I want to extend my heartfelt thanks to each and every member of the hotel staff for providing us with such an outstanding hospitality experience during our recent stay.
Cleaning – 5/5
The cleanliness of the hotel was impeccable. Our room and all common areas were spotless, making us feel comfortable and well cared for throughout our stay.
Room Service – 5/5
Room service was prompt, efficient, and courteous. Every request was met with a smile, ensuring that our needs were taken care of without any delay.
Location – 5/5
The hotel’s location was perfect for our vacation plans.
Staff Behavior – 5/5
From the warm welcome at reception to every interaction throughout our stay, the staff's behavior was consistently friendly, professional, and attentive. A special shoutout to the reception team—powered by wonderful women—who greeted us with genuine smiles that made us feel truly valued.
We planned a 3-day vacation focused on rest and relaxation, and your team made it truly special. From the moment we arrived, the experience was memorable: a warm welcome, a room upgrade that exceeded our expectations, a complimentary dinner that was delightful, and an impeccably clean room. Honestly, we couldn’t have asked for more.
A special thank you goes to Agnelo. Whenever we had any requests or concerns, he went above and beyond to not only resolve them quickly but also to enhance our overall experience. His dedication and helpful attitude truly made a difference.
Thank you once again for making our stay so comfortable and memorable. As I mentioned, we will definitely be returning soon!