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Janam Bhumi, Mathura | 5 minutes walk to Sri Krishna Janmabhoomi
24 Ratings, 11 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the property's location near the temple and some have found the service to be supportive and kind. However, issues with amenities like AC, geysers, and cleanliness are common concerns. Complaints about bed bugs, broken bathroom locks, and a lack of proper facilities highlight significant drawbacks. While some experiences were positive, many reviews point to dissatisfaction overall.
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Terrible Stay
no proper facilities tv ,ac not working properly and no geaser not phone whatever totally waste of money
Room: Double Bed AC ROOMS
Shri Dwarkadhish Paying Guest
"Dear Guest, We are sorry to read your feedback. However, we would like to clarify a few points: Every room, including yours (Room 102), has a functional LED TV. Our staff personally assisted you and ensured the TV was switched on during your stay. The geyser in our property is a centralized system, therefore it may not be visible inside the bathroom but hot water is always available. All our rooms have a working AC, and no complaint regarding AC malfunction was reported during your stay. For any assistance, there is an attendant call button provided in the room. Additionally, we even accommodated your early check-in request without any extra charge, as a gesture of hospitality. We always strive to provide the best possible service to our guests. Still, we regret that your expectations were not met. We request future guests to kindly contact the reception immediately during their stay for any concerns so that genuine issues can be resolved on the spot. Regards, Shi Dwarkadhish Paying Guest
Poor Stay
The biggest problem is there are bed bugs in bed. every time I go out they switch off the AC because of this when I come back to the hotel every time I ask them to switch on the AC . there was a problem regarding hot water. On the 1st day I asked them for hot water for the shower. one of their colleagues said in the AC room we don't provide hot water then I requested them to provide hot water.
Room: Double Bed AC ROOMS
Excellent Stay
The hotel room is clean and service is also good. The staff is supportive. Overall experience is good.
Room: Double Bed AC ROOMS
Shri Dwarkadhish Paying Guest has replied on Tue Nov 05 10:59:52 IST 2024
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation, Team Management Jai Shri Krishna
Good Stay
groupThe best is located near to the temple and staff was cooperative. Thanks for amazing service . Good Service was given and good for big family group.,Amazing
Room: Double Bed AC ROOMS
Shri Dwarkadhish Paying Guest has replied on Sat May 11 22:19:18 IST 2024
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation, Team Management
Terrible Stay
First of all room was not cleaned. Amenities like geyser, water, towels etc are not available in the room. And on another day till 9 am their is water supply issue in our room. For which manager has shifted us to another room for take bath and using wc etc
Room: Double Bed AC ROOMS
Shri Dwarkadhish Paying Guest has replied on Thu Feb 29 19:43:55 IST 2024
Sorry for your inconvenience sir We will working for improving our services and try to better stay for you next time. Thanks
Terrible Stay
It's a bad experience, facilities are not available, ac are not good, behaviour are very bad, so it's not a favorable weather to stay
Room: Double Bed AC ROOMS
Shri Dwarkadhish Paying Guest has replied on Thu Oct 26 08:20:49 IST 2023
Dear Sir Sorry for the inconvenience. Kindly explain as par condition which facilities are not up to the mark Or what's the behaviour issues exactly we will assure that we will batter served you next time Jai Shri Krishna 🙏
Excellent
coupleService is so kind, good cooperation and so nice treatment.
Room: Double Bed AC ROOMS
Shri Dwarkadhish Paying Guest has replied on Wed Oct 18 23:33:35 IST 2023
Thanks for your precious review sir We will happy to visit you again Thanks & Regard Sir Dwarkadhish Paying Guest
Location
The location was good however the lock of washroom was broken
Room: Double Bed AC ROOMS
Shri Dwarkadhish Paying Guest has replied on Wed Oct 18 23:34:51 IST 2023
Thank you sir for your precious review Jai Shri Krishna 🙏
Hygiene
The property is not hygiene, rooms are smelly
Room: Double Bed AC ROOMS
Shri Dwarkadhish Paying Guest has replied on Thu Oct 26 08:27:40 IST 2023
Dear Dear Sir/ Madam Sorry for the inconvenience the point will be noted and primise to batter served you next time we will assure you that we will batter served you next time Jai Shir Krishna 🙏
Terrible Stay
Water pump stalled in the room and it start at 5 am in the morning also there are no food service in this guest house. Room service is extremely poor.
Room: Double Bed AC ROOMS
Shri Dwarkadhish Paying Guest has replied on Thu Oct 26 08:31:47 IST 2023
Sorry for the inconvenience. Sir, the room is already upgraded, as you suggested. i assure you thatwu will batter served you next time
Terrible Stay
A very small size base of price of hotel
Room: Double Bedroom
Shri Dwarkadhish Paying Guest has replied on Sun Sep 05 20:56:24 IST 2021
Dear Guest,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel!With much appreciation,
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