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All rooms with the Mountain view.
Review Of Mount Bayul Shangri La Resort
Shringing, Lachung | 2.0 km from city centre
User Rating & Reviews
- everyone
- group
- couple
- business
- family
Very Good
46 Ratings, 21 Reviews
Last 10 Customer Ratings (Latest First)
- 1
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- 4
- 1
- 1
- 5
- 4
- 5
- 1
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Positive first
1.0
Not Worth The Money ,Very Poor Hospitality
yogita b.family
Our experience at this hotel was very disappointing from start to finish. Firstly, we were given a room on the second floor, but there was no lift available, which made things quite inconvenient. Inside the room, there wasn’t even a single doormat or floor mat provided. In the bathroom, there was no hand wash, and though a geyser was available, it was very small and took a long time to produce hot water. Even after several calls to the reception for assistance, no one responded. When we ordered food, it took almost two and a half hours to arrive, despite multiple follow-up calls. The food was not only of very poor quality but also highly overpriced. To make matters worse, the final bill contained incorrect food items. Overall, our stay was completely unsatisfactory. The service, food, and facilities all fell far below expectations. I would not recommend this hotel to anyone.
Room: Premium Room With Balcony, Heater and Electric Blanket
Mount Bayul Shangri La Resort has replied on Sun Oct 19 17:44:02 IST 2025
Dear Valued Guest, Thank you for your feedback. We're sorry to hear that your experience fell short of expectations. We strive to provide exceptional service, and your insight helps us to improve. Please feel free to share more details about your stay so we can address any specific concerns you may have. We value your input and hope to have the opportunity to better serve you in the future Warm Regards Guest Relations Manager
1.0
Terrible Stay
intekhab.group
Very bad experience, they are short staff. 2 to 3 people managing the hotel. Intentionally power off the electricity at night everyday. Very poor condition of the room Most of the room geyser will not work No one to carry your luggage. Worst hotel in lachung
Room: Premium Room With Balcony, Heater and Electric Blanket
Mount Bayul Shangri La Resort has replied on Tue Oct 14 10:38:43 IST 2025
Dear Valued Guest, Thank you for your feedback. We're sorry to hear that your experience fell short of expectations. We strive to provide exceptional service, and your insight helps us to improve. Please feel free to share more details about your stay so we can address any specific concerns you may have. We value your input and hope to have the opportunity to better serve you in the future Warm Regards Guest Relations Manager
5.0
Excellent Stay
ishan j.group
Our stay at Mount Bayul Shangrila Resort for two nights was truly unforgettable! The property is surrounded by spectacular mountain views that perfectly capture the beauty of Lachung — waking up to the misty valleys and snow-clad peaks was magical. The rooms were spacious, clean, and beautifully designed, offering both comfort and warmth — exactly what you need in such a serene hill station. However, what truly sets this resort apart is their exceptional hospitality. The entire staff was humble, kind, and always ready to go beyond their limits to ensure guests feel at home. A special mention to Mr. Mukesh, who showed extraordinary commitment — during a landslide on our way to Lachung, he personally arranged and helped us reach the resort safely from the other side. His dedication and care really touched us. The manager deserves a heartfelt thanks as well — during the bonfire night, he sang for everyone with an amazing voice and made the evening memorable. It felt less like a hotel stay and more like being hosted by friends. Overall, Mount Bayul Shangrila Resort is a perfect blend of breathtaking views, comfortable stay, and unmatched hospitality. I’d highly recommend it to anyone visiting Lachung — this place and its people will stay in your heart long after you leave. ❤️
Room: Premium Room With Balcony, Heater and Electric Blanket
Mount Bayul Shangri La Resort has replied on Fri Oct 10 10:36:28 IST 2025
Dear Valued Guest , Thankyou for your kind words and for taking the time out to share your experience ! We are thrilled to hear that you enjoyed your stay with us and found our staffs, cleanliness and amenities to your satisfaction. Your recommendation means a lot to us and we look forward to welcoming you and your friends back in future. Warm Regards, Guest Relations Manager
4.0
cooperative staff
bala c.couple
Staff was very cooperative. Helpful and courteous. They even helped me prepare my permit and were understanding.
Room: Premium Room With Balcony, Heater and Electric Blanket
Mount Bayul Shangri La Resort has replied on Thu Oct 09 16:28:39 IST 2025
Dear Guest, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you enjoyed your stay and found our staff, cleanliness, and amenities to your satisfaction . Your recommendation means a lot to us. We look forward to welcoming you and your friends back in the future! Warm regards, Guest Relations Manager.
1.0
Absolutely Pathetic – Waste of Money
yazad k.family
One of the worst hotel stays I’ve had. The buffet was a joke, hardly any options, and whatever little was there tasted bland and recycled. It felt more like a hostel mess than a hotel restaurant. The staff were unbelievably lazy. Zero hospitality. No one seemed interested in helping, most of the time they were just standing around, ignoring guests. Service? What service? Even basic requests were either forgotten or flatly ignored. Asked for an extra towel, never came. Requested drinking water, had to follow up twice, still didn’t get it. The overall attitude was “we don’t care” and it showed in every part of the experience. Wouldn’t recommend this place to anyone. Totally not worth the money.
Room: Garden Suite with Heater and Electric Blanket
Mount Bayul Shangri La Resort
Dear Guest, Thank you for your feedback. We're sorry to hear that your experience fell short of expectations. We strive to provide exceptional service, and your insight helps us to improve. Please feel free to share more details about your stay so we can address any specific concerns you may have. We value your input and hope to have the opportunity to better serve you in the future GRM
4.0
Good Stay
saurabh k.
Property is actually very nice. Rare to find at such remote location. Only issue was service which can be because of the location i think. Rest our stay was very comfortable.
Room: Garden Suite with Heater and Electric Blanket
Mount Bayul Shangri La Resort has replied on Tue May 27 10:38:03 IST 2025
Dear Guest Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you enjoyed your stay and found our staff, cleanliness, and amenities to your satisfaction . Your recommendation means a lot to us. We look forward to welcoming you and your friends back in the future! Warm regards, GRM
4.0
Good Stay
kamlesh r.family with 1 kid
Great location and view. Rooms and bed are comfortable. Food could have more variety. Staff was super helpful and courteous.
Room: Premium Room With Balcony, Heater and Electric Blanket
Mount Bayul Shangri La Resort has replied on Mon May 26 15:32:01 IST 2025
Dear Guest Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you enjoyed your stay and found our staff, cleanliness, and amenities to your satisfaction . Your recommendation means a lot to us. We look forward to welcoming you and your friends back in the future! Warm regards, GRM
5.0
Excellent Stay
ananda v.family with 1 kid
Very good hotel. Rooms are very clean and service is very good. Mr. Deepesh is very helpful. Even they provided breakfast parcel as we were checking out early, before their scheduled time for breakfast. Food is very tasty and they provide variety as well. Highly recommended.
Room: Premium Room With Balcony, Heater and Electric Blanket
Mount Bayul Shangri La Resort has replied on Mon Apr 07 12:06:25 IST 2025
Dear Guest Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you enjoyed your stay and found our staff, cleanliness, and amenities to your satisfaction . Your recommendation means a lot to us. We look forward to welcoming you and your friends back in the future! Warm regards, GRM
3.0
Average Stay
anish d.family
location good, food ok, amenities ok, services ok
Room: Premium Room With Balcony, Heater and Electric Blanket
Mount Bayul Shangri La Resort has replied on Mon Mar 31 17:01:39 IST 2025
Dear Guest Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you enjoyed your stay and found our staff, cleanliness, and amenities to your satisfaction . Your recommendation means a lot to us. We look forward to welcoming you and your friends back in the future! Warm regards, GRM
5.0
Excellent Stay
aditya t.couple
The stay was wonderful. The hotel has all the facilities in place to support the weather conditions. Special mention for the staff that was very supportive.
Room: Premium Room With Balcony, Heater and Electric Blanket
Mount Bayul Shangri La Resort has replied on Sat Mar 29 12:59:54 IST 2025
Dear Guest Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you enjoyed your stay and found our staff, cleanliness, and amenities to your satisfaction . Your recommendation means a lot to us. We look forward to welcoming you and your friends back in the future! Warm regards, GRM
5.0
Excellent Stay
abhay s.couple
stay was amazing ...... awesome ambience... great food with good hospitality and services.... staff is cooperative
Room: Premium Room With Balcony, Heater and Electric Blanket
Mount Bayul Shangri La Resort has replied on Wed Mar 26 15:58:37 IST 2025
Dear Guest, Thank you for your kind words! We’re thrilled you enjoyed your stay and appreciate your feedback. We look forward to welcoming you back soon.
4.0
Good Stay
sumit a.couple
The hotel is new with amazing views from windows. The restaurant food is delicious and the staff is also very good. There is dth and wifi which do not work but there is full mobile network so the internet was not an issue.
Room: Premium Room With Balcony
Mount Bayul Shangri La Resort has replied on Thu Feb 20 10:48:03 IST 2025
Dear Guest Thank you so much for taking the time to share your experience We’re thrilled to hear that you enjoyed your stay and that our team made a positive impact on your visit. Your kind words and feedback are truly appreciated. They motivate us to continue delivering the highest standards of service and hospitality. If there’s anything more we can do for you in the future, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards GRM
5.0
Best stay in lachung
rudradeep c.couple
Excellent room with the best view and very nice and polite stuff with good service. Will totally recommend this place to anyone who goes to lachung.
Room: Premium Room With Balcony
Mount Bayul Shangri La Resort has replied on Thu Feb 20 10:48:26 IST 2025
Dear Guest Thank you so much for taking the time to share your experience We’re thrilled to hear that you enjoyed your stay and that our team made a positive impact on your visit. Your kind words and feedback are truly appreciated. They motivate us to continue delivering the highest standards of service and hospitality. If there’s anything more we can do for you in the future, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards GRM
3.0
Average Stay
sachin t.family
Tv doesn't have any channel they don't recharge they ask you to connect your phone. Very limited food option, service of food can be very slow due to limited staff. Balcony is too narrow, it's not even balcony
Room: Executive Room With Balcony
Mount Bayul Shangri La Resort has replied on Fri Jun 21 15:09:01 IST 2024
Dear Guest, Namaste! We apologize for falling short of your expectations during your recent stay. Your feedback is valuable, and we're committed to addressing the issues you've raised to ensure a better experience for future guests. We hope to have the chance to welcome you back again. Best regards, Guest Relation Associate
2.0
Nothing great, especially service.
sandhya g.
family
familyWe have paid for 2 adults + 1 kid. Later only 1 adult +1 kid arrived and we have asked to either refund or adjust with food bills. They never considered and also gave a room where honeybees were there and hair follicals on the bed.
Room: Deluxe View Room
Mount Bayul Shangri La Resort has replied on Wed Jun 05 15:39:05 IST 2024
Dear Guest, Namaste! We apologize for falling short of your expectations during your recent stay. Your feedback is valuable, and we're committed to addressing the issues you've raised to ensure a better experience for future guests. We hope to have the chance to welcome you back again. Best regards, Guest Relation Associate
5.0
This property is worth it. ♥️
vasundhara s.
group
groupIt’s a beautiful hotel right next to a stream. The view from the rooms is amazing. The hotel staff is extremely friendly and accommodating. The rooms are clean and spacious as well.
Room: Deluxe View Room
Mount Bayul Shangri La Resort has replied on Wed Jun 05 15:37:34 IST 2024
Dear Guest, Namaste! Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience during your stay with us. Our team works hard to provide exceptional service and create memorable moments for our guests, and we're delighted to know that we succeeded in making your stay enjoyable. We look forward to welcoming you back to Mount Hotels soon! Warm regards, Guest Relation Associate
5.0
The perfect hotel
ashish m.family
familyThe property is beautiful and clean and safe. It's located right by the river stream and has a beautiful view of snow capped mountains on all sides. The staff was attentive and warm. Food was also good. Would definitely return to this hotel if i visit lachung again.
Room: Deluxe View Room
Mount Bayul Shangri La Resort has replied on Mon May 20 13:04:17 IST 2024
Dear Guest, Namaste! Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your stay at Mount Hotels. It's always a pleasure to know that our guests had a great experience with us. We appreciate your kind words about our amenities and services. Your satisfaction is our top priority, and we can't wait to have the pleasure of hosting you again in the future. Best regards, Guest Relations Executive
3.0
Stay review
sunny s.family
familyLocation was good, rooms were decent enough. Food in the restaurant was good. There is no lift facility. Parking facility is available as well
Room: Deluxe View Room
Mount Bayul Shangri La Resort has replied on Sat May 18 10:52:48 IST 2024
Dear Guest, Namaste! Thank you for taking the time to share your feedback with us. We appreciate your comments and are glad to hear about your experience at our hotel. We strive to provide exceptional service to all our guests and are pleased to know that you found our accommodations satisfactory. Your insights are valuable to us, and we will use them to further enhance our offerings. We hope to have the opportunity to welcome you back in the future. Best regards, Guest Relations Manager
5.0
Excellent Stay
giridhar r.family
familyNice stay at shangri-la resort. Good food, ambience, hospitality, rooms, everything were nice. People visiting lachung i would suggest this resort.
Room: Premium With balcony
Mount Bayul Shangri La Resort has replied on Mon May 13 11:58:25 IST 2024
Dear Guest, Namaste! Thank you for choosing to stay with us at Mount Hotels and for sharing your positive experience! We're thrilled to receive your glowing review and appreciate your recommendation. It means a lot to us to know that you enjoyed our facilities, amenities, and service. Your satisfaction is what drives us to continually improve and deliver exceptional hospitality. We look forward to welcoming you back for another memorable stay! Best regards, Guest relation Manager
4.0
Super nice hotel to sta
oken l.business
businessThe room were clean and super cozy with a beautiful view of the mountains and location of the hotel to was nice
Room: Garden Suite
Mount Bayul Shangri La Resort has replied on Mon May 13 11:57:51 IST 2024
Dear Guest, Namaste! Thank you for sharing your positive experience at Mount Hotels! We're grateful for your kind words and thrilled to hear that you enjoyed your stay with us. Providing exceptional service and creating memorable experiences for our guests is what we strive for every day, and we're delighted to know that we met your expectations. We can't wait to welcome you back for another wonderful stay in the near future. Best regards, Guest Relation Manager
