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Review Of M Crown Hotel Shillong0123401234

Police Bazar, Shillong | About a minute walk to Shillong Bus Station

    User Rating & Reviews

    • everyone
    • couple
    • family
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    • solo
    • business
    3.9
    Very Good

    636 Ratings, 356 Reviews

    excellent
    34%
    very good
    32%
    average
    18%
    poor
    7%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 4
    • 3
    • 5
    • 4
    • 5
    • 4
    • 5
    • 5

    Rating Categories

    • Hospitality3.9
    • Facilities3.9
    • Food3.5
    • Room4.2
    • Cleanliness4.0
    • Value For Money3.3
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    Reviews Summary

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    Located in the bustling heart of Police Bazaar, this property boasts spacious and well-decorated rooms with good views. Guests appreciate the helpful and courteous staff, along with the delightful buffet breakfast, although some suggest improving its variety. The property is conveniently situated near shopping areas and eateries, making it perfect for travelers. While some mention issues with room service and maintenance, the overall ambiance and location are consistently praised, making it a great base for exploring Shillong.

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    Positive first
    5.0

    Wrapped in comfort at MCrown Hotel

    zaki h.couple

    MCrown Hotel, Shillong – where cozy elegance meets the charm of the hills. Cozy and elegant interiors and yummy dining

    Travel Month: Aug 2025

    Room: Deluxe Room

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    4.0

    overall good stay

    khanin d.family with 2 kids

    Pleasent stay, location is good , rooms are spacious, neat & clean , quality of food is good , hospitality of staff ia excellent. i will recomend this hotel . the only problem with this hotel is parking , if you are travelling with personal car do not stay at this hotel, parking is cumbersum .

    Travel Month: Jul 2025

    Room: Deluxe Room

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    5.0

    Good sta

    dr j.family

    I had a stay for short period just one night. Hotel was near and clean. All the facilities mentioned in the details of the room was available. Staff was helpful. Breakfast spread was good. Safe for solo female travellers

    Travel Month: Jul 2025

    Room: Deluxe Room

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    4.0

    Good hotel stay. Clean and well equipped. The location is its biggest plus.

    narayani n.family

    Good hotel with a wonderful location and excellent view. The restaurant was also good. The complimentary breakfast can be better.

    Travel Month: Jul 2025

    Room: Deluxe Room

    4.0

    Good Stay

    dr s.family with 2 kids

    neat and clean room behaviour of the staff is good food is yummy specially breakfast.. only problem is in central AC, no remote control in the room. location is exc

    Travel Month: Jul 2025

    Room: Deluxe Room

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    3.0

    Average Stay

    balakrishna b.family with 2 kids

    Location of the hotel is selected centrally shillong. However you will hear lot of traffic disturbance. Room Space is decent. Room pricing is high but All facilities felt liking a cost cutting.

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Nice location ,breakfast good,clean room

    prashant v.family with 1 kid

    nice hotel.rooms were clean and breakfast was good.Location is cery prominent of the hotel.Value for noney

    Travel Month: Apr 2025

    Room: Deluxe Room

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    1.0

    Horrible Experience

    manish r.group

    2 Star rated hotel at the cost of 4 star hotel, Horrible hotel location, Staff behaviour was very poor

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Deluxe Room

    4.0

    Good Stay

    sanjay m.

    The hotel is on the 3rd floor of a shopping mall on busy shopping lane in central shillong. I requested for an upgrade to executive room and was immediately given. The room and buffet breakfast was also quite decent and the staff was helpful and courteous.

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Deluxe Room

    5.0

    good service and room. centre point area with

    aparajeeta h.loyalty-iconsolo

    good service and room. centre point area with good view and availability of space good buffet area with hygiene space

    Travel Month: Jan 2025

    Room: Deluxe Room

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    4.0

    MCrown Hotel

    kushal m.loyalty-iconfamily

    Satisfactory. Had some issues with the electrical connection inside my room, but was sorted out immediately.

    Travel Month: Jan 2025

    Room: Deluxe Room

    4.0

    Good Stay

    nidhish a.loyalty-icon

    All over the hotel was good but it needs a better food facilities and hospitality services otherwise the rooms n all were good

    Travel Month: Dec 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    rupam s.family

    It's a beautiful property in police bazar. Rooms are big, much bigger than marriott and vivanta, service is wonderful. Breakfast can be improved.

    Travel Month: Dec 2024

    Room: Deluxe Room(non ac)

    4.0

    In the heart of the city

    kumar n.loyalty-icongroup

    Location is awesome , food is good, staff is helpful. You don’t have to worry about cabs or shopping options as well

    Travel Month: Dec 2024

    Room: Deluxe Room

    4.0

    Overall hote review

    chakraborty a.family

    Hotel ambience and interior was good but break fast was below average. The breakfast had very limited option

    Travel Month: Nov 2024

    Room: Deluxe Room(non ac)

    5.0

    Excellent Stay

    alokmoy.loyalty-icon

    I suggested everyone's it's nice to stay in m crown shillong for shillong tour

    Travel Month: Oct 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    kumaresh d.family

    Very good location with great hospitality, the staff are very respectful and polite nice breakfast and rooms are well decorated

    Travel Month: Oct 2024

    Room: Deluxe Room

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    3.0

    Average Stay

    sankar.

    Hotel was good but service was not up to the mark compared to the price they have charged. First of all there was no numbers written where to call for room service or house keeping etc. It took 1 hour for the reception to provide me with the numbers. I ordered for dinner at 7 pm and ask them to provide at 8 pm but after 9 pm i was literally calling them repeatedly for dinner

    Travel Month: Oct 2024

    Room: Deluxe Room

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    4.0

    Good hotel one floor hotel

    vinit k.loyalty-iconcouple

    Vr good hotel in one floor, nice stay food quality is average, 30 rooms room was clean, service was good

    Travel Month: Oct 2024

    Room: Deluxe Room(non ac)

    3.0

    Average Stay

    hiranmay b.loyalty-iconfamily

    Location was good.one can easily get a cab for sight seeing.room condition was not that good.wall painting and air conditioning needs maintenance.buffet breakfast was terrible.menu was almost same every day .dining hall is understaffed.catering service is very poor.spa services unavailable most of the times.front desk staff were also not that friendly and helpful in room dining facility also needs improvement.sometimes they’ll forget after taking orders and deliver late

    Travel Month: Oct 2024 (4-Night Stay)

    Room: Premium Room

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