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Review Of Madurai Residency0123401234

Madurai Main, Madurai | 9 minutes walk to Meenakshi Amman Temple

    User Rating & Reviews

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    4.0
    Very Good

    5208 Ratings, 3248 Reviews

    excellent
    38%
    very good
    40%
    average
    14%
    poor
    4%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 5
    • 3
    • 5
    • 5
    • 4
    • 4
    • 3
    • 3

    Rating Categories

    • Location4.4
    • Cleanliness4.1
    • Room4.1
    • Food4.0
    • Hospitality4.2
    • Value For Money3.9
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    Reviews Summary

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    Madurai Residency is a central gem for those visiting the Meenakshi Temple, just a 10-minute walk away. The property boasts clean, comfortable rooms and a friendly, helpful staff. Guests rave about the complimentary breakfast and delicious food options at the rooftop restaurant, offering lovely city views. While some mention noise from the bustling area, the location near the railway station and bus stand adds to its convenience for travelers. Overall, it's a great budget-friendly choice for a family stay.

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    Positive first
    4.0

    Good Stay

    s v.couple

    The location of the property is central and very convenient to the temple and railway station. The morning breakfast is very good and the foods prepared are tasty.Regarding amenities and services are concerned the hotel management is very helpful to our requirements. The only issue is the hotel management arranged cab service and the cost of which is more higher than in Delhi.

    Travel Month: Sep 2025

    Room: Standard Room

    5.0

    Excellent Stay

    sakthivel j.couple

    Right from check in to check out everything was excellent. Reception personnel, restaurant guys and other service personnel including security were just great. Additionally, great location for reaching Meenakshi Amman temple and very close to railway station. Really value for money.. breakfast was enjoyable 👍👍

    Travel Month: Sep 2025

    Room: Comfort Room

    5.0

    nice place to stay with family

    ramanathan s.business

    nice place to stay and people are very welcome. Near to Meenakshi amman temple and railway station and periyar bus station

    Travel Month: Sep 2025

    Room: Standard Room

    5.0

    Excellent Stay

    indraneel a.family with 1 kid

    Located in a prime spot, Madurai Residency Hotel offers a convenient base for visitors, with the temple, bus stop, and market areas all within easy reach. The hotel's commitment to cleanliness is evident, as the property is very well-maintained. Guests can expect spacious rooms and modern amenities that contribute to a comfortable and pleasant stay. ​The hotel's restaurant serves good food, though some may find the prices a bit high. The breakfast selection, while adequate, doesn't offer a wide variety of choices. The staff at Madurai Residency are consistently described as courteous and helpful, enhancing the overall guest experience.

    Travel Month: Sep 2025

    Room: Comfort Room

    4.0

    Good Stay

    preeti p.family

    Neat and clean rooms. Great breakfast. Polite housekeeping.Only drawback is that even though they had rooms available they were unwilling to give before check-in timing I felt it was more for their online customers. Because next day there was a huge party they all got rooms in advance.

    Travel Month: Sep 2025

    Room: Comfort Room

    Madurai Residency has replied on Tue Sep 23 13:08:38 IST 2025

    Dear Ms. Preeti, Thanks a lot for your kind words and for sharing the review with the rest of our community. Looking forward to having you again at our property Manekshaw Dawoodkhan Senior General Manager, The Madurai Residency.

    5.0

    Home away from home

    makemytrip c.group

    they made us feel like family.......home away from home..................................

    Travel Month: Sep 2025

    Room: Standard Room

    4.0

    Good Stay

    rajesh r.family with 1 kid

    Overall the rooms are well maintained and the in house restaurant provides good food and excellent location to plan the travel

    Travel Month: Sep 2025

    Room: Comfort Room

    4.0

    Good Stay

    pramod k.

    Location is at good place ,property well maintained, rooms are good ,food also is sumtous.

    Travel Month: Sep 2025

    Room: Standard Room

    1.0

    Terrible Stay

    mohamned m.

    Facilities were poor and staff s where very arrogant

    Travel Month: Sep 2025

    Room: Standard Room

    3.0

    Average Stay

    tuba j.

    Food was terrible Room was decent Cleanness pathetic

    Travel Month: Sep 2025

    Room: Standard Room

    4.0

    Good Stay

    umesh n.family with 1 kid

    It was great experience staying there. Place was very hygienic and the location was easily accessible.

    Travel Month: Sep 2025

    Room: Comfort Room|Standard Room

    Madurai Residency has replied on Fri Sep 26 10:51:20 IST 2025

    Dear Mr. Umesh, Thank you very much for sharing your review. We love hearing from our customers. Looking forward to having you again at our property Manekshaw Dawoodkhan Senior General Manager, The Madurai Residency.

    5.0

    Excellent Stay

    hemendra.family

    Satisfactory and convenient stay. Clean room was provided. Clean bathrooms. Polite manager and staff. Initially the AC was not working but the staff and the manager co operated kindly and got this fixed urgently.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Standard Room

    5.0

    Good and affordable hotel with pleasent stay.Staff is also very cooperative

    v s.family

    Through online rating of the hotels and this proporty is found to be excellent rating. Restaurent is also good.

    Travel Month: Sep 2025

    Room: Standard Room

    1.0

    Terrible Stay

    pramod k.group

    4

    Travel Month: Aug 2025

    Room: Standard Room

    4.0

    Good Stay

    srivatsan s.family with 1 kid

    Madurai residency is located near to Railway station. Food was excellent. Room was spacious enough for family of three. Thanks Madurai residency for a pleasant stay

    Travel Month: Aug 2025

    Room: Comfort Room

    3.0

    Not as exp

    anish.family with 1 kid

    They had suggested this hotel, but honestly, I don’t think the room was worth the I paid. Parking: There is no proper dedicated parking. Only a few cars can fit, though parking is free. Reception: The welcome was very cold and lacked warmth. I didn’t feel the hospitality one expects when arriving at a hotel. Room: The major letdown was the cleanliness. The room had a strong smoke smell, probably left behind by the previous guest, which made the stay uncomfortable. For the price paid, this should have been checked before allotting the room. Family Stay Issue: We booked for two adults and one child (myself, my wife, and kid), but the amenities seemed arranged for just a single person. For example, basic items like dental kits weren’t provided for all. Restaurant: The rooftop restaurant was a plus point. It stays open till 10:30 pm, with nice street views. We tried a couple of dishes there—food was average, but it was at least convenient to have a restaurant within the property. Checkout Experience: This was another disappointment. Only one person was handling checkouts, so we had to wait 10–15 minutes just to complete the process. Even after that, we waited another 10 minutes for the car to be brought around. The staff seemed unconcerned about checkout delays, which left a poor final impression. Overall, the hotel has potential with its location and rooftop setup, but the lack of cleanliness, poor room preparation, indifferent reception, and slow checkout process made the stay feel below expectations for the price paid.

    Travel Month: Sep 2025

    Room: Comfort Room

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    4.0

    Excellen

    anil k.family

    Excellent Location with all connectivity available. Nice Break Fast. Amenities are also nice. Services are also good. Room size are not suitable for 3 person

    Travel Month: Aug 2025

    Room: Comfort Room

    5.0

    Excellent Stay

    freddy f.family with 1 kid

    Hotel location is near to railway station and walkable distance to Meenakshi temple. The facilities provided by hotel is appreciated. Food was also great. Highly recommended.

    Travel Month: Aug 2025

    Room: Standard Room

    Madurai Residency has replied on Wed Sep 03 19:08:02 IST 2025

    Dear Mr. Freddy, Thank you for your wonderful feedback. We are delighted to do know that you enjoyed your stay. We truly value your support and look forward to welcoming you back for another memorable stay. Manekshaw Dawoodkhan Senior General Manager, The Madurai Residency.

    5.0

    Excellent stay in madurai

    vinoth k.solo

    overall stay was good ambience and service is excellent, food taste was good and the location is ideal in central place

    Travel Month: Aug 2025

    Room: Standard Room

    Madurai Residency has replied on Wed Sep 03 19:07:28 IST 2025

    Dear Mr. Vinoth, Thank you for sharing your excellent feedback our property. We are eager to welcome you back for another stay. Manekshaw Dawoodkhan Senior General Manager, The Madurai Residency.

    1.0

    Terrible Stay

    ra k.family

    I booked a stay for one night for two Super Senior Citizens and myself. Despite requesting for a room on the higher floors while booking, they allotted a room on the 1st floor that was towards the main road and my repeated requests to change to a quieter room fell on deaf ears. I checked in only by 9PM and requested for checkout by 2PM but the Hotel didn't entertain at all. The entire front desk staff is Untrustworthy as they don't keep their words. They didn't give me a bill while checkout saying I would have anyway received from MMT. During checkin the bell desk staff, security give a Rising Welcome but During Checkout they force your leave the hotel immediately. I am very Sure that they treat their Corporate Guests Very Very Differently. An entirely forgettable hospitality experience. I recommend that MMT should remove them from most preferred Value stay Hotel of MMT wants to be authentic travel partner. They just want to make money at all costs and they don't seem to really care about Inconvenience to guests, Noise pollution etc.

    Travel Month: Aug 2025

    Room: Comfort Room

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