premium Room

    Ark Resorts

    Dear Mr Bilal, hank you so much for your feedback! We're glad to know you found our staff welcoming and the rooms comfortable. We truly appreciate your suggestion regarding room maintenance—it helps us improve. We'll also look into enhancing our food offerings to better meet your expectations. Looking forward to welcoming you again soon! Warm Regards Team Ark Resorts

    4.0

    Good Stay

    family with 1 kid

    the staf was cooperative, food was ok, i would suggest better to opt without food package and location is nice

    Travel Month: May 2025

    Room: Honeymoon Suite

    Ark Resorts

    Dear Sir, Thank you for sharing your thoughts! We're happy to hear that you found our staff cooperative and enjoyed the location. We appreciate your honest feedback about the food and your suggestion—it truly helps us understand where we can do better. We hope to have the pleasure of hosting you again! Warm Regards Team Ark Resorts

    5.0

    Excellent Stay

    paras h.family with 1 kid

    Excellent stay nice property good ambiance kids friendly We stayed for 2 days It feels good. The kitchen is good 4 star for food quality and taste. the only problem is there is no intercom u have to call by your phone Sometimes there is an internet issue. Otherwise everything is fine.

    Travel Month: Apr 2025

    Room: Royal Suite

    Ark Resorts

    Dear Mr Paras, Thank you so much for your kind words! We're delighted to know you had an excellent stay and enjoyed the ambiance, especially with it being kids-friendly. It's great to hear that you liked the food and found the kitchen up to the mark! We truly appreciate your feedback regarding the intercom and occasional internet issues—these are valuable insights that help us improve. We're already working on solutions to make your next stay even smoother. Looking forward to welcoming you back soon! Warm Regards Team Ark Resorts

    4.0

    Good Stay

    vivek k.family with 1 kid

    My stay at Ark resort was good, the food was good, the Property location is good in the middle of the town, and the Resort staff was supported. Thanks for making my trip comfortable.

    Travel Month: Apr 2025

    Room: Deluxe Room

    Ark Resorts has replied on Sat Apr 19 10:28:48 IST 2025

    Thank you very much sir for your positive feedback. It was lovely having you with us at our property. Please do visit us again in the future.

    5.0

    Excellent Stay

    ankit k.couple

    I recently had the pleasure of staying at ark resort, and i must say, it exceeded all my expectations. From the moment we arrived, we were greeted with warm smiles and exceptional hospitality. The service was impeccable. The staff went above and beyond to make our stay memorable. They were always courteous, attentive, and quick to respond to any requests. We truly felt pampered throughout our stay. It is the perfect getaway for anyone looking to relax and rejuvenate in a luxurious setting. From the stunning location to the exceptional service and fantastic amenities, everything was spot on.

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Royal Suite

    Ark Resorts has replied on Sun Feb 23 18:06:33 IST 2025

    Thank you very much sir for your positive feedback. It was lovely having you with us at our property. Please do visit is again in the future.

    4.0

    Good Stay

    anil p.loyalty-iconcouple

    The property was very good, with nice interior and facilities. The attending staff was polite giving prompt service. Food quality was also ok. Only small addition - provide some facility for the accompanying driver, may be with some extra charge.

    Travel Month: Feb 2025

    Room: Honeymoon Suite

    Ark Resorts has replied on Sat Feb 15 15:43:11 IST 2025

    Thank you very much sir for your positive feedback. It was lovely having you with us at our property. Please do visit us again in the future

    5.0

    Wonderful!

    anup n.family

    What a lovely stay ! location was in accordance to our taste. Rustic & beautiful ! room was comfortable & clean. Staffs were very kind & very helpful. Garden area was just lovely! complementary food just so tasty & came with lots of options too!

    Travel Month: Jan 2025

    Room: Royal Suite

    Ark Resorts has replied on Sun Jan 26 22:26:30 IST 2025

    Thank you very much sir for your positive feedback. It was lovely having you with us at our property. Please do visit us again in the future.

    3.0

    Average Stay

    abhay p.

    Overall experience in ark resort was good. It was neat and clean but the facilities were not value for money. The amount i have paid for two days is a little bit expensive as per the facilities that are offered by the ark resort. Hospitality was good.

    Travel Month: Dec 2024

    Room: Royal Suite

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    Ark Resorts has replied on Mon Jan 13 21:38:31 IST 2025

    Thank you very much sir for your feedback and we are glad that you loved our hotel in hygienic front. We would definitely like you to be more specific on the facilities that can be improved from our end as we strive to provide best for our guests. You can reach to us through mail or call . We would love to have you again in our property in the future.

    4.0

    Good Stay

    sourav t.

    Services are very good and staff has good behaviour cleanness clarity room service all are so good

    Travel Month: Dec 2024

    Room: Honeymoon Suite

    Ark Resorts has replied on Tue Dec 17 18:12:30 IST 2024

    Thank you very much sir for your positive feedback. It was lovely having you with us at our property. Please do visit us again in the future.

    5.0

    Excellent Stay

    maitri.group

    The resort is beautiful. We got 2 days complimentary breakfast as well. The staff is really helpful.

    Travel Month: Sep 2024

    Room: Honeymoon Suite

    Ark Resorts has replied on Tue Sep 17 21:40:58 IST 2024

    Thank you very much sir for your positive feedback. It was lovely having you with us at our property. Please do visit us again in the future.

    4.0

    Good Stay

    antim j.couple

    Average, property is good, but service is very very poor. Food is good, garden area is very nice, view is good

    Travel Month: Sep 2024

    Room: Royal Suite

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    Ark Resorts has replied on Sat Sep 14 11:31:20 IST 2024

    Thank you very much sir for your feedback. We would definitely look into the concern put up by you. Thank you for praising our property and food. Please do visit us again in the future.

    5.0

    Excellent Stay

    mugdha g.family

    Location was very good, staff was humble and supporting stay was pleasant and comfortable food was very tasty

    Travel Month: Jul 2024

    Room: Deluxe Room

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    Ark Resorts has replied on Mon Aug 05 20:12:46 IST 2024

    Thank you very much mam for your positive feedback. It was lovely having you with us at our property. Please do visit us again in the future.

    5.0

    Best trip with my girl gang

    ekta j.group

    My stay at this resort was soo amazing. What an excellent service they provide and with such a beautiful view. The food was also and rooms were great. Overall it was a wonderful place to stay in pachmarhi. You’ll easily find gypsy there.

    Travel Month: Jul 2024

    Room: Royal Suite

    Ark Resorts has replied on Tue Jul 23 01:32:24 IST 2024

    Thank you very much mam for your positive feedback. It was lovely having you with us at our property. Please do visit us again in the future.

    5.0

    Excellent

    mandeep s.family

    Hotel is located in excellent area. Everywhere you will see lush green forest. Ample of free parking space. Well equipped restaurants which will fulfill your hunger. Staff is disciplined and proactive. Recommended.

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Family Suite

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    Ark Resorts has replied on Thu Jul 18 12:33:59 IST 2024

    Dear Mandeep, Thank you for your positive feedback! We're thrilled to hear that you enjoyed our location and the lush green surroundings. It's great to know that you appreciated the ample parking space, well-equipped restaurants, and our disciplined and proactive staff. We appreciate your recommendation and look forward to welcoming you back soon!

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