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Review Of Heaven View Clark Inn Kanpur

Jajmau Sub Metro City, Kanpur | 2.9 km drive to Kanpur Airport (KNU)

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    547 Ratings, 261 Reviews

    excellent
    29%
    very good
    31%
    average
    22%
    poor
    10%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 3
    • 4
    • 5
    • 5
    • 3
    • 4
    • 2
    • 2

    Rating Categories

    • Location3.3
    • Cleanliness3.8
    • Room3.9
    • Food3.2
    • Hospitality4.0
    • Value For Money3.4
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    Review Summary

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    Guests appreciate the friendly and courteous staff, spacious rooms, and decent food quality. The ambience is generally praised, along with good location benefits and cleanliness in some areas. However, issues like inconsistent maintenance, slow service times, and limited breakfast options have been highlighted. Overall, it seems like a budget-friendly property with a mix of positive experiences and areas to improve.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    rajkumar s.business

    The staff was very good best experience food is excellent ambience of hotel is great and good and positive environment is here in this hotel

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Deluxe AC room with Double Bed

    5.0

    good stay

    bahubali p.solo

    good stay, spacious rooms good staff reachable if they slightly increase the service time it be be good stay, spacious rooms good staff reachable if they slightly increase the service time it be better

    Travel Month: Sep 2025

    Room: Deluxe AC room with Double Bed

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    3.0

    Worst Clarks inn Hotel

    aman s.business

    This is one of the worst Clarks inn hotel. Bad rooms, location is worst and food is also not good. Whole furniture in the room looks very old.

    Travel Month: Sep 2025

    Room: Deluxe AC room with Double Bed

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    2.0

    low cleanliness and maintained

    waseem k.business

    Property was good and room was spacious but maintenance, cleanliness and hygiene was lacking. No fridge and proper amenities were lacking

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe AC room with Double Bed

    1.0

    Terrible Stay

    amogh p.solo

    The worst hotel..I checked in and found our that the Flush wasn't working.. and then the room as full of dust. unclean..I immediately checked out of the room and told the in duty manager who was like..it's fine. I will change your room..as if nothing as wrong.I was there for not more than 5 mins

    Travel Month: Aug 2025

    Room: Deluxe AC room with Double Bed

    5.0

    Great hospitality, awesome room service. Clean and spacious rooms.

    devansh k.solo

    Great hospitality, awesome room service. Clean and spacious rooms. The food was also amazing with great taste.

    Travel Month: May 2025

    Room: Deluxe Room

    2.0

    Poor amenities

    business

    Towels, soaps, hot water not provided. Room service not done properly for next day stay Breakfast menu is very minimum and repeated for the next day

    Travel Month: May 2025

    Room: Deluxe Room

    5.0

    Nice hotel

    it.business

    Stay was excellent.... Good location.... Rooms are clean....toilets are clean.....sufficent space....parking available......near by market ....staffs is cooperative. All good

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Good and economic

    family

    The hotel stay was comfortable and I got very ample space in the room. The rooms were clean and maintained. The breakfast was also good.

    Travel Month: Mar 2025

    Room: Deluxe Room

    2.0

    Pathetic. Seemed on the verge of shutting down.

    shalya c.family with 2 kids

    1. The room had a perfect view of 'jhuggi-jhopri". We asked for another room but were told that all rooms had a similar view... 2. The hotel had very limited choice of food. Even of the limited listed menu most of the things were not available. The prep was OK. Quantity was on the lower side. 3. The attitude of the restaurant manager was pathetic and rude. 4. Cleanliness was missing. The shelves, almirah and utensils were dirty. 5. There were a lot of mosquitoes and bed bugs. 6. And a lot of noise of dragging and banging furniture at night. Really disappointed.

    Travel Month: Feb 2025

    Room: Deluxe Room

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    2.0

    Poor sta

    abhishek.business

    No sevice at time. Every-time to ask. Can't take another friend to come and visit thay want extra for that

    Travel Month: Jan 2025 (4-Night Stay)

    Room: Deluxe Room

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    5.0

    Excellent Stay

    jitendra s.

    Wonderful place for stay in kanpur. Very humble and curtious staff. Breakfast was very good. Overall it was a wonderful experience

    Travel Month: Jan 2025

    Room: Deluxe Room

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    2.0

    Poor Stay

    hira s.loyalty-icon

    Smelly rooms smelly washroom not maintained no service

    Travel Month: Jan 2025

    Room: Deluxe Room

    2.0

    Smelly Hotel

    hira s.loyalty-iconfamily

    Smelly Washroom, Room, Laundry, Construction is ok but Maintenance is poor, I have very bad experience

    Travel Month: Jan 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    paras a.loyalty-icon

    Washroom was smelling linen not good room very dimly lighted very poor breakfast very limited things available from menu at restaurant

    Travel Month: Jan 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    karnica g.family

    Very nice and clean. Staff is very nice and polite. Had a great stay there will recommend to friends also.

    Travel Month: Dec 2024

    Room: Deluxe Room

    4.0

    Good Stay

    ishant d.

    Service was good. Few rooms were little stinky. Auks the management to change the room. Otherwise location was good!

    Travel Month: Dec 2024

    Room: Deluxe Room

    3.0

    Compromising with the brand name and standards

    archit a.loyalty-iconbusiness

    Not at all good place to stay now. Rusty things in the room, unwashed bed sheet and pillow covers. No proper toiletries. No proper service. Breakfast is just for namesake.

    Travel Month: Dec 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    mohammad k.

    Everything was too satisfactory specially the complimentary breakfast.

    Travel Month: Oct 2024

    Room: Deluxe Room

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    1.0

    Worst policies

    bhavin k.couple

    I didn't checked in but still they didn't refund from the hotel if hotel see this then kindly refund it.

    Travel Month: Oct 2024

    Room: Deluxe Room

    Heaven View Clark Inn Kanpur has replied on Mon Nov 11 21:46:51 IST 2024

    Namaskar Sir GreetingsfromHeavenViewClarksInn Kanpur Thank you for your feedback , Dear sir i would like to inform you that we have already allowed MMT to refund your amount also i would like to update you that Hotel denied your checkin because your female partner was carrying local ID. Kind Regards Ajay Kumar Hotel General Manager

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