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Review Of Collection O The South Gate0123401234

Thampanoor, Thiruvananthapuram | 4.1 km drive to Thiruvananthapuram International Airport

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    2.8
    Average

    60 Ratings, 29 Reviews

    excellent
    15%
    very good
    22%
    average
    20%
    poor
    17%
    bad
    27%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 1
    • 1
    • 1
    • 1
    • 5
    • 5
    • 3
    • 3

    Rating Categories

    • Location3.6
    • Cleanliness3.1
    • Room4.0
    • Value For Money3.0
    • Facilities3.0
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    Reviews Summary

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    The property has a great location and spacious rooms, but many guests highlight serious cleanliness issues and poor maintenance. Reviews mention bad smells, unkempt bathrooms, and slow room service. Staff behavior is inconsistent, with mixed experiences regarding helpfulness. While some appreciated good customer service, others reported rude interactions and management negligence. Some found the ambience nice, but overall, the property struggles with housekeeping and facility management.

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