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Beniapukur, Kolkata | 2.9 km drive to Esplanade Metro, Kolkata
71 Ratings, 44 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the prime location of the property, making it easy to explore nearby attractions. The friendly staff and good service are frequently mentioned, along with spacious and clean rooms. However, some reviews highlighted issues with the room decor being a bit dated and inconsistent food quality. Overall, the breakfast options received praise for their variety and freshness.
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Terrible Stay
Complete waste of money. Rooms are not as per the price charged. Hotel staff behaviour is not good.I had booked a room for 2 days. But the receptionist said that we will be able to provide the room only for 1 day.Because our room charges are much less than what you book online.
Room: Family Room
Via SR Royale has replied on Wed Oct 29 14:19:29 IST 2025
We’re sorry to hear about your disappointing experience. This is not the standard of service we aim to provide. The concern regarding room availability and staff behavior has been addressed with the hotel team to ensure such miscommunication and inconvenience do not occur again. We truly value your feedback and will make sure future guests have a smoother experience.
Average Stay
Property and staff behaviour was good. But food's quality not that good as compared to price.
Room: Deluxe Rooms
Via SR Royale has replied on Wed Aug 27 12:26:17 IST 2025
Thank you for sharing your feedback. We are glad to know that you were satisfied with the property and the staff’s behavior. However, we regret that the food quality did not meet your expectations compared to the price. Please be assured that your concern has been shared with the relevant team to work on improving the dining experience for our guests. We value your feedback and look forward to welcoming you back to FabHotels for a better stay.
Excellent Stay
Location wise this hotel is perfect. Finding transportation is super convenient. The service was also very good.
Room: Deluxe Rooms
Via SR Royale has replied on Thu Jul 24 11:51:24 IST 2025
Thank you for your kind words! We're thrilled you enjoyed your stay and hope to welcome you back soon.
Excellent Stay
I really enjoyed my stay at this hotel. The staff were friendly, helpful, and always ready to assist with anything I needed. The location is excellent—close to key attractions and very convenient for getting around. The environment is peaceful , with a welcoming atmosphere that made me feel right at home. I would definitely stay here again!
Room: Deluxe Rooms
Via SR Royale has replied on Mon May 26 17:09:03 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
About hotel service
I’ev been in this hotel for 2 days, and i had a good time spending here, the service was good, they even provide good rooms. Also the staffs was friendly.
Room: Deluxe Rooms
Via SR Royale has replied on Mon May 26 17:09:07 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Great
From check-in to check-out, everything was flawless. The staff was incredibly friendly, the room was spotless, and the facilities were excellent.
Room: Deluxe Rooms
Via SR Royale has replied on Thu Jul 24 11:51:13 IST 2025
Thank you for your kind words! We're thrilled you enjoyed your stay and hope to welcome you back soon.
Good Stay
The rooms were spacious and clean. The staffs were very helpful and location was great as well. Overall I have great experience.
Room: Deluxe Rooms
Via SR Royale has replied on Mon May 26 17:09:10 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Excellent Stay
"Stayed here for a weekend retreat. The ambiance was serene, the room was pristine, and the service was top-notch. Definitely worth every penny."
Room: Deluxe Rooms
Via SR Royale has replied on Mon May 26 17:09:13 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Excellent Stay
"Highly recommend this hotel! It offers great value, excellent service, and is in a prime location. Will definitely book again on my next trip."
Room: Deluxe Rooms
Via SR Royale has replied on Mon May 26 17:09:17 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Excellent Stay
Outstanding Breakfast Selection "The breakfast at this hotel was a highlight of our stay. A wonderful mix of continental and local options, with fresh fruit, pastries, and made-to-order omelets. The breakfast staff were also so friendly and helpful."
Room: Deluxe Rooms
Via SR Royale has replied on Mon May 26 17:09:20 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Excellent Stay
The hotel is located in a prime area, making it easy to explore the city's best attractions on foot. The staff were friendly, and the food was absolutely delicious, particularly the breakfast. The only downside was that the room decor felt a little dated, but overall, we had a wonderful stay!
Room: Deluxe Rooms
Via SR Royale has replied on Mon May 26 17:09:23 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Excellent Stay
Clean room clean bathroom good food nice breakfast courtious staff centerally located fulfills all needs for corporates as well as tourist …… value for money … no other hotel in pune provides such facilities in such reasonable pricing
Room: Deluxe Rooms
Via SR Royale has replied on Mon May 26 17:09:26 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Excellent Stay
Fabulous Breakfast with Great Variety "Breakfast was a fantastic experience with a wide variety of options. Whether you’re a fan of hearty meals or light bites, there’s something for everyone. The quality of the food was fresh and delicious!"
Room: Deluxe Rooms
Via SR Royale has replied on Mon May 26 17:09:34 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Excellent Stay
I stayed here on a business trip during my first visit to India and was completely wowed by the service. At every opportunity the staff couldn't have done enough to make this a welcoming and great time. The hotel is in a pretty good location, close to the airport and is pretty modern and recently renovated. Rooms were airy and quite large as would be expected in a normal 3 star hotel.
Room: Deluxe Rooms
Via SR Royale has replied on Sat Mar 22 17:18:39 IST 2025
Thank you for your feedback! We're glad to hear that you had a good stay. We hope to welcome you again soon!
Excellent Stay
"An excellent choice for budget travelers! The room was clean, well-lit, and spacious. The hotel staff were extremely friendly and helpful, always offering tips about places to visit nearby. I was very pleased with the affordable rates, and the location made it convenient to visit all the key attractions. Highly recommended!"
Room: Deluxe Rooms
Via SR Royale has replied on Mon May 26 17:09:39 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Nice
Nice trip and Hotel location at Kolkata Central areas and amazing stay. Staff are very cooperative and helpful
Room: Deluxe Rooms
Via SR Royale has replied on Tue Aug 19 12:32:16 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
great sta
hotel was good,staffs are helpful location was great, rooms were spacious, would love to visit again
Room: Deluxe Rooms
Via SR Royale has replied on Tue Aug 19 12:32:19 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
good rooms and service . hygiene and cleanliness staff are helpful.loved my stay .always prefer this hotel specially service and staff behaviour is very good
Room: Deluxe Rooms
Via SR Royale has replied on Tue Aug 19 12:32:22 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
very nice stay, staff are very good behaviour and friendly, room is very clean, good washroom and location is very good
Room: Deluxe Rooms
Via SR Royale has replied on Mon Mar 03 14:27:59 IST 2025
Thank you for your wonderful feedback! We're glad you enjoyed the clean rooms, good location, and our friendly staff. Looking forward to your next stay!
Excellent Stay
very nice room, nice staff behaviour, staff are friendly
Room: Deluxe Rooms
Via SR Royale has replied on Mon Mar 03 14:27:13 IST 2025
Thank you for your kind words! We're delighted you had a great stay and found our staff friendly. Looking forward to welcoming you again!
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