I had a pleasant experience staying in rooms. Rooms were clean, and the housekeeping staff were nice. But, their reception staff is full of attitude and very rude. If you are spending money and you get an unpleasant welcome. You feel bad about it after spending money. After making them understand that they are the main attraction of the hotel and they should be polite. They didn't understand. They were still rude and arguing. I would love to mention the staff name. His name is mr. Sandeep. He is full of attitude and very, very rude. So, my suggestions are if you are ok with unpleasant, welcome after spending too much money, then stay in this hotel otherwise find another option. Lots of hotels are there in vrindavan. They are gonna welcome you.