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You are booking hotel for more than 30 days
Metgutad, Mahabaleshwar | 6.5 km from city centre
414 Ratings, 208 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests really appreciate the Leela, The Exotic Boutique Hotel for its cleanliness and beautiful décor. The service is noted as attentive, with staff going the extra mile. The breakfast buffet offers a wide variety of delicious options, and the food is consistently praised. The property provides scenic views, adding to a relaxing and enjoyable stay.
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Good Stay
We had a good experience, let me start with the positives, very good food, rooms maintenance good, location is good fairly between mahabaleshwar and panchgani, staff courtesy good and was fairly helpful. I have a few suggestions you have to have a coffee machine. You need a facility for EV CHARGING.
Room: Superior Crest with Bathtub (First OR Second Floor)
Absolutely amazing stay!!!
We had an amazing time at the Leela, The Exotic Boutique Hotel. The rooms were spotless, with great décorand crisp bed sheets.I had asked for arrangement of my anniversary and it was beautifully done.The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble."
Room: Superior Crest with Bathtub (First OR Second Floor)
Average Stay
Not a good experience No wallet parking service Breakfast was very average Not much options Cn find a better option in dis price
Room: Superior Crest with Bathtub (First OR Second Floor)
Poor Stay
very much disappointed on house keeping matters...no refill of bath accessories for second day...cleanliness and we had selected jacuzzi room but half of the functions not working and secondly jacuzzi area was not cleaned next day . towels were lying as it was on first day although cleaning the room was requested second day.although food was good but overall very bad experience ...remote of tv was missing when requested twice at night they gave us....I would request for refund ....and MakeMyTrip should take this matter to hotel management and get refund for regular clients like us which are gold members....hope I get a considerable reply and revert
Room: Leela My Space (Lower Ground level- Private Sitout, No View)
Leela Resort, The Exotic Boutique Hotel (Pure Veg) has replied on Wed Aug 13 13:42:34 IST 2025
Thank you for taking the time to share your detailed feedback. We are truly sorry and deeply concerned to learn that your experience was so disappointing, especially regarding our housekeeping services. The service lapses you've described, from the lack of fresh amenities to the condition of the room and the delay in service, are completely unacceptable and do not reflect our standards. Please accept our sincerest apologies. We have shared your feedback with our housekeeping manager for immediate review and retraining of the team to prevent any recurrence. Regarding the jacuzzi, we apologize for the frustration. Our team is always available to offer a demonstration of the features, and we regret that we did not assist you proactively to ensure you could enjoy the amenity fully. While we are glad you enjoyed the food, we understand it did not make up for the significant shortfalls in your overall experience. We take feedback from our valued guests like you very seriously. We hope to have an opportunity to restore your confidence in our hotel.
Not Happy considering the cost
Bed sheets were not clean, room was small and smelly . Less breakfast options . Parking area outside hotel premises .
Room: Superior Crest with Bathtub (First OR Second Floor)
Leela Resort, The Exotic Boutique Hotel (Pure Veg) has replied on Wed Aug 13 13:35:01 IST 2025
Thank you for sharing your feedback. We sincerely regret that your experience did not meet our high standards of service and cleanliness. Please be assured that guest satisfaction is our top priority. We have immediately addressed your concerns with the relevant teams to ensure our commitment to quality is strictly upheld for all our guests. We are confident in the value and comfort we provide and hope to have the opportunity to better serve you in the future.
Best stay at Mahabaleshwar
stay was excellent, service was good, the food was tasty and all amenities are excellent. The check-in process was smooth and efficient, and the room was clean, well-maintained, and spacious. One of the highlights was the food – both the in-room dining and restaurant offerings were delicious with a good variety. The location is convenient, close to key attractions and easily accessible.
Room: Superior Crest with Bathtub (First OR Second Floor)
Leela Resort, The Exotic Boutique Hotel (Pure Veg) has replied on Mon Aug 04 18:08:31 IST 2025
Thank you for your outstanding 5-star review and the "Best stay" title! We are delighted you enjoyed our excellent service, delicious food, clean rooms, and convenient location. Your positive feedback is greatly appreciated by our entire team. We look forward to your next visit.
Excellent Stay
the boutique hotel is very well made. the architect has done a great job. the hospitality was excellent. the room had all the amenities. the breakfast was a good spread and superb quality and taste. they have a very good chef. overall 5 star property and well located. the boutique hotel is very well made. the architect has done a great job. the hospitality was excellent. the room had all the amenities. the breakfast was a good spread and superb quality and taste. they have a very good chef. overall 5 star property and well located.
Room: Leela Rise (Partial View on First Floor)
Leela Resort, The Exotic Boutique Hotel (Pure Veg) has replied on Mon Aug 04 18:12:07 IST 2025
Thank you for the "Excellent Stay" title and your wonderful 5-star review. We are so glad you enjoyed our well-made boutique hotel, the excellent hospitality, and our superb breakfast. Your kind words about our chef and property are greatly appreciated. We look forward to your next visit.
Excellent Stay
The hotel was very good beyond expectations..as well as hospitality.. staff was also very helpful and polite
Room: Leela My Space (Lower Ground level- Private Sitout, No View)
Leela Resort, The Exotic Boutique Hotel (Pure Veg) has replied on Tue Jul 22 16:45:53 IST 2025
Thank you for your wonderful 5-star feedback! We're delighted to know your stay exceeded your expectations and that you found our staff to be helpful and polite. We appreciate your kind words and hope to see you and your family again soon.
Excellent Stay
a comfortable room, excellent service, delicious food, and a convenient location
Room: Leela Rise (First OR Second Floor)
Leela Resort, The Exotic Boutique Hotel (Pure Veg) has replied on Tue Jul 22 16:47:21 IST 2025
Thank you for sharing your "Excellent Stay" experience with us! We are thrilled that you perfectly summarized the very things we strive to deliver: comfort, service, food, and location. Knowing that we succeeded in providing you with a great stay is the best compliment we could receive. We truly appreciate your kind words and hope to have the pleasure of hosting you again in the near future.
Terrible Stay
It was very bad . This was not resort it’s just hotel and charging to high for that
Room: Deluxe Room ( Lower Ground)
Leela Resort, The Exotic Boutique Hotel (Pure Veg)
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Leela Resort – The Exotic Boutique Hotel – is designed as a cozy, theme-based property that blends the charm of a resort with the intimacy of a boutique stay. We strive to offer a unique experience, and our pricing reflects the quality, location, and personalized hospitality we provide. We understand that expectations can vary, and we regret that your visit did not reflect the experience we aim to deliver. With consistently high ratings for cleanliness, hospitality, and food across platforms, we remain committed to maintaining the standards our guests appreciate. We value your input and hope to have the opportunity to restore your confidence in our property.
Excellent Stay
clean room and new room with automatic door closer .nice stay..but resort chota h ..acha laga stay kr ke ..
Room: Leela Rise (Partial View on First Floor)
Leela Resort, The Exotic Boutique Hotel (Pure Veg)
Thank you so much for your "Excellent Stay" title and the perfect 5-star rating! We are thrilled to hear that you had a nice stay and appreciated the clean, new room with its modern features. We also appreciate your honest feedback regarding the size of our resort. As a boutique property, we aim to create a cozy and intimate atmosphere for our guests, and we are so glad that you enjoyed your overall experience with us. Thank you for sharing your lovely photos. We look forward to welcoming you and your family back again soon!
Excellent Stay
I've been staying at this 4-star hotel for a few nights, and I must say, the location is fantastic! Google Maps accurately reflects the hotel's position, and the navigation to and from the hotel is seamless. The hotel's address and contact information are correctly listed, making it easy for friends and family to reach out. Suggestions: One minor suggestion I have is to include more detailed information about the hotel's amenities and services within the Google Maps listing. This would help potential guests make more informed decisions.
Room: Leela Rise (First OR Second Floor)
Leela Resort, The Exotic Boutique Hotel (Pure Veg) has replied on Sat Jun 21 11:49:42 IST 2025
Thank you for your excellent 5-star review. We're glad you had a great stay and found our location and navigation to be seamless. We sincerely appreciate your suggestion to add more detail to our Google Maps listing. This is very helpful feedback that we will be acting on. Thank you for helping us improve. We look forward to your next visit!
Excellent Stay
1
Room: Superior Crest with Bathtub (Ground Floor)
Leela Resort, The Exotic Boutique Hotel (Pure Veg) has replied on Sat Jun 21 11:51:43 IST 2025
Thank you for the perfect 5-star rating! We are delighted you had an excellent stay and hope to see you again soon.
Excellent Stay
It was a pleasant stay, the property is surrounded with a beautiful range of mountains. The service staff was prompt and courteous. The food was tasty. we enjoyed the overall stay.
Room: Leela Rise (Ground Floor)
Leela Resort, The Exotic Boutique Hotel (Pure Veg) has replied on Thu Jun 19 12:32:57 IST 2025
Thank you for the perfect 5-star rating and the "Excellent Stay" title! We're so happy you had a pleasant stay with us. It's fantastic that you enjoyed the mountain views, our tasty food, and the prompt, courteous service from our staff. Your feedback is a wonderful compliment to the entire team. We loved having you and your family and can't wait for your next visit!
Good Stay
reliable stay................ Location is good ....... please include heigh Tea in room package....
Room: Superior Crest with Bathtub (First OR Second Floor)
Leela Resort, The Exotic Boutique Hotel (Pure Veg) has replied on Thu Jun 19 12:30:03 IST 2025
Thank you for your feedback and the 4-star rating. We're glad you found your stay to be reliable and our location convenient. We appreciate your suggestion about High Tea and have taken note of it. We value your input and hope to have the opportunity to host you again in the future.
Excellent Stay
Excellent food, very good location and good facilities.
Room: Leela Rise (Partial View on First Floor)
Leela Resort, The Exotic Boutique Hotel (Pure Veg) has replied on Thu Jun 19 12:31:13 IST 2025
What a wonderful review! Thank you for the 5 stars. It's fantastic to hear that our food, location, and facilities all contributed to an excellent stay for you. We couldn't be happier with your feedback. We look forward to your next visit!
Relaxing holiday at The Leela boutique resort
Had a very pleasant stay at Leela resort. The staff is extremely helpful and polite. The ambiance is amazing and the views are serene. Food choices are limited but tasty. Overall, we had a very good experience here.
Room: Leela Rise (First OR Second Floor)
Leela Resort, The Exotic Boutique Hotel (Pure Veg) has replied on Wed Jun 18 17:33:40 IST 2025
Thank you for the wonderful 5-star review! We're delighted you had a relaxing and pleasant holiday with us. It's great to hear you enjoyed the ambiance, views, and our helpful staff. We appreciate your feedback on the food choices and will certainly look into it. We are glad you had a very good experience and hope to welcome you back in the future.
Excellent Stay
it was just amazing stay there services and food was just so good ...must go place again and again🫶
Room: Superior Crest (First OR Second Floor)
Leela Resort, The Exotic Boutique Hotel (Pure Veg)
Thank you for the amazing 5-star review and the "Excellent Stay" title! We are so thrilled to hear you had an "amazing stay" and that you found our services and food to be "so good." Your comment that this is a "must go place again and again" is the highest compliment we could receive, and it truly makes our day! Thank you also for sharing those wonderful photos—our culinary team will be delighted. We can't wait to welcome you back for your next visit!
Great experience
Overall great experience and value for money in terms of all aspects. Property is well maintained and clean. Food is quality and variety is nice.
Room: Leela Rise (Ground Floor)|Leela Rise (First OR Second Floor)|Leela Rise (Partial View on First Floor)
Leela Resort, The Exotic Boutique Hotel (Pure Veg) has replied on Wed Jun 18 17:31:24 IST 2025
Thank you for the fantastic 5-star review! We're thrilled that you had a "Great experience" with us. Your comments about the property being clean, the food having nice quality and variety, and the overall value for money are exactly what we strive for. It means a lot to our entire team. We loved hosting you and your family and can't wait for your next visit!
Time and Money well spent.
Very happy. This is extremely cozy, comfortable and luxurious property. We enjoyed the forest views from our rooms on 1st floor . The restaurant is good. We loved the food and room service. The staff was very prompt and helpful.
Room: Leela Rise (First OR Second Floor)|Leela Rise (Partial View on First Floor)
Leela Resort, The Exotic Boutique Hotel (Pure Veg) has replied on Fri Jun 13 13:32:32 IST 2025
Thank you for your wonderful 5-star review and for the fantastic title, "Time and Money well spent." That is truly the highest praise we can receive! We are delighted to know you found the property extremely cozy, comfortable, and luxurious. It's also great to hear that you enjoyed the forest views from your room. Our team will be thrilled with your compliments on the food, room service, and their prompt, helpful nature. We are so glad you were "very happy" with your stay and look forward to welcoming you and your family back for another memorable experience.
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