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Salt Lake City, Kolkata
77 Ratings, 40 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts a superb location, especially for business travelers, with plenty of nearby amenities and a great view from rooms. Many guests appreciated the cleanliness and well-furnished rooms, alongside courteous staff. However, there are notable concerns like poor staff behavior, inconsistent service, and limited breakfast options. Some visitors also found food pricing excessive and had issues with room facilities. Despite these drawbacks, the overall experience seems to be mixed with positive aspects highlighted by several guests.
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Money waste Stay
soloLocation was good but very bad condition smelly room , Bad staff behaviour , No Hotel board display and 5 rs paste in 40 rs . I will never recommend to people.
Room: Classic
Terrible Stay
They are trapping guests and looting paisa from us for so many reasons and didn't give allotted rooms for us. Very bad experience especially that manager.
Room: Classic
Good Stay
Ok.
Room: Classic
Good
Thik hotel is very good and service are also good
Room: Classic (2X)
Hotel O The Stay has replied on Fri Dec 18 07:34:44 IST 2020
Thanks for such a lovely review and wonderful rating, harsh pandey ! we will always strive to keep up with your expectations in future. Give us another chance to host you soon ) regards, pravin
Worst experience
One star I have given due to The website do not have The option of zero
Room: Suite (4X)
Hotel O The Stay has replied on Fri Dec 20 14:50:22 IST 2019
Hey Ajay, thanks for sharing this with us and we do apologize for The hassle faced. We have forwarded your feedback to our concerned team to ensure your next visit more comfortable and relaxing with us. Regards, Mahesh!
The worst peoples ever I met
soloThe stay was good, but the service was terrible, helpless people, didn't accept for online booking, all over the worst service.
Room: Deluxe Room
Hotel O The Stay has replied on Sun Dec 15 12:18:56 IST 2019
Hi Ganga, we are extremely sorry that your experience did not match your expectations with us. This is on us and we would love to know how can we make it better for you. Please feel free to reach out to us over our direct contact handles. Regards, Rahul!
Excellent Stay
Nice room and very good view of Salt lake from my room.
Room: Classic Room
Hotel O The Stay has replied on Sun Nov 24 07:33:15 IST 2019
Thank you for sharing your genuine comments and rating us positively, Bhupesh Pandey! We will ensure to serve you better whenever you visit us next in the future. Have a wonderful day. Regards, Sagar
Excellent Stay
Hygiene was proper in all The manner.
Room: Suite (4X)
Hotel O The Stay has replied on Mon Nov 18 07:38:45 IST 2019
Thanks for sharing your valuable feedback Ranjeet robert! Hoping to make your next Stay more fascinating to your further visits. Have a wonderful day! Regards, Rachit
Excellent Stay
It was nice to have that Stay! Overall atmosphere was musical! Thanks a lot!
Room: Deluxe Room
Hotel O The Stay has replied on Mon Nov 11 07:33:00 IST 2019
Glad to See that you have rated us positively, Shakiluddin Middya! We will keep delighting our guests and promise to keep service standards high whenever you Stay next with us. Regards, Vishal
Hotel is not for family
The hotel is okay, but The location and other things were not for family purpose. The staff is good there but The breakfast is terrible. You don't have much variety to go for. The rooms are fine and clean too.
Room: Classic Room
Hotel O The Stay has replied on Wed Nov 06 16:26:09 IST 2019
Sorry for The discommode, Suman. We understand that we re not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next Stay is pleasant with us. Regards, Suresh!
Feedback
Overall is very good hotel and also nice location. Service is also good
Room: Classic Room
Hotel O The Stay has replied on Wed Oct 30 16:03:43 IST 2019
Loved to hear this, Subhadip! It will be great if you could spread The word amongst your circle. Have a pleasant day ahead). Regards, Jamil!
Excellent Stay
Great experience and enjoyable day spend with friends.
Room: Classic Room
Hotel O The Stay has replied on Wed Oct 09 08:26:49 IST 2019
Appreciate your feedback, Rahul Jaiswal! Please share your views in The future as well. We would love to be your host again soon) regards, Navneet
Kolkata, Khub bhalo
Location, cleanliness, well-furnished rooms, and well-supported staffs. What else one can require, an awesome trip while staying at hotel. Fantabulous.
Room: Deluxe Room
Hotel O The Stay has replied on Thu Sep 26 07:11:45 IST 2019
Hey, Satyajeet Nayan! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we'll put in our continuous efforts to retain this love and make your experience nothing less than perfect to your next visit with us. Have a pleasant day ahead :) Regards, Sagar.
Hygiene issue
Room ambiance was damn, it was not similar to the picture available on site moreover they didn't clean bedsheets everyday.
Room: Classic Room
Hotel O The Stay has replied on Thu Sep 12 18:35:30 IST 2019
Hey Ankur, we are extremely apologetic for The trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Amit
Low budgeted good hotel as per The prime location
Room is good, stuff are helpful, but food is very expensive compare to quality and quantity, food options are very minimum, no TANDOOR item is available. High prices. Rest all are ok.
Room: Classic Room
Hotel O The Stay has replied on Thu Sep 05 23:13:43 IST 2019
Sorry for The discommode, Sushovan! We understand that we were not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next Stay is pleasant with us. Regards, Amit
Review of Stay at Oyo hotels 16010 Kolkata
It's a nice hotel. Overall good aesthetic interiors with ambient room service. Keep it up.
Room: Classic Room
Hotel O The Stay has replied on Wed Sep 04 06:32:31 IST 2019
Glad to See that you have rated us positively, ASHESH MANI! We will keep delighting our guests and promise to keep service standards high whenever you Stay next with us. Regards, Sagar
Not worth of money at all
I stayed their for 1 night and they took so much money as dry cleaning as my dress color got placed. I mean it's dress color, if it can place in bedsheet without doing anything then will remove after simple washing. Absolutely horrible behavior but location was good.
Room: Classic Room
Hotel O The Stay has replied on Tue Jul 16 12:13:23 IST 2019
Hi, Soumi! Our apologies that you faced a lot of inconvenience at The time of your Stay. We do understand your disappointment in this matter. Rest assured, this issue has been cascaded to our concerned team to ensure that our other guests don to face such hassle. Thank you for bringing this to our attention. We are tirelessly working to improve our services. Hope you will give us another chance to serve you better. Regards, Saurabh
Excellent Stay
Awesome view from The hotel.
Room: Classic Room
Hotel O The Stay has replied on Tue Jul 09 08:30:50 IST 2019
Thank you for the appreciation, Mirza Samim! Hoping to enhance your experience whenever you revisit us. Have a fantastic day further :). Regards, Rachit.
Good Stay
Very good and peaceful. Lean location.
Room: Classic Room
Hotel O The Stay has replied on Sat Jul 06 18:28:09 IST 2019
Great to hear this, Arun! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Sagar.
Nice location
businessAt the heart of sector 5, best for business traveller.
Room: Classic Room
Hotel O The Stay has replied on Sun Jun 30 08:24:25 IST 2019
Hi, Kundan Nayak! We are elated to know that you liked our services. We cherish your association & foresee to serve you beyond your expectations to create a fruitful journey with us. Have a great day! Regards, Swarna
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