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Chalai, Thiruvananthapuram | 2.1 km drive to Sree Padmanabhaswamy Temple
822 Ratings, 413 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property’s prime highlight is its location, just a stone's throw from the railway station, making it ideal for quick access. While some guests appreciated the spaciousness and cleanliness of rooms, many raised concerns about noise pollution from passing trains, poor cleanliness, and the lack of hot water. Service levels seemed inconsistent, with reports of unhelpful staff and lacking room amenities. Food quality ranges from good to average, but breakfast options were limited. Overall, it appears to cater best to budget travelers seeking convenience over luxury.
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Poor Stay
●Chrocroches inside the room ●not even given a bottle of water ●bed bug on the bed ●Not given extra bed as they charge for 3 person
Room: Deluxe A/C
Average Stay
There is no one to service and a small cockroach running in the room. Lift is too small to stand 3 person There is no one to service and a small cockroach running in the room. Lift is too small to stand 3 person.
Room: Non A/C Room
Excellent Stay
Very convenient place ,,staffs are good,,reachable and known by all taxi drivers. A good maintained room and toilet Very convenient place ,,staffs are good,,reachable and known by all taxi drivers. A good maintained room and toilet.
Room: Non A/C Room
average sta
Hotel is situated at a prime location just close to Railway station, but noise of train disturbs the sleep. Room is clean and bedsheet are also clean but at night bed bugs and cockroach roam in the room.
Room: Deluxe A/C
Good Stay
The room was clean and service was good but the price of the food was bit expensive if you compare with the other restaurants but the food taste and quality was good .I didn't face any bad service. For this price it was excellent
Room: Non A/C Room
Terrible Stay
The room allotted to me has no windows and full of mosquitos. Full sound was coming from Railway Station. Fan was not working and bed sheets are completely damaged.
Room: Non A/C Room
Below Av
Not worth the price paid. Lot of noise, poor construction. poor AC. Breakfast options are limited. Avoid
Room: Deluxe A/C
Average Stay
Food -cheap and tasty Location-prime location No proper response to unavailability of hot water ,no mosquito net and fruit flies are in bathroom
Room: Suite 4 Bed Family Deluxe A/c
Hotel Silver Sand has replied on Mon Jun 16 17:21:27 IST 2025
Thank you for your feedback. We're glad you enjoyed the food and found our location convenient. However, we sincerely apologize for the inconvenience you faced regarding hot water, the absence of mosquito nets, and the presence of fruit flies. Your concerns are important to us, and we are taking immediate steps to improve these areas to ensure a more comfortable stay for all our guests. We hope to have the opportunity to serve you better in the future.
Average Stay
Hotel looks good from outsode. But i could see some bed bugs in room. Rest of the facilities are ok
Room: Deluxe A/C
Hotel Silver Sand
Thank you for sharing your feedback. We're happy to hear you liked the appearance of our hotel and found most of the facilities satisfactory. However, we sincerely apologize for the issue you faced with bed bugs — this is certainly not the experience we want for our guests. We take such concerns very seriously and have already scheduled a thorough pest control treatment to address this immediately. We appreciate your feedback and hope you'll give us another chance to provide a much-improved stay.
Good Stay
Staff was very cooperative.Room was neat and clean.But air conditioner was not working properly.Food in the restaurant was awesome, especially meals.
Room: Suite 4 Bed Family Deluxe A/c
Hotel Silver Sand has replied on Mon Jun 16 17:27:22 IST 2025
Thank you for your valuable feedback! We're glad to know you found our staff cooperative and the room neat and clean. It's great to hear you enjoyed the food at our restaurant, especially the meals. However, we apologize for the inconvenience caused by the air conditioner not working properly. We’ve taken note of this and will ensure it is fixed immediately. We appreciate your support and hope to welcome you back for an even better experience.
Excellent Stay
wow really nice I stay in this hotel 2 days good staff are very kindly near to railway station and KSRTC peace Full room thank you for your service definitely I'll come again.
Room: Non A/C Room
Hotel Silver Sand has replied on Mon Jun 16 17:28:16 IST 2025
Thank you so much for your kind words! We’re delighted to hear that you had a peaceful and pleasant 2-day stay with us. It's wonderful to know that our staff made you feel welcome and that our location near the railway station and KSRTC was convenient for you. We truly appreciate your support and can’t wait to welcome you back to the Silver Sand Hotel again soon!
Good Stay
Location of property is good and room is spacious. Room and bath room are very well maintened. But, breafast has only two options, that too not of good quality. Hotel needs to improve on this aspect.
Room: Deluxe A/C
Hotel Silver Sand has replied on Mon Apr 07 11:40:40 IST 2025
Thank you for your feedback! We're glad to hear that you liked the location and found the room and bathroom well-maintained. We truly appreciate your comments on the breakfast, and we apologize for the limited options and quality not meeting your expectations. Your feedback is valuable, and we will work to improve the breakfast offerings to ensure a better experience in the future. We hope to welcome you again soon!
Average Stay
Room was old. Beds and mattresses were quite ordinary
Room: Non A/C Room
Hotel Silver Sand has replied on Sun Mar 30 13:43:15 IST 2025
Thank you for your feedback. We apologize if the room didn’t meet your expectations. We are constantly working to improve our accommodations, and your comments are very helpful. If there's anything specific we can do to make your stay more comfortable, please let us know!
good hotel family can stay also in this hotel
nice stay every place are near by the railway station and all . the temple is near . don't take hotel taxi the taxi person is very bad
Room: Deluxe A/C
Hotel Silver Sand has replied on Tue Mar 25 16:00:15 IST 2025
Warm regards, Glad to hear you had a nice stay and that the location was convenient! However, it’s unfortunate about the taxi experience. I’d suggest using other transportation options next time.
Disturbance lift conjusted. I check in another hotel sleep is most valuable.
Noisy location night u can not sleep i didn't check in and take another hotel. It was near to rail track
Room: Triple Bed Deluxe AC
Hotel Silver Sand has replied on Wed Feb 05 09:38:11 IST 2025
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your visit. We understand that a peaceful and quiet environment is essential for a restful stay, and we regret that the noise and lift congestion impacted your experience. We will review your comments to address these issues and improve our services. We truly value your input and hope to have the opportunity to welcome you back in the future for a better experience.
Poor Stay
As charges the tarrif of room is very high, water bottle and driver stay not provided, room was not clean and smelling, lift is to small to carry luggage. This is an average hotel but tarrif like star hotel
Room: Suite 4 Bed Family Deluxe A/c
Hotel Silver Sand has replied on Tue Jan 21 15:18:42 IST 2025
Thank you for sharing your feedback. We apologize for the issues you encountered during your stay, including the cleanliness, lift size, and the lack of additional amenities. We understand your concerns about the room tariff and will review this to ensure better value for our guests. We appreciate your comments and hope to improve your experience on your next visit.
Good Stay
"i have been staying at hotel silver sand for the past 3 days. The room is good, but i have faced some issues. Toothpaste, shampoo, and a toothbrush were not provided. Additionally, the booking photos showed a sofa in the room, but it was not available"
Room: Suite 4 Bed Family Deluxe A/c
Hotel Silver Sand has replied on Mon Jan 20 09:51:24 IST 2025
Thank you for sharing your experience with us. We’re happy to hear that you enjoyed the room, but we sincerely apologize for the missing toiletries and the discrepancy with the sofa. These issues are certainly not up to our usual standards, and we’ll be addressing them promptly to ensure future guests have a more seamless stay. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable visit.
Poor Stay
Very bad experience. Very small room. Not worth for money. Won't stay again. Not clean. .
Room: Non A/C Room
Hotel Silver Sand has replied on Mon Jan 20 09:52:35 IST 2025
Thank you for your feedback. We’re truly sorry to hear that your stay did not meet your expectations. Cleanliness and comfort are our top priorities, and we regret that we fell short in these areas during your visit. We value your comments and will take them into consideration to make the necessary improvements. We hope you might give us another opportunity to provide you with a more pleasant experience in the future.
Average Stay
Booked 2 rooms, which were not found ready till my arrival at 15:20 hrs. I waited at reception for 15 minutes. It appeared that rooms were given to some other parties who have vacated late. Also check in time 0200 pm & check out time 1100 am as mentioned at the reception was not matching with make my trip.
Room: Non A/C Room
Hotel Silver Sand has replied on Mon Jan 06 13:22:39 IST 2025
Dear Guest, Greetings from Hotel silver sand. Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the room availability and the wait at check-in. We understand how frustrating it must have been to encounter this delay, and we’ll work on improving our coordination to avoid such issues in the future. Regarding the discrepancy in check-in/check-out times, we appreciate you bringing this to our attention, and we will look into aligning the information for better clarity. We hope to have the opportunity to serve you better in the future.
Terrible Stay
Silver sand hotel-unhygienic room. Congested. Dusty. Cockroach inside. Noisy. Railway back side. Train sound. Can’t sleep. 5
Room: Non A/C Room
Hotel Silver Sand has replied on Sun Dec 22 10:53:59 IST 2024
Dear Guest, Greetings from Hotel silver sand. Thank you for sharing your feedback. We are truly sorry to hear about your experience during your stay. Cleanliness and guest comfort are our top priorities, and we apologize that we fell short in this instance. We will address the issues you raised, including the cleanliness of the room and the noise levels, to ensure a better experience for future guests. We value your input and are committed to improving our services. We hope you’ll consider staying with us again in the future.
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