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Review Of Hotel Sun Prime0123401234

Kalighat, Kolkata | 1.4 km drive to Kalighat Kali Temple

    User Rating & Reviews

    • everyone
    • couple
    • family
    3.9
    Very Good

    66 Ratings, 16 Reviews

    excellent
    39%
    very good
    27%
    average
    21%
    poor
    9%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 2
    • 5
    • 3
    • 1
    • 3
    • 4
    • 3
    • 4

    Rating Categories

    • Location4.6
    • Cleanliness4.2
    • Food3.3
    • Value For Money3.7
    icon
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    Reviews Summary

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    The property has mixed reviews from guests. Some guests found the location to be convenient for business travel and appreciated the friendly and supportive staff. However, many guests complained about the cleanliness of the property, including dirty bathrooms, mosquito-infested rooms, and spider webs on windows. Some guests also reported issues with amenities such as non-functional phones, no hot water, and no TV set-top box. The quality of food and limited options for meals was also a common complaint. Overall, the property needs improvement in terms of cleanliness and amenities.

    Sort by:

    Positive first
    3.0

    Average Stay

    partha p.couple

    At first, we were given the smallest room in the hotel, hardly 80 sq. ft., even though we had booked a 400 sq. ft. room. After confronting the staff at the reception, we were shifted to the correct room. The rooms were good and clean, the service was satisfactory, and the hotel’s location was convenient. Although food price is way to high. However, regarding room service, the management should have provided a menu card in every room. It was a very common facility in hotels, and without it, guests had no idea about the food options or their prices. How could we be sure of the actual price without a menu card? To make it worse, the bill was given only after 24 hours of checkout. Only then did I come to know the food prices, which felt highly unprofessional and inconvenient. Such practices reduced trust and transparency, and the hotel should have definitely improved this.

    Travel Month: Sep 2025

    Room: Superior Room

    5.0

    Excellent Stay

    arja c.couple

    The hotel’s location is excellent, just near Lake Mall, making it very convenient for me. The rooms are luxurious yet cozy, and offered at a very affordable rate. The room service was excellentquick, attentive, and friendly. Overall, a wonderful stay and great value for money. The hotel’s location is excellent, just near Lake Mall, making it very convenient for me. The rooms are luxurious yet cozy, and offered at a very affordable rate. The room service was excellentquick, attentive, and friendly. Overall a wonderful stay and great value for money.

    Travel Month: Aug 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    somnath n.

    2

    Travel Month: Jul 2025

    Room: Deluxe Room

    5.0

    Good stay

    angela l.

    Welcoming staff, good location, near from Lake mall and close to metro station Kalighat

    Travel Month: Jul 2025

    Room: Deluxe Room

    Hotel Sun Prime has replied on Tue Jul 15 14:23:40 IST 2025

    Thank you so much for sharing your wonderful feedback with us! We truly appreciate your kind words and are thrilled to hear that you had a memorable experience at Hotel Sun Prime. Your positive rating motivates us to continue offering exceptional service and creating a welcoming atmosphere for all our guests. We look forward to welcoming you back soon for another relaxing stay, where comfort and hospitality meet the beauty of Side. Warm regards, Hotel Sun Prime Team

    3.0

    Average HOTEL

    arindam s.family

    As per Room Traiif Price, Room size was NOT enough, Bathroom was too small. Room Service was NOT Good. Enough DUST was in room, NOT clean properly . ROOM Telephone was NOT working & NO one care about clients. Everytime, we can call them, even going to ground floor any small need. Only good thing was that their behaviour was good and when we requested them for any thing, they were doing soon.

    Travel Month: Jun 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    hemant p.

    Everything is good. Especially staff behaviour, room service, cleanliness, moreover the prime location, food and snacks facility near the hotel is too good. If you want to walk late at night on the street no problem at all. Recommended very well to stay.

    Travel Month: May 2025

    Room: Deluxe Room

    4.0

    Good

    bhawesh c.solo

    Room was quite good for One member stay, overall experience was quite good. Have a nice stay. Great experience overall at posh area and office and all

    Travel Month: May 2025 (5-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    sadia f.couple

    The ambience was quite good. The room was neat and clean but it lacks a telephone system you can't call or service they should rectify this

    Travel Month: May 2025

    Room: Deluxe Room

    4.0

    Good Stay

    rahul d.

    Room size small but good design and clean room. staff behaviour also good.

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Double Thumbs up

    lalita s.family

    The room was so clean and the reception was so helpful. The room service was outstanding and the interaction was so humble. The perfect place to stay in Kolkata at an affordable and reasonable price.

    Travel Month: Apr 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    deep k.

    Stay was pleased ; all hotel staff behaviour was nice and gentle; room hygiene also great

    Travel Month: Mar 2025

    Room: Deluxe Room

    4.0

    l

    sonojit.couple

    room was too small but clean and comfortable. I love the design of their rooms . I'd love to visit again .

    Travel Month: Mar 2025

    Room: Deluxe Room

    • user photos
    3.0

    overall experience

    raghavan g.business

    Deluxe rooms are too small for a comfortable stay. The staff are excellent and helpful. Good location.

    Travel Month: Jan 2025

    Room: Deluxe Room

    4.0

    nice place to stay in Kaligha

    surajit s.loyalty-iconfamily

    nice place, room was a bit small rest was fine, location is great, staffs are humble and nice, 👍 👍

    Travel Month: Nov 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    rajesh k.loyalty-iconsolo

    Service is very poor, food and tea are not available in hotel.Hotel maneger refused to giving mosquito liquid in room, I faced mosquito whole night. That was very bad experience of stay. Improvement should be required.

    Travel Month: Nov 2024

    Room: Superior Room

    5.0

    Excellent Stay

    raghavan g.

    Clean rooms. Helpful & courteous staff

    Travel Month: Aug 2024

    Room: Deluxe Room

    Hotel Sun Prime has replied on Sat Nov 23 20:02:53 IST 2024

    Thank You Sir for your valuable feedback .

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