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You are booking hotel for more than 30 days

Review Of HOTEL TAJ INN

Hill Cart Road, Siliguri | 9 minutes walk to Siliguru Town Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    59 Ratings, 25 Reviews

    excellent
    14%
    very good
    25%
    average
    31%
    poor
    10%
    bad
    20%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 1
    • 2
    • 3
    • 4
    • 4
    • 2
    • 3
    • 1

    Rating Categories

    • Location3.0
    • Cleanliness3.4
    • Room3.6
    • Value For Money3.7
    • Child Friendliness4.3
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property has some positive aspects like a clean and neat environment, with guests appreciating the staff's behavior and hospitality. It's also located conveniently between two stations. However, many guests faced issues, such as impolite staff, noise, lack of a lift, and inadequate water and food facilities. Value for money is noted, but there are concerns about comfort and convenience.

    Sort by:

    Positive first
    4.0

    Excellent ......

    md m.family

    All Are good ambience are good. Staff are very good worth for money ...... 👍

    Travel Month: Oct 2025

    Room: STANDARD Non AC

    2.0

    Poor Stay

    mrinali b.couple

    very bad stay , impolite and uncooperative staff . Not convenient at all . For the price being paid ... it stay was very bad ...

    Travel Month: Jul 2025

    Room: STANDARD Non AC

    1.0

    Terrible Stay

    family with 2 kids

    very bad , too hot, tiny room at 4th floor, very small window , generator not working, tremendously hot room, only one celling fan,charges is high, upset with make my trip,pls verify before tie up with the hotel🖤🖤🖤

    Travel Month: Jun 2025

    Room: STANDARD Non AC

    1.0

    Terrible Stay

    sayan c.solo

    They mentioned about free parking but their had no secured parking space. Bed sheet and others linen was not perfect. Perfect hotel for unmarried couple who want to stay hourly basis because their had no insecurity for those activity but family can't stay there with comfortable.

    Travel Month: Jun 2025

    Room: STANDARD Non AC

    • user photos
    • user photos
    1.0

    Terrible Stay

    gagan s.business

    They Don't Allow Me to enter 2 person at one room thay have ask me extra money 300-500 at night time 11 pm

    Travel Month: Jun 2025

    Room: STANDARD Non AC

    1.0

    Terrible Stay

    taufique a.family with 2 kids

    Ac problem

    Travel Month: May 2025

    Room: STANDARD Non AC

    3.0

    Average Stay

    shakti p.

    1. No meal arrangement 2. Use swiggy, zomato 3. Bathroom basin not functional

    Travel Month: Feb 2025

    Room: STANDARD

    4.0

    Good Stay

    ravindra k.family

    Hotel is situated at a prime location and staff are well behaved from here both stations Siliguri and njp are equal distance

    Travel Month: Jan 2025

    Room: STANDARD

    3.0

    Average Stay

    md t.

    The flush of the washroom was not discharging sufficient water.

    Travel Month: Jan 2025

    Room: STANDARD

    1.0

    Terrible Stay

    violina n.

    The hotel member are so rude not at all helping behaviour and also didn’t help me with the luggage as my parents are old they are not able to carry it and the blanket was too thin

    Travel Month: Jan 2025

    Room: STANDARD

    5.0

    Excellent Stay

    chaiti d.

    The stay was very comfy, memorable and wonderful hospitality was provided in that late night.

    Travel Month: Dec 2024

    Room: STANDARD

    1.0

    Terrible Stay

    manoj s.solo

    Please do not look like hotel. Poor quality of water in bathroom. It was black color water both in flush and basin. Could not even brush teeth in morning. No proper drinking water facility. No provision of distilled/mineral water available. Also many insect was there. Difficult to sleep all the night.

    Travel Month: Oct 2024

    Room: STANDARD

    4.0

    Good Stay

    vivek.

    Overall experience good but food not available

    Travel Month: Oct 2024

    Room: STANDARD

    3.0

    Average Stay

    deb s.

    The room is fine, but there is no kitchen in this hotel, that's why customers has to go for their lunch and dinner far away from the hotel. It is very difficult

    Travel Month: Oct 2024

    Room: STANDARD

    5.0

    Excellent hotel in heart of siliguri venues more

    tapas.family

    Best premium hotel in budget segment. Staff behaviour is very good. Neat & clean

    Travel Month: Apr 2022 (3-Night Stay)

    Room: STANDARD

    3.0

    Not good

    anupam n.family

    The hotel is at the 3rd floor of a wholesale market, the parking is full of bike and scooters of shopkeepers, so it is difficult to even move your car. Every-time the single staff had to come and remove the bikes to make space. The hotel is in such a noisy and busy place it makes stay almost impossible for a single day. I was eagerly waiting for the check out

    Travel Month: Nov 2021

    Room: STANDARD

    • user photos
    3.0

    Too much noisy

    abhishek b.family

    Very noisy surroundings. Sleep gets disturbed with such noise.

    Travel Month: Oct 2021

    Room: STANDARD

    3.0

    Average Stay

    sourav d.loyalty-iconsolo

    Food is not good, sevice very poor
    Clean the room everytime, bath not clean

    Travel Month: Feb 2021

    Room: STANDARD

    1.0

    Worst experience

    hemant v.business

    Tv not working, wi-fi not provide, no lift have to carry your own luggage till third floor, manager behaviour is not good, staff is not supportive, not cleaniless. Television is not working very noisy no lift
    Television not working, no lift is there have to carry own luggage, no brkfast, manager behaviour is not good please dint visit this hotel

    Travel Month: Feb 2021

    Room: STANDARD

    5.0

    Social distancing

    abhishek p.group

    I love these hotel each and every safety measures have been taken by the authority was excellent but needed 2 maintain social distancing at the reception area

    Travel Month: Dec 2020

    Room: STANDARD

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