Select CheckIn Date

-

Select CheckOut Date

Select a valid date

October  25
Su
Mo
Tu
We
Th
Fr
Sa
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November  25
Su
Mo
Tu
We
Th
Fr
Sa
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6

You are booking hotel for more than 30 days

Review Of LUXE LAGOON0123401234

New Town, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.2
    Very Good

    88 Ratings, 45 Reviews

    excellent
    66%
    very good
    13%
    average
    9%
    poor
    2%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 1
    • 5
    • 5
    • 1
    • 5
    • 5
    • 5
    • 5
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the warm hospitality and helpful nature of the staff, especially Mr. Avinash. The property features clean, spacious rooms with good amenities and a welcoming ambiance. Late night check-in is available, adding to the convenience. Many guests found the location ideal, making it easy to access nearby attractions. Overall, a comfortable and pleasant experience is highlighted by various reviewers.

    Sort by:

    Positive first
    1.0

    Horrible stay!!

    avirup s.couple

    1st of all the hotel receptionist tried to sell their bigger rooms at the time of check in. We denied his proposal for upgrading the room. Rooms were dirty and when we requested the hotel staff to change the bed sheet, they said it can only be done with their bigger and pricier rooms. Had experienced a very delayed service overall from the hotel staffs. Moreover at the time of check out, they forcefully tried to give ratings and good google reviews from our devices. This is something completely unacceptable. This hotel is not eligible for getting 1 star also.

    Travel Month: Oct 2025

    Room: NANO ROOMS

    1.0

    Terrible Stay

    megha r.family

    Thre were two caretakers, one with long hairs and the other shorter in height. When my sister and my husband were getting back in the night after fetching some food, bith of them insinuated malicious intenet to a point. The second one was drunk and came on to my sister to the extent of aksing her number in the lift. All this while in 4 other rooms my family was staying. The audacity stunned me. To top it all the doors open and close with a code that these folks know. I dont know how management is ensuring security. Couples, small families with young women in the group, please avoid staying here.

    Travel Month: Sep 2025

    Room: NANO ROOMS

    LUXE LAGOON has replied on Mon Oct 13 13:11:05 IST 2025

    Dear Guest Both are working last 1 year no one has complaint like this but on your complait strict action is taken manager is fired removed from Luxe Lagoon security is ensured latch is inside the room lock is also there every Hotel has duplicate key

    5.0

    Excellent Stay

    avirup s.couple

    It was Beyond realisation this hotel never make me disappoint it was the next time hear at luxe lagoon what a service whenever you come even late night check in smooth comming back again

    Travel Month: Sep 2025

    Room: LUXURY DELUXE

    • user photos

    LUXE LAGOON has replied on Wed Oct 01 08:56:43 IST 2025

    Thanks Mr Avirup Saha Happy to Serve Please visit again

    5.0

    value for money highly rec

    sumit k.business

    the hotel luxe lagoon provides worst service the rooms was not clean the hall area lift are in bad condition .

    Travel Month: Sep 2025 (3-Night Stay)

    Room: NANO ROOMS

    • user photos
    5.0

    Excellent

    abhijeet k.group

    It was really lovely staying at luxe lagoon the rooms were good the host were very helpful highly recommend.

    Travel Month: Sep 2025

    Room: NANO ROOMS

    LUXE LAGOON has replied on Sun Sep 21 06:41:11 IST 2025

    Thanks Mr Abhijeet Happy to serve you please visit again

    5.0

    exceptional stay

    indranath m.family

    It was really great stay at luxe Lagoon the rooms were great the service was good highly recommended

    Travel Month: Sep 2025

    Room: NANO ROOMS

    LUXE LAGOON has replied on Sat Sep 20 17:04:17 IST 2025

    Thanks Mr Indranath Happy to serve you please visit again

    5.0

    best experience

    kuncha r.family with 1 kid

    it was a great stay at luxe lagoon. rooms were very clean the host were good overall great experience

    Travel Month: Sep 2025 (3-Night Stay)

    Room: LUXURY DELUXE

    • user photos
    • user photos
    • user photos

    LUXE LAGOON has replied on Wed Sep 17 20:04:42 IST 2025

    Thanks Mr Kuncha Ravi Happy to serve you please visit again

    3.0

    great hotel to live

    ritesh p.group

    The room they showed on mmt was very small The management ask me to upgrade to deluxe with extra 700, in night manager directly barged in room and start checking water heater they didn't have any concern about privac

    Travel Month: Aug 2025

    Room: NANO ROOMS

    • user photos
    5.0

    very great stay good place to stay

    debasish m.couple

    this hotel is really awesome to stay the rooms are good well maintained the ambience is great the common area is wide and has space to sit and relax the manager Avinash is great at his work and the staff the management is also good highly recommendes

    Travel Month: Aug 2025 (3-Night Stay)

    Room: LUXURY DELUXE

    LUXE LAGOON has replied on Wed Aug 13 09:00:56 IST 2025

    Thanks Mr Debassish For your valuable feedback Happy to serve you again Welcome again

    5.0

    exceptional stay

    deepak g.group

    it was a great pleasure staying at luxe lagoon the hotel is very calm and compose the rooms are clean and the staffs are also great

    Travel Month: Jul 2025

    Room: DELUXE

    • user photos

    LUXE LAGOON has replied on Tue Aug 05 21:51:42 IST 2025

    Thanks Mr Deepak Happy to Serve Please visit again

    3.0

    Average Stay

    abhishek d.solo

    the room is good but the bedsheet is not very good and the room is very small compared to shows in images

    Travel Month: Jul 2025

    Room: NANO ROOMS

    4.0

    Spacious Rooms, Android TV

    gurmeet s.couple

    All well. Behaviour of Staff is good. new property. Rooms are well maintenand. Room food service they have not started but soon it will be started. overall all good.

    Travel Month: Jul 2025

    Room: DELUXE

    • user photos
    • user photos
    • user photos

    LUXE LAGOON has replied on Thu Jul 31 22:38:25 IST 2025

    Thanks Mr Gurmeet

    4.0

    Good Stay

    manohar d.

    It was good and comfortable

    Travel Month: Jul 2025

    Room: DELUXE

    LUXE LAGOON has replied on Wed Jul 23 09:29:19 IST 2025

    Thanks Mr Manohar Happy to serve you again

    3.0

    Good hotel for staying at a prime loca

    suman r.family

    Location is very good,dining is not available, services is good but not up to the mark,more promptness is required, regarding cleanliness they should focus more.

    Travel Month: Jun 2025

    Room: NANO ROOMS

    3.0

    NOT A GOOD EXPERIENCE

    uttam s.couple

    BATHROOM DOOR IS NOT WORKING, AC FAILURE WHOLE NIGHT WATER DROPING IN BED ,BATHROOM FLUSH IS NOT WORKING

    Travel Month: Jun 2025

    Room: DELUXE

    5.0

    highly recommended

    abhrajyoti s.couple

    It was a great stay at luxe lagoon the provided all the topnotch emanitis and the service was good the staff were very helpful

    Travel Month: Jun 2025

    Room: DELUXE

    • user photos
    • user photos
    • user photos

    LUXE LAGOON has replied on Sun Jun 29 14:07:02 IST 2025

    Thanks Mr.Abhrajyoti Sarkar

    5.0

    Best hotel to stay

    sonal k.solo

    Best hotel to stay in newt-own i stayed hear for 1 night the vibe was amazing the rooms were very neat and clean the staffs were very helpful and polite highly recommend

    Travel Month: Jun 2025

    Room: NANO ROOMS

    • user photos
    • user photos

    LUXE LAGOON has replied on Mon Jun 16 17:51:26 IST 2025

    Thanks Happy to serve you again

    5.0

    best hotel to stay

    rakesh s.couple

    It was a great experience at luxe lagoon stayed there for 4 days the rooms were very clean hygiene was taken care of the staff were very helpful highly recommended

    Travel Month: May 2025 (4-Night Stay)

    Room: NANO ROOMS

    LUXE LAGOON has replied on Mon Jun 16 17:51:46 IST 2025

    Thanks Mr Rakesh

    5.0

    exceptionally outstanding sta

    aminur a.family

    i had a pleasure of staying at luxe lagoon hotel this place was beyond my expectations this made me and my father very comfortable Mr Avinash really took care of all the requirements as i came for the medical check up

    Travel Month: May 2025

    Room: NANO ROOMS

    • user photos
    • user photos
    • user photos

    LUXE LAGOON has replied on Sun May 25 21:08:48 IST 2025

    Thanks Mr Aminur

    5.0

    Excellent stay

    riya r.couple

    It was a wonderful stay at luxe lagoon got very clean and spacious room the ambience were very tidy the staffs were very helpful

    Travel Month: May 2025

    Room: DELUXE

    • user photos

    LUXE LAGOON has replied on Sat May 17 22:26:56 IST 2025

    Thanks Ms Riya please visit again

    Areas in Kolkata

    Reviews of other Kolkata Hotels

    Show More

    Five Star Properties in Kolkata

    East Kolkata Township

    Tangra

    New Town

    Zone By The Park, Kolkata

    0 1 2 3 4 0 1 2 3 4

    ₹ 3,015

    Per Night

    New Town

    Ballygunge

    Top Searched hotels nearby Kolkata

    The Rajbari Bawali

    0 1 2 3 0 1 2 3 4

    ₹ 6,947

    Per Night

    Raypur

    Uluberia

    Hotel Sonar Bangla, Taki

    0 1 2 3 0 1 2 3 4

    ₹ 6,300

    Per Night

    Taki

    Orphuli

    Dulki

    Roychak

    HOTEL EXPRESS INN

    0 1 2 3 0 1 2 3 4

    ₹ 3,429

    Per Night

    Dhulagori

    Basirat

    Similar Star Rating Hotel in Kolkata

    Bhowanipore

    FabHotel Hill Fort

    0 1 2 0 1 2 3 4

    ₹ 2,373

    Per Night

    New Market Area

    FabExpress Srideep

    0 1 2 0 1 2 3 4

    ₹ 1,373

    Per Night

    Kasba

    Kaikhali

    Salt Lake City

    Kaikhali

    Hotel O Eco Inn

    0 1 2 0 1 2 3 4

    ₹ 738

    Per Night

    New Town

    Hotel O Golden Palace

    0 1 2 0 1 2 3 4

    ₹ 967

    Per Night

    East Kolkata Township

    Similar Property Type in Kolkata

    The Little Heaven

    0 1 2 0 1 2 3 4

    ₹ 1,729

    Per Night

    Dum Dum

    Babul Hotel

    0 -1 0 1 2 3 4

    ₹ 1,350

    Per Night

    Dum Dum

    Itsy Hotels White Castle

    0 1 2 0 1 2 3 4

    ₹ 35,000

    Per Night

    Barisha

    Bhowanipore

    FE 486

    0 0 1 2 3 4

    ₹ 2,375

    Per Night

    Salt Lake City

    Kolkata Guest House

    0 1 2 0 1 2 3 4

    ₹ 1,170

    Per Night

    East Kolkata Township

    OM SHANTI GUEST HOUSES

    0 1 2 0 1 2 3 4

    ₹ 1,300

    Per Night

    Mukundapur

    Hotel Babli

    0 1 0 1 2 3 4

    ₹ 1,400

    Per Night

    New Market Area

    Starlink Guest House

    0 -1 0 1 2 3 4

    ₹ 1,316

    Per Night

    Salt Lake City

    Hotel O R JOHNSON

    0 1 2 3 0 1 2 3 4

    ₹ 1,509

    Per Night

    New Town