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You are booking hotel for more than 30 days
Mogappair East, Chennai
30 Ratings, 7 Reviews
Last 10 Customer Ratings (Latest First)
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Good Stay
My checkin time is 12PM and I reached hotel at 9AM and they charged an extra 500 RS for that and overall the hotel is good.
Room: Deluxe
Naksha Tree Hotels - Mogappair has replied on Wed Nov 05 11:02:08 IST 2025
Dear Guest, Thank you for your valuable feedback and rating. We’re glad to know that you had a good stay with us. Regarding the early check-in charge, our standard check-in time is 12 PM, and early arrivals are subject to availability with an additional fee. We appreciate your understanding on this. We look forward to welcoming you again and ensuring an even better experience on your next visit. Warm regards, Management
Average Stay
Facility was not being managed properly,noy allowed to use lift while we styaed in 3rd floor,no room service,no food facility.Not even soaps and towels in bath rooms.Only good part was the manager of the facility Mr Shiva kumar who has the willingness and conviction to understand and was trying to accomidate guest to best of his ability. Rest everything not worth.
Room: Classic
Naksha Tree Hotels - Mogappair has replied on Tue Sep 09 18:27:23 IST 2025
Dear Venkata Ramana Moturi, Thank you for taking the time to share your detailed feedback. We sincerely regret the inconveniences you faced during your stay. Your comments have been taken seriously, and since then, we have upgraded our property with improved facilities, better amenities, and enhanced services for our guests. We truly appreciate your kind words about our manager, Mr. Shiva Kumar, and his efforts to assist you. We look forward to welcoming you again and providing you with a much better experience. Regards, Management
pleasant stay
very pleasant stay and neat room and toilet and good neighbor good. it is located near MMM hospital so when there is an emergency, this hotel would be a good choice for a stay
Room: Classic
Naksha Tree Hotels - Mogappair has replied on Tue Jun 03 16:03:35 IST 2025
Dear Raja, Thank you for taking the time to share your experience. We're delighted to know that you had a pleasant stay and appreciated the cleanliness of the room and washroom. It's great to hear that our location near MMM Hospital added convenience to your visit. We truly value your kind words and hope to welcome you again in the future! Best regards, Management Team
Average Stay
No Maintanance . No good appeal
Room: Classic
Naksha Tree Hotels - Mogappair has replied on Wed May 21 16:36:02 IST 2025
Dear Mr. Joseph, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations. We sincerely apologize for any issues you faced regarding maintenance and overall appeal. Please be assured that we take such comments seriously and are actively working on improvements to enhance the guest experience. We hope to have another opportunity to serve you better in the future. Warm regards, Management
Room service bad & not daily . cleaning &
not daily room cleaning & payable drinking water bottle not free not daily chenge bed sheet
Room: Classic
Naksha Tree Hotels - Mogappair has replied on Wed Apr 23 23:55:28 IST 2025
Dear Mr. Vaghela Brijrajsinh, Thank you for your feedback. We sincerely apologize for the inconveniences you faced during your stay. We understand how important daily room cleaning and complimentary drinking water are, and we will address these issues to improve our service. Your comments about the bed sheets are also noted, and we will work towards ensuring better attention to these details. We hope to have the opportunity to serve you better in the future. Best regards, Management
Worth the money
It was a pleasant stay. The staffs were very friendly and helpful. Worth for money. The rooms were also very tidy and neat.
Room: Deluxe
Naksha Tree Hotels - Mogappair has replied on Wed Apr 23 23:56:02 IST 2025
Dear Mr. Saran Ajay, Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasant stay and that our staff could make your experience enjoyable. Your comments about the rooms being tidy and neat are much appreciated. We look forward to welcoming you back for another great stay. Best regards, Management
1 day trip
Place with very basic facilities and not guest oriented. Room was decent enough however faucets in the wash room were leaking, no hot water, no complimentary bottled water and toiletries. Only 1 towel for 2 guests. The worst part is check-in checkout is 12pm to 11am and anything over is minimum charge of 500 inr. We wanted a courtesy time of 1 hour for checkout and we were asked to pay 500 extra. Mm t portal says 12pmto12pm for check-in check out. No restaurant facility at the hotel.
Room: Standard
Naksha Tree Hotels - Mogappair has replied on Wed Apr 23 23:57:01 IST 2025
Dear Mr. Subba Rao Kodavalla, Thank you for your feedback. We sincerely apologize for the issues you faced during your stay, and we understand your frustration. We're sorry that the room and bathroom facilities did not meet your expectations, and we also regret the inconvenience caused by the check-in/check-out policy. Please be assured that we will review your comments with our team to improve our services and address these concerns. We hope you’ll give us another chance to offer you a better experience in the future. Best regards, Management
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