Review Of Hotel Mandakini Plaza

The air conditioner was making a lot of noise, the fan was also noisy, the TV didn't turn on, and the hot water tap was broken. When I complained, the hotel manager said, "I've given you the same room you booked, and it won't be changed now."

This time it was the worst experience staying here. Except for location there is nothing good. Management has been changed and the things have been pathetic. Room was given where AC was not working, shifted to another where header was not working. Complementary Breakfast was not served for 1 hr. Twice in between it was asked about the order. Icing on the cake was that the Complementary breakfast was charged in the bill and was removed only after pointed out. It was a total mess and poor experience.

Crowdy location Food quality low due to no kitchen Not clean and maintain No suggestion for family stay

बहुत ही बढ़िया होटल है होटल स्टाफ भी बहुत ही अच्छा है good loction good hotel staff good food 🥑🥑🥑

very good service in this hotel. very good service in this hotel.very good service in this hotel. very good service in this hotel

Very nice experience in this hotel in Swaroop Nagar. Service in the hotel is good and staff behaviour.

Entry very shabby, staff very unprofessional and greeted the guest by patting their back, room maintenance ok (not very clean). Location very good Overall ok for the price

There is no maintenance. Washroom is very dirty. Mirror provided in Washroom is not visible and totally damaged. All the walls are damaged.

Great hospitality esp mr Abhay. Excellent location despite crowded food street. Ample parking upto four cars. Needs improvement in furniture .

Hotel rooms are pathetic, bad quality mattress. According to the price this hotel is 2 out of 10.

A good budget friendly family hotel with a very warm and friendly hospitality and good food. Very satisfactory stay.

The room was good but no toiletries were given. Room service is also not up to the mark.

Stay was comfortable. Excellent service and good food

Very poor cleanliness and dirty beddings. Now drinking water available. Mattress damaged, pillow is also poor condition. Property is also old and unmanaged.

I booked executive room mentioned as 250sq m. however I got a very small room. cleaning was pathetic room was dirty. bedsheet pillows blanket was dirty. I requested them to change it. bathroom was very dirty

Bad experience. Cleaning not good bedsheet pillows blanket was yellowush. Bathroom was dirty. Room was small

This is 15-20 minutes away from kanpur central railway station, co-operative staff and good room service.

Room service was very good. Staff was polite and prompt. Cleanliness was was also good. Mr abhay singh at reception was very friendly and helpful. Location is excellent as food street and metro station are few at steps. Maintanence and upgrade of hotel seems overdue, shows omers reluctant in this.

Located at a very good place close to restaurants and market. Room was pretty good and clean. Didn't try food and other services.

Poor room poor service poor food staff is arrogant. Manager is third class. Purane jamane ka hotel hai