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Review Of Hotel Silver Leef

Panchgani, Mahabaleshwar | 22.3 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.3
    Good

    113 Ratings, 89 Reviews

    excellent
    16%
    very good
    35%
    average
    27%
    poor
    7%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 1
    • 5
    • 3
    • 1
    • 3
    • 2
    • 1
    • 4

    Rating Categories

    • Location3.0
    • Cleanliness3.7
    • Room4.0
    • Value For Money3.5
    • Food3.0
    • Facilities3.3
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the clean rooms and helpful staff, making their stay comfortable. The property offers a budget-friendly option but is located in a remote area, making access and food availability challenging. While some have enjoyed their experience, issues like unclean facilities, poor service, and lack of amenities have also been noted. It's a decent choice for short stays if you manage your expectations.

    Sort by:

    Positive first
    4.0

    Good Stay

    atharav.

    Stay was good room was clean and staff was helpful surrounding atmosphere was also good overall nice stay !

    Travel Month: Jan 2024

    Room: CLASSIC ROOMS

    3.0

    Average Stay

    avinash g.family

    Tv not working. Intercom not working, food quality of hotel quality is good. I think overall is good.

    Travel Month: Feb 2023

    Room: Classic Room

    1.0

    Terrible Stay

    shashikant r.loyalty-iconfamily

    There's not lift and no staff helping you out with your luggage. No backup for electricity. Rooms are not so clean as shown in the pictures. Cost wise it's not worth it.

    Travel Month: Jan 2023

    Room: Super Deluxe AC

    • user photos
    • user photos
    • user photos
    3.0

    Location is little inside

    mamata d.loyalty-iconfamily

    Hotel is a budgetary and for short stay is good, staffs are very nice and cooperative but if you have a big vehicle then it’s a little difficult to park and as hotel is constructing new things that’s why complex is not well maintained

    Travel Month: Dec 2022

    Room: Deluxe AC

    4.0

    Hospitality

    saravanan v.family

    Staff are good and helpful. I went with my son, took a classic room and it was quite comfortable

    Travel Month: Nov 2022 (3-Night Stay)

    Room: Classic Room

    1.0

    Terrible Stay

    chandrasekharareddy m.loyalty-icon

    Room was not hygienic, very small for 3 people to stay in that room. Also the location is in a village and you will find another house bang opposite to your window

    Travel Month: Nov 2022

    Room: Classic Room

    1.0

    Terrible Stay

    kalpana.loyalty-icon

    Room are not hygienic, you will get strong cigarette small from the entrance of hotel. Location is also in a village and if you open your window you see some huts bang in front of that and the neighbors are staring at you

    Travel Month: Nov 2022

    Room: Deluxe AC

    3.0

    Average in service

    trilok a.family

    Ok ok, also in remote place, rooms are big but not getting hot water and service is also an average one

    Travel Month: Aug 2022

    Room: Deluxe AC

    1.0

    Do not at all go to this hotel, else u will ruin your good time

    vishal w.family

    Arrogant behaviour of hotel manager, not at all interested to listen customers. Entire room is filled with dirty odour. Washroom & bedsheets are dirty & uncleaned.

    Travel Month: Aug 2022

    Room: Classic Room

    4.0

    Good

    deepali a.couple

    Good experience at the hotel, but at a remote location. There is no good food nearby so you have to go the main market.

    Travel Month: Feb 2021

    Room: Standard Room

    3.0

    Average Stay

    sagar u.couple

    Hotel was good but beside room there was playing boys and making noise.

    Travel Month: Feb 2021

    Room: Standard Room

    4.0

    Hotel is difficult to access however a decent stay

    mckay a.loyalty-iconfamily

    Road accessibility is a bit difficult however the stay was decent we stayed there only 1 night and the staff are very helpful

    Travel Month: Jan 2021

    Room: Standard Room

    3.0

    Can be better

    navnish m.family

    Clean hotel but very far from the highway location, amenities shown in the brochure are not there, like no proper restaurant facility, no hot water kettle in super delhi room, don't have any proper valley view. Staff is okay and maintains cleanliness and hygiene. It can get better after adding more facilities.

    Travel Month: Jan 2021

    Room: Super Deluxe AC

    5.0

    Excellent Stay

    rignesh k.couple

    Its was very good for stay with safety and excellent for couple and family

    Travel Month: Jan 2021

    Room: Standard Room

    4.0

    Location is ok

    bhavin p.family

    Our experience was good at this place

    Travel Month: Oct 2019

    Room: Standard Room

    Hotel Silver Leef has replied on Sat Nov 09 19:42:31 IST 2019

    Hi Bhavin sir, thank you for choosing Hotel Silver Leef during your recent stay at Panchgani. We are delighted to See the feedback mentioned about the stay posted on company. We as a Hotel appreciate the efforts taken to write the feedback about the comfortable and enjoyable time you experienced with us. We deeply value your relationship with Hotel Silver Leef and sincerely thank you once again for your encouragement and kind words on our product and services, there is no farewell with us and hence we look forward to welcoming you back in near future. Thanks, Chandan das reservation manager

    3.0

    Good

    shyam j.family

    Food quality is not good. Not proper food available.

    Travel Month: Oct 2019

    Room: Deluxe AC

    2.0

    Poor Stay

    mandar j.family

    Food was not good quality, also there is no refund policy in case if emergency checkout is there. Very very poor policy. Also, there is no cable tv for the first 2 days.

    Travel Month: Aug 2019 (5-Night Stay)

    Room: Standard Room

    Hotel Silver Leef has replied on Fri Aug 23 19:26:01 IST 2019

    Hi Salini, thank you for your comments. Sir, we apologize for the problems that you encountered during your last stay. This is not the type of review that we like to See, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you.

    5.0

    Good place at low price

    govinda c.family

    Good place at low price. .

    Travel Month: Aug 2019

    Room: Standard Room

    Hotel Silver Leef has replied on Sun Aug 04 20:27:56 IST 2019

    Dear Govinda, thank you for choosing Hotel Silver Leef during your recent stay at Panchgani. We are delighted to See the feedback mentioned about the stay posted on company. We as a Hotel appreciate the efforts taken to write the feedback about the comfortable and enjoyable time you experienced with us. We deeply value your relationship with Hotel Silver Leef and sincerely thank you once again for your encouragement and kind words on our product and services, there is no farewell with us and hence we look forward to welcoming you back in near future.

    4.0

    The bad

    chandan b.solo

    The bed sheets, pillow cover, towels are old and need to be replaced. Exhaust fan was not working. The blanket was also smelling.

    Travel Month: Jul 2019 (5-Night Stay)

    Room: Deluxe AC

    Hotel Silver Leef has replied on Thu Aug 01 19:08:55 IST 2019

    Hi Chandan, thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to See, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you.

    3.0

    Food quality

    chetan b.couple

    Food was very poor, it's taste was bad, it was very oily.

    Travel Month: Jul 2019

    Room: Standard Room

    Hotel Silver Leef has replied on Wed Jul 24 21:37:02 IST 2019

    Hi Chetan, thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to See, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you.

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