Itsy Hotels The Villa Retreat

Service was excellent. However, gave good rating because of water and shower issue. Often found shower trickling down. No temperature control. Washroom tap had no adjustment. Water temperature was extremely hot all the time. Had to improvise to use a bucket to mix shower water and tap water for comfortable shower. Rroom and house cleaning service providers were outstanding. Especially Sunil was always happy and very helpful. He is an asset to your organization.

Overall a comfortable stay with great hospitality, and also a good in house restaurant. Just one thing to be careful about is the price of the in house restaurant food menu is expensive. I would suggest folks to have a one course meal only.

5. Excellent stay at seb tower. Fantastic service food quality room cleanliness and staff behaviour is very good. Specially rooms are spacious and all kind of on request services are taken care of with huge responsibility.

Hotel room was small but cozy and had all the necessary amenities. During night the Itsy Hotels The Villa Retreat was not visible as there was no outdoor light or board taht needs to be worked on.

Staff was cooperative and helpful. Very pleasant stay. Property is pretty and really nice. Food was also good.

Looking at the price and location i was searching. I would rate excellent or 5. Rooms, bathrooms all are good

It was good but under construction.

Room, not clean amenities not provided properly they provide after the call

fantastic service and Awesome food and great service from Tenzing I have a good experience with them

The quality of experience and awesome service I have enjoyed is fantastic and all the staff are decent behaviour

The Itsy Hotels The Villa Retreat is just besides the highway, so easily accessible. The front desk staff and the bell boy were really friendly and helpful. The food was also ok.