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Review Of HOTEL ROYAL PARADISE

New Digha, Digha | 9 minutes walk to New Digha Sea Beach Market

    User Rating & Reviews

    • everyone
    • family
    • group
    2.8
    Average

    16 Ratings, 10 Reviews

    excellent
    13%
    very good
    31%
    average
    19%
    poor
    6%
    bad
    31%

    Rating Categories

    • Cleanliness3.8
    • Room3.6
    • Value For Money4.5
    • Facilities3.0
    • Hospitality4.0
    • Child Friendliness4.0
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    Reviews Summary

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    The property has some positives like helpful staff and a clean room, but overall experiences seem mixed. The swimming pool quality and maintenance have drawn criticism, and the food isn't impressing many guests either, with reports of poor quality and high prices. Housekeeping is noted as good by some, while others highlight cleanliness issues in bathrooms. Additionally, ongoing construction and check-out hassles have left a sour note for several visitors.

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    Positive first
    1.0

    Most Third class hotel

    debendra s.couple

    This is not 3 star hotel. swimming pool most 3rd class. Water level is too high.

    Travel Month: Jun 2022

    Room: Standard Room Ac

    • user photos
    1.0

    Horrible service

    aniket b.family

    I booked 2 rooms. Please donot eat at their restaurant. It is pathetic. The quality is very low. The overall room service is horrible. They will not clean room. The bathroom is very very dirty.

    Travel Month: Jun 2022

    Room: Standard Room Ac

    HOTEL ROYAL PARADISE has replied on Fri Oct 04 11:36:03 IST 2024

    Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced with the food quality, room service, and cleanliness. This is not the standard of service we strive to provide, and your feedback has been shared with the concerned teams for immediate action. We deeply regret the disappointment caused and hope you’ll give us another chance to offer a much-improved experience in the future. – Team Royal Paradise

    4.0

    Good

    raja s.family

    Good but room and bathroom is not good Employees excellent helpful and food quality vary good.

    Travel Month: Mar 2020

    Room: Super deluxe

    HOTEL ROYAL PARADISE has replied on Fri Oct 04 11:37:01 IST 2024

    Thank you for your feedback! 😊 We’re glad to hear that you found our staff helpful and enjoyed the food quality. We apologize for any inconvenience caused by the room and bathroom conditions. Your input is valuable, and we’ll work on improving these areas. Looking forward to welcoming you back to Royal Paradise for a better experience next time! – Team Royal Paradise

    5.0

    Is good

    sukumar m.family

    Hotel good but to Long Beach, my family very enjoy

    Travel Month: Mar 2020

    Room: Super deluxe

    HOTEL ROYAL PARADISE has replied on Fri Oct 04 11:37:51 IST 2024

    Thank you for your kind review! 😊 We’re happy to hear that your family enjoyed their stay, despite the distance to the beach. It’s wonderful to know that you found the hotel good overall. We hope to welcome you and your family back to Royal Paradise for another enjoyable experience! – Team Royal Paradise

    4.0

    About Royal Paradise

    sourabh k.group

    Hotel and all the staff are very good but the quality of food and cooking are not up to the mark. Have to improve in that particular part of the business.

    Travel Month: Aug 2019

    Room: Super deluxe

    HOTEL ROYAL PARADISE has replied on Fri Oct 04 11:39:50 IST 2024

    "Thank you for your feedback! 😊 We’re glad to hear that you appreciated our hotel and staff. We apologize that the food quality didn’t meet your expectations and assure you that we’re taking steps to improve this aspect. Your input is valuable, and we hope to provide a better dining experience on your next visit. Looking forward to welcoming you back to Royal Paradise! – Team Royal Paradise

    3.0

    Room is good

    arvind k.group

    Room is good, but maintenance is poor, smell is coming from wash room, no donoil or other was kept in wash room.

    Travel Month: Apr 2019

    Room: Deluxe room

    HOTEL ROYAL PARADISE has replied on Fri Oct 04 11:40:36 IST 2024

    "Thank you for sharing your feedback. We’re glad to know you found the room good, but we apologize for the maintenance issues and inconvenience caused by the washroom conditions. Your comments are noted, and we’ll address these concerns to improve the experience for our guests. We hope to welcome you back to Royal Paradise with a better-maintained environment in the future." – Team Royal Paradise

    4.0

    Good Stay

    sthitodhi m.family

    Very nice stay was. Swimming pool is very good. Food is expensive. Quality is average. House keeping is good.

    Travel Month: Mar 2019

    Room: Deluxe room

    HOTEL ROYAL PARADISE has replied on Fri Oct 04 11:41:17 IST 2024

    "Thank you for your feedback! 😊 We’re happy to hear that you had a nice stay and enjoyed the swimming pool and housekeeping services. We appreciate your comments regarding the food quality and pricing, and we’ll work to enhance the dining experience for our guests. Looking forward to welcoming you back to Royal Paradise for another pleasant stay! – Team Royal Paradise

    3.0

    Average Stay

    palash b.group

    Not bad but all service average

    Travel Month: Mar 2019

    Room: Deluxe room

    HOTEL ROYAL PARADISE has replied on Fri Oct 04 11:42:04 IST 2024

    "Thank you for sharing your experience. We’re sorry to hear that the service did not meet your expectations and appreciate your honest feedback. We strive to provide a better experience and will work on improving our services. We hope to have the opportunity to serve you better in the future." – Team Royal Paradise

    1.0

    Pathetic hotel

    aritra c.group

    Hotel under construction. Had a big hassle while checkout. Even though, we had paid the entire money through card, confirmation issue was there. They were not letting us go till the matter was resolved. Almost lost my bus. Very bad Hotel.

    Travel Month: Mar 2019

    Room: Standard Room

    HOTEL ROYAL PARADISE has replied on Fri Oct 04 11:42:59 IST 2024

    "Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced during check-out. This is certainly not the experience we want our guests to have. Your feedback regarding the payment confirmation issue and the construction disruption is noted, and we will take immediate steps to address it. We deeply regret the hassle caused and hope to have an opportunity to serve you better in the future." – Team Royal Paradise

    4.0

    Good Stay

    tapan k.

    Room was clean, food service very good.

    Travel Month: Jan 2019

    Room: Deluxe room

    HOTEL ROYAL PARADISE has replied on Fri Oct 04 11:43:58 IST 2024

    "Thank you for your kind review! 😊 We’re thrilled to hear that you found the room clean and enjoyed the food service. Your positive feedback means a lot to us, and we look forward to welcoming you back to Royal Paradise for another wonderful stay! – Team Royal Paradise

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