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Review Of Naksha Tree Hotels - Mogappair0123401234

Mogappair East, Chennai

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.3
    Good

    25 Ratings, 6 Reviews

    excellent
    24%
    very good
    24%
    average
    24%
    poor
    12%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 2
    • 1
    • 3
    • 4
    • 5
    • 5
    • 4
    • 3
    • 5

    Sort by:

    Positive first
    3.0

    Average Stay

    venkata r.family

    Facility was not being managed properly,noy allowed to use lift while we styaed in 3rd floor,no room service,no food facility.Not even soaps and towels in bath rooms.Only good part was the manager of the facility Mr Shiva kumar who has the willingness and conviction to understand and was trying to accomidate guest to best of his ability. Rest everything not worth.

    Travel Month: Jul 2025

    Room: Classic

    5.0

    pleasant stay

    raja.couple

    very pleasant stay and neat room and toilet and good neighbor good. it is located near MMM hospital so when there is an emergency, this hotel would be a good choice for a stay

    Travel Month: May 2025

    Room: Classic

    • user photos
    • user photos
    • user photos

    Naksha Tree Hotels - Mogappair has replied on Tue Jun 03 16:03:35 IST 2025

    Dear Raja, Thank you for taking the time to share your experience. We're delighted to know that you had a pleasant stay and appreciated the cleanliness of the room and washroom. It's great to hear that our location near MMM Hospital added convenience to your visit. We truly value your kind words and hope to welcome you again in the future! Best regards, Management Team

    3.0

    Average Stay

    thomas m.

    No Maintanance . No good appeal

    Travel Month: May 2025

    Room: Classic

    Naksha Tree Hotels - Mogappair has replied on Wed May 21 16:36:02 IST 2025

    Dear Mr. Joseph, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations. We sincerely apologize for any issues you faced regarding maintenance and overall appeal. Please be assured that we take such comments seriously and are actively working on improvements to enhance the guest experience. We hope to have another opportunity to serve you better in the future. Warm regards, Management

    3.0

    Room service bad & not daily . cleaning &

    vaghela b.solo

    not daily room cleaning & payable drinking water bottle not free not daily chenge bed sheet

    Travel Month: Feb 2025 (4-Night Stay)

    Room: Classic

    Naksha Tree Hotels - Mogappair has replied on Wed Apr 23 23:55:28 IST 2025

    Dear Mr. Vaghela Brijrajsinh, Thank you for your feedback. We sincerely apologize for the inconveniences you faced during your stay. We understand how important daily room cleaning and complimentary drinking water are, and we will address these issues to improve our service. Your comments about the bed sheets are also noted, and we will work towards ensuring better attention to these details. We hope to have the opportunity to serve you better in the future. Best regards, Management

    5.0

    Worth the money

    saran a.couple

    It was a pleasant stay. The staffs were very friendly and helpful. Worth for money. The rooms were also very tidy and neat.

    Travel Month: May 2024 (3-Night Stay)

    Room: Deluxe

    Naksha Tree Hotels - Mogappair has replied on Wed Apr 23 23:56:02 IST 2025

    Dear Mr. Saran Ajay, Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasant stay and that our staff could make your experience enjoyable. Your comments about the rooms being tidy and neat are much appreciated. We look forward to welcoming you back for another great stay. Best regards, Management

    2.0

    1 day trip

    subba r.business

    Place with very basic facilities and not guest oriented. Room was decent enough however faucets in the wash room were leaking, no hot water, no complimentary bottled water and toiletries. Only 1 towel for 2 guests. The worst part is check-in checkout is 12pm to 11am and anything over is minimum charge of 500 inr. We wanted a courtesy time of 1 hour for checkout and we were asked to pay 500 extra. Mm t portal says 12pmto12pm for check-in check out. No restaurant facility at the hotel.

    Travel Month: Sep 2023

    Room: Standard

    Naksha Tree Hotels - Mogappair has replied on Wed Apr 23 23:57:01 IST 2025

    Dear Mr. Subba Rao Kodavalla, Thank you for your feedback. We sincerely apologize for the issues you faced during your stay, and we understand your frustration. We're sorry that the room and bathroom facilities did not meet your expectations, and we also regret the inconvenience caused by the check-in/check-out policy. Please be assured that we will review your comments with our team to improve our services and address these concerns. We hope you’ll give us another chance to offer you a better experience in the future. Best regards, Management

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