The property is conveniently located near the Mathura railway station and major temples, making it easy for travelers. While many guests appreciated the clean rooms and decent food, several reported persistent issues like unpleasant odors, poor room service, and inadequate cleanliness in bathrooms. Staff behavior has been noted as a mixed bag, with some being helpful while others exhibited rudeness at times. Overall, it's a budget-friendly option with potential for improvement in service and facilities.