The property has garnered serious concerns from guests, with reports of extremely poor cleanliness and maintenance. Many rooms are described as dirty, with broken amenities and significant pest issues, including cockroaches. Guests have highlighted the lack of basic facilities like drinking water, proper heating, and clean bathrooms. The management's service has also been criticized for being unresponsive and loud. Overall, it’s clear that the state of this property has left many unhappy and dissatisfied.