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Review Of Hotel Polomax

Bhujiyaghat, Nainital | 28.9 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • business
    • family
    3.7
    Very Good

    68 Ratings, 25 Reviews

    excellent
    38%
    very good
    22%
    average
    24%
    poor
    9%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 4
    • 5
    • 2
    • 2
    • 4
    • 5
    • 3
    • 4

    Rating Categories

    • Location4.0
    • Cleanliness4.2
    • Value For Money4.0
    • Food3.9
    • Facilities3.9
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the delicious food and cooperative staff, highlighting the lovely restaurant with great views. The location amidst nature is praised for its peacefulness. However, many have pointed out issues with room conditions and inconsistent service, particularly regarding cleanliness and amenities. While some enjoy the experience, others find discrepancies between expectations and reality.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    shruti k.

    According to me it is best fooding and hospitality. I have shared some images to you if you need more than tell me

    Travel Month: Nov 2024

    Room: DELUXE ROOM

    • user photos

    Hotel Polomax has replied on Mon Sep 22 18:55:20 IST 2025

    Thanks for your valuable feedback Dear mam

    4.0

    Good Stay

    bhaskar j.loyalty-iconbusiness

    Nice hotel polomax and service good next time agin visit and stay and food in best but snks is not prayer.

    Travel Month: Aug 2024

    Room: DELUXE ROOM

    Hotel Polomax has replied on Thu Aug 29 08:57:13 IST 2024

    Thanks for your valuable Feedback dear sir

    3.0

    Average Stay

    mahipal.couple

    Good location but room not according booking. Not a dlx category, and not a interested in customer

    Travel Month: May 2024

    Room: DELUXE ROOM

    Hotel Polomax has replied on Thu Aug 29 08:57:30 IST 2024

    Thanks for your valuable Feedback dear sir

    1.0

    Terrible Stay

    sakshi y.couple

    Absolutely dreadful experience! i booked a stay at this hotel expecting luxury and comfort, but what i got was far from it. The pictures are a complete misrepresentation of reality. The room was dingy, outdated, and reeked of stale odors. The amenities promised were either non-existent or in a state of disrepair. The staff was unhelpful and dismissive, showing zero regard for guest satisfaction. Save your money and stay far away from this deceptive establishment

    Travel Month: Apr 2024

    Room: DELUXE ROOM

    Hotel Polomax has replied on Thu Aug 29 08:56:37 IST 2024

    Its 3 star property dont expectation like 5 star ' Thanks for your valuable Feedback dear sir

    3.0

    Average Stay

    vaishali p.couple

    Food was good and the staff was actually nice but the room were not that good as thought to be also the washroom is soo squeaky

    Travel Month: Jan 2024

    Room: DELUXE ROOM

    Hotel Polomax has replied on Tue Jan 23 17:34:35 IST 2024

    Thanks for your valuable Feedback dear mam

    5.0

    Great experience

    kultar s.loyalty-iconfamily

    Exellent peaceful location near to nature love this place. The food was great and new setup but very nice great experience

    Travel Month: Nov 2023

    Room: DELUXE ROOM

    Hotel Polomax has replied on Mon Jan 01 18:00:04 IST 2024

    Thanks for your valuable Feedback dear sir

    1.0

    Terrible Stay

    deepesh c.loyalty-icon

    No tv work no cleaning room flash not working very poor check condition

    Travel Month: Sep 2023

    Room: DELUXE ROOM

    Hotel Polomax has replied on Tue Sep 26 09:36:15 IST 2023

    Thanks for your valuable Feedback dear sir i will check it

    3.0

    Ok type hotel

    amjad h.loyalty-iconcouple

    1. Ac is working properly 2. Geyser dead condition 3. The restaurant view was awesome 4. Nice hotel view location 5. Staff members very polite

    Travel Month: Jun 2023

    Room: SWEET ROOM

    Hotel Polomax has replied on Sun Jul 02 22:01:28 IST 2023

    Thanks for your valuable Feedback dear sir

    5.0

    Excellent Stay

    akshat s.

    The hotel is located in between the mesmerising hills with an amazing rooftop cafe

    Travel Month: Jun 2023

    Room: DELUXE ROOM

    Hotel Polomax has replied on Sun Jul 02 22:01:39 IST 2023

    Thanks for your valuable Feedback dear sir

    5.0

    Healthy, hygienic and comfortable stay

    manju n.family

    The environment in the hotel was healthy, comfortable and hygienic. The food provided was fresh and tasty. The management was very supportive and helpful.

    Travel Month: Jun 2023 (6-Night Stay)

    Room: DELUXE ROOM

    Hotel Polomax has replied on Mon Jun 19 19:57:45 IST 2023

    Thanks for your valuable Feedback dear mam

    5.0

    Excellent Stay

    ghanshyam m.

    The staff was very cooperative, hygienically also it was good and the best part was the food, it was fresh and tasty. For the trip they were everready to provide the convenience. Thanks for all this

    Travel Month: Jun 2023 (6-Night Stay)

    Room: DELUXE ROOM

    Hotel Polomax has replied on Mon Jun 19 19:57:22 IST 2023

    Thanks for your valuable Feedback dear sir

    2.0

    Poor Stay

    amit k.

    the hotel rooms, bathrooms were in bad condition , we were disappointed 😞, however the restaurant and food of this hotel is awesome..

    Travel Month: May 2023

    Room: DELUXE ROOM

    Hotel Polomax has replied on Fri May 19 07:52:20 IST 2023

    Thanks for your valuable feedback dear sir, we accept your complaint and look this problem

    4.0

    good food

    shekhar k.business

    staff behaviour is too good and food is also fabulous.

    Travel Month: May 2023

    Room: DELUXE ROOM

    Hotel Polomax has replied on Fri May 26 11:56:07 IST 2023

    Thanks for your valuable feedback dear sir

    4.0

    Good Stay

    jagdish s.

    Value for money

    Travel Month: Apr 2023

    Room: DELUXE ROOM

    • user photos

    Hotel Polomax has replied on Fri Apr 14 17:39:30 IST 2023

    Thanks for your valuable feedback dear sir

    5.0

    Peaceful pleasant atmosphere

    asheesh n.group

    This place you will feel like living in between the mountains forest. Fresh air with flowers all around you. Room was so neat and clean. And the best part is price is so affordable

    Travel Month: Apr 2023

    Room: DELUXE ROOM

    • user photos
    • user photos
    • user photos

    Hotel Polomax has replied on Tue Apr 11 22:52:15 IST 2023

    Thanks for your valuable feedback dear sir

    2.0

    Poor Stay

    atul f.family

    they refused to give me the breakfast . as i have booked the complimentary breakfast room. but they refused .

    Travel Month: Apr 2023

    Room: DELUXE ROOM

    Hotel Polomax has replied on Sun Apr 09 21:51:47 IST 2023

    Dear sir we provide complimentary breakfast check out morning 7:30 am to 10:00 am)not check in time so please try to understand sorry for inconvience regards hotel polomax nainital

    3.0

    Average Stay

    vikram.

    Service was bad and staff was unhygienic more of that these people were not polite to guests which i obseved about them their brekfast starts at 8 in summers it is very strange we checked out at 8 in morning uptill then no staff was there in kitchen to give a single cup of tea

    Travel Month: Apr 2023

    Room: DELUXE ROOM

    Hotel Polomax has replied on Tue Apr 11 22:54:24 IST 2023

    Dear sir you check out before 7:30 am at that time breakfast not possible try to understand thanks for your valuable feedback dear sir

    5.0

    Hotel polomax

    akshay k.family

    Very beautiful decoration in hill area. Staff also cooperative. They provided service good. Lunch breakfast, dinner are up to the mark tasty. Hill view are really awesome and took photographs and selfie good memory. Love it

    Travel Month: Mar 2023

    Room: DELUXE ROOM

    • user photos

    Hotel Polomax has replied on Tue Apr 11 22:52:06 IST 2023

    Thanks for your valuable feedback dear sir

    4.0

    Polomax hotel at nainital

    mohit k.family

    Overall experience was good, food and gallery area was very good but need to improve hotel rooms and staff services.

    Travel Month: Dec 2022

    Room: DELUXE ROOM

    • user photos
    • user photos
    • user photos

    Hotel Polomax has replied on Tue Apr 11 22:54:41 IST 2023

    Thanks for your valuable feedback dear sir

    5.0

    Nice staff and food is also good

    shekhar.family

    Nice staff and food is also good

    Travel Month: Sep 2022

    Room: DELUXE ROOM

    Hotel Polomax has replied on Sun Apr 09 11:26:20 IST 2023

    Thanks for your valuable feedback dear sir

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