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Review Of StayVista at Grace & Light

Panchgani, Mahabaleshwar | 10 minutes walk to Bhilar Waterfall Point

    User Rating & Reviews

    • everyone
    • group
    • couple
    4.0
    Very Good

    4 Ratings, 3 Reviews

    excellent
    75%
    very good
    0%
    average
    0%
    poor
    0%
    bad
    25%

    Rating Categories

    • Location4.0
    • Cleanliness3.7
    • Value For Money3.7
    • Food3.7
    • Facilities3.7
    • Checkin Experience4.3

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    Positive first
    5.0

    Excellent Stay

    akash a.couple

    The home theatre was the main amenities of this home we have used netflix for full night also the gazebo

    Travel Month: Nov 2024

    StayVista at Grace & Light has replied on Thu Jun 05 11:42:57 IST 2025

    Hello Akash. Greetings from StayVista! Thank you for your feedback! We're glad you enjoyed the home theatre and had a great time streaming Netflix, as well as relaxing in the gazebo. It was a pleasure hosting you, and we hope to welcome you back soon for another fun stay! Team StayVista.

    5.0

    Enjoying

    suraj.group

    It was great time at villa with group of 8 people like the place and services of the villa and team

    Travel Month: Nov 2024

    StayVista at Grace & Light has replied on Wed Dec 18 17:38:22 IST 2024

    Hello Suraj, Greetings From StayVista! Thank you for your review! We're thrilled to hear you had a great time at the villa with your group. It's wonderful to know you enjoyed the place and the services provided by our team. We look forward to hosting you again for another memorable stay! Thanks & Regards, Team StayVista

    1.0

    Pathetic property for vacation

    imran.group

    I would say the vacation was quiet distressing as the property seemed to be luxurious, but in real it was poorly maintained. 1. Unhygienic - a. The cleanliness was not all maintained, leaves shredding from the trees was spread across properly. B. Dental kit was not provided on the first 2 days even after regular follow up. On the 3rd day, only 4 kits were provided c. Fresh towels were not provided on the second day, had to request multiple times or keep following up. 2. Privacy a. Camera - breach of privacy was observed inside the property. Cameras were installed inside the hall, kitchen and common usable area. One can understand if the camera is placed surrounding the property to safeguard it. Placing cameras inside the house, commonly used area made us uncomfortable. B. Intrusion of caretaker - caretaker was a local guy who was not at all trained for hospitality. He kept on bulging inside the property uninvited which led us to be more cautious while using the property 3. Poor maintenance a. Swimming pool was poorly maintained, it was not cleaned until we arrived at the property, though the booking was done in advance b. Mini theatre / disc - the caretaker was unaware on how to use the gadgets provided. The projector was functioning, however it was unable to establish connection 4. High tea a. There was a initial dispute for high tea, we were assured that we will be receiving high tea twice a day as a complimentary part of the package, however we had to keep on insisting for the same

    Travel Month: Jul 2024 (3-Night Stay)

    StayVista at Grace & Light has replied on Mon Aug 05 14:13:29 IST 2024

    "Hi Guest, Greetings from StayVista! Thank you for sharing your feedback with us. We appreciate your honesty and taking the time to express your thoughts about your recent experience. Your input is valuable as we continually assess and refine our services. We are committed to understanding and addressing the concerns raised in your review.Your insights help us make necessary improvements to better meet our customers' expectations. We appreciate your candor and hope to have the opportunity to regain your confidence in the future. Thanks & Regards, Team StayVista"

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