Reviews highlight significant issues at this property. Guests faced terrible experiences, including last-minute room denials, unclean and poorly maintained rooms, and rodent problems. Several commented on high prices not matching the quality of service. Food quality was inconsistent, with complaints about menu items not being available. Amenities like lifts and bathrooms were outdated and malfunctioning. Despite some mentions of good location, overall sentiment leans towards disappointment and dissatisfaction.