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Review Of RACO CYBER RESIDENCY

Poundukadavu, Thiruvananthapuram | 8.1 km drive to Thiruvananthapuram International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    281 Ratings, 152 Reviews

    excellent
    38%
    very good
    35%
    average
    19%
    poor
    5%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 3
    • 5
    • 5
    • 5
    • 3
    • 4
    • 3

    Rating Categories

    • Location4.5
    • Cleanliness4.4
    • Food3.4
    • Value For Money4.0
    • Facilities4.1
    • Child Friendliness4.2
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property boasts a fantastic location near Infosys and UST, making it convenient for business travelers. Guests appreciate the clean and spacious rooms, with tasty breakfast options and friendly staff. The rooftop pool adds to the charm, while maintenance is ongoing. Some patrons note that the rooms could be larger, and service timing needs improvement, but overall, many enjoyed their stay.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    vijaya k.group

    Location is very comfortable Break fast super Service very nice

    Travel Month: Nov 2025

    Room: EXECUTIVE DOUBLE

    4.0

    Good Hotel Near Infosys Gate Kazhakootam

    sreeram v.solo

    Good hotel. Breakfast was good. Pool was nice. Service was prompt. The hotel is near the NH. Gym was minimalistic, but fine. The AC was working fine. The room was well maintained. There was proper light up and facilities. The cleanliness level is good. The lobby is well furnished.

    Travel Month: Nov 2025

    Room: EXECUTIVE DOUBLE

    4.0

    Stay

    servesh s.solo

    Property finds very good. Facilities provided are also fine and stay was comfortable. Nice buffet breakfast were provided.

    Travel Month: Oct 2025

    Room: EXECUTIVE DOUBLE

    5.0

    a very good business hotel.

    ramesh r.solo

    The property is located just by the side of the highway and opposite to infosys and UST. The staff is very nice and the service was good. The breakfast was limited, but tasty and the ambience in the restaurant is very nice.

    Travel Month: Oct 2025

    Room: EXECUTIVE DOUBLE

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    jyothish r.couple

    room was good service was poor called thier bar and we can hear some staff telling it is a room guest and somebody came and cut the phone.

    Travel Month: Aug 2025

    Room: EXECUTIVE DOUBLE

    4.0

    Good Stay

    harish k.business

    some common sense is required when they install motion sensor in washroom etc ...When u use the potty the sensor will not detect u and lights are switched off on the wash room when u r using it ...Same case when u take bath the sensor will not detect and lights in washroom are switched off....Also when u ask for Iron table , the cloth on the iron table looks like a garbage

    Travel Month: Jun 2025

    Room: EXECUTIVE DOUBLE

    • user photos
    • user photos
    3.0

    Maintanence work is going on.

    shabeer.family

    Its a good stay. But only one problem is maintanence work is going on and swimming pool also closed. That create my kids unhappy about this stay.

    Travel Month: May 2025 (3-Night Stay)

    Room: EXECUTIVE DOUBLE

    2.0

    Poor Stay

    preethi.

    We got deluxe room, instead od executive suite room, kindly refund cash

    Travel Month: Feb 2025

    Room: Executive Suite

    3.0

    Average Stay

    reeja e.

    Rooms were small and old, no daily cleaning and clear the trash and food plates, no separate dust bins in bathrooms, only good thing is the convenience to travel to office

    Travel Month: Jan 2025

    Room: EXECUTIVE DOUBLE

    5.0

    Excellent Stay

    vinoth v.

    The rooms were very clean and neat. Bothrooms were too good. We stayed in a suite roo which was very spacious. Worth the price.

    Travel Month: Jan 2025

    Room: Executive Suite

    1.0

    Terrible Stay

    ranjith.

    The hotel was not as advertised, the food was just normal and the room was just ok and not soo as a 4 star hotel.

    Travel Month: Dec 2024

    Room: EXECUTIVE DOUBLE

    • user photos
    2.0

    Could Be Better for a 4-Star Hotel

    sachin s.couple

    My experience didn’t meet the expectations of a 4-star property. The room had little to no soundproofing. Conversations, TV noise from adjacent rooms, and the loud banging of doors during room service deliveries echoed through the halls, which was quite disruptive, especially in the evenings. From a service perspective, there were several shortcomings. I booked an executive double room, but the amenities provided seemed intended for just one person—only one coffee cup, one glass, a single toothbrush, and barely any toilet paper left in the roll. Additionally, the hotel advertises an ironing board as available upon request, but when I asked, I was told they don’t have one. Despite activating the room service request button, there was no response, and tea bags, mineral water, and toiletries were not replenished during my stay. For the price and rating, I expected better attention to detail and service standards.

    Travel Month: Nov 2024 (3-Night Stay)

    Room: EXECUTIVE DOUBLE

    4.0

    Good Stay

    lakshminarayan v.loyalty-icon

    Great location right on the highway, with comfortable rooms. The breakfast was tasty and delicious.

    Travel Month: Nov 2024

    Room: EXECUTIVE DOUBLE

    4.0

    Good Stay

    jacob m.

    Hello, the stay was good as this is not the first time i have been there, but felt sad in one part as in make my trip it was showing the pool is available but it wasn't, last year too the same happened as it was under renovation. So a suggestion please remove those facility if it's not available.

    Travel Month: Oct 2024

    Room: EXECUTIVE DOUBLE

    3.0

    Average Stay

    josmin m.family

    Overall experience was average. Breakfast was good. No dental kit provided. Pool and gym non functional. Staff not cordial. Our electronic door lock was having issues and beeping occasionally causing disturbance for next door occupants. During checkout one of the staff swiftly came for room inspection which was the first time experience. The attitude of the staffer was we have caused damages to their property. This was an embarrassment. But no one came to assist luggage pickup. The stay is worth for rs 2000, but never more that.

    Travel Month: Sep 2024

    Room: EXECUTIVE DOUBLE

    5.0

    Excellent Stay

    nishan.

    The stay has been wonderful and the staff were very hospitable

    Travel Month: Aug 2024

    Room: EXECUTIVE DOUBLE

    2.0

    Poor Stay

    nisha n.family

    Poorly maintained rooms, no room boys, so you have to carry your luggage, horrible food( ordered chilly chicken, fried rice and caesar salad. I have never seen tomato and tomato sauce in caesar salad and it taste horrible. Rooms smelled bad and looked like some lodge. Breakfast was good.

    Travel Month: Jul 2024

    Room: Executive Suite

    1.0

    Not value for money

    rajalekshmi s.loyalty-iconbusiness

    Pretty bad stay! it gives an outlook of only bar! did not have a menu for indoor dining. The complementary breakfast has just idli, dosa and spoiled chutneys. Not very professional front office staff. When you want a stay, you expect comfort and hospitality which was completely lacking.

    Travel Month: May 2024

    Room: EXECUTIVE DOUBLE

    2.0

    Not worth the cost

    geetha p.business

    The room was really tiny. The bed and table filled the room so barely enough place for one person to move. Cleanliness wise it was ok. Had issues with the ac. Bare minimum things provided, only soap and shampoo. Worst part is when checking out despite the booking being only for a day. They made us wait for a while to call someone and get the room checked. We were two people in the room, as mentioned in the booking but only one cup 1 glass, two each of teabags, sugar, creamer and all. It's like they dint even look at the booking and no preparation was done although booking was done a few days back

    Travel Month: Apr 2024

    Room: EXECUTIVE DOUBLE

    5.0

    A good stay

    arun s.loyalty-iconbusiness

    Hotel located just opposite to inf y & ust, attached lounge bar gravity, a good breakfast buffet spread. Also near to lulu. One thing i doesn't like was while checking out they asked me to pay 600- for a small drop of sambar stain in bedsheet. That was a totally shock for me, i stayed in lemon tree, holiday inn, ginger. They never asked me this. I was reluctant to pay that so they gave a relief. If something big i made then i am ready to pay, even they haven't given complimentary water bottle for second day, but when i took water bottle during morning buffet they charged 35- for 20rs bottle, these two things i felt really bad, otherwise it's a nice good hotel especially for family, looking forward for more stays in future for sure,

    Travel Month: Apr 2024

    Room: EXECUTIVE DOUBLE

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