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Review Of Hotel Palazzo Zafferano

Rajbagh, Srinagar | 2.8 km drive to Dal Lake

    User Rating & Reviews

    • everyone
    • couple
    • family
    2.3
    Average

    19 Ratings, 10 Reviews

    excellent
    5%
    very good
    26%
    average
    11%
    poor
    11%
    bad
    47%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 2
    • 1
    • 1
    • 4
    • 2
    • 3
    • 3
    • 5
    • 4
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the location of the property, which is close to markets and attractions. The staff, especially Asif at the front desk, received praise for their helpfulness, and the property allows food delivery from external sources. However, many guests raised concerns about the service, lack of proper ventilation in bathrooms, and cleanliness, including unchanged linens and inadequate room service.

    Sort by:

    Positive first
    1.0

    Worst experience of my life

    lakhwinder s.family

    No one bother, total staff is irresponsible, honour stays at some other place. When we talked with her. She has very rude behavior. Don't ever book this hotel. Palazzo zafferno.

    Travel Month: Jul 2023

    Room: Deluxe Room

    4.0

    Good budget hotel

    sumit s.loyalty-iconcouple

    Front desk person asif was very helpful. Keep up the good work, food can be more better as cooking staff is very supportive.

    Travel Month: Jul 2023

    Room: Deluxe Room

    • user photos
    2.0

    Poor Stay

    amandeep r.loyalty-icon

    Room was not comfortable. There is no provision of proper ventilation in bathrooms, so felt suffocation while using them. There is lack of supporting staff, so you have to follow up for room services. House keeping staff is not performing their duty duly. We have a stay of 2days in the hotel. They even does not change the linen on 2nd day and does not provide us the towels during our stay. So do not look at the lucrative room prices.

    Travel Month: Jun 2023

    Room: Deluxe Room

    3.0

    Average Stay

    nuzhat i.loyalty-icon

    Overall the stay was good and the staff is really good. Easily accessible. They allow food from swiggy/zomato. There's a good mini mart next to the hotel. Hotel staff readily provided cutlery as well. The reasons for average rating are: limited breakfast options washrooms have no windows for ventilation sometimes we had to call the reception multiple times for some reason, they are a little stingy with sugar sachets.

    Travel Month: Jun 2023 (7-Night Stay)

    Room: Deluxe Room

    3.0

    Avarage hotel should improve

    sarang a.family

    Location was near market but there is no lift in the hotel, deluxe room are very old types super deluxe room one should book one thing i liked that despite of no lift service staff is very good and very fast at service breakfast per head is 350 and dinner is 700 per person which is very very expensive as compared to hotel

    Travel Month: Jun 2023

    Room: Deluxe Room

    1.0

    Terrible Stay

    jasdeep s.

    We didn’t even check in to that worst hotel

    Travel Month: Jun 2023 (4-Night Stay)

    Room: Deluxe Room

    1.0

    Terrible Stay

    manish p.

    Very bad experience staff bhi ache nahi hai

    Travel Month: Jun 2023

    Room: Deluxe Room

    1.0

    Terrible Stay

    rahul g.

    Water not available, electricity is not available, staff is not available

    Travel Month: Jun 2023

    Room: Deluxe Room

    1.0

    Terrible Stay

    vipin d.loyalty-icon

    Palazzo zafferano denied accomodation inspite of my booking, later your team got me a room in farsal villa which is less hotel, more of a home stay at very expensive price per day. Anyway i am back after spending 2 nites but experience was terrible. This is the second instance when accomodation was denied to me inspite of my booking.

    Travel Month: May 2023

    Room: Deluxe Room

    4.0

    Good Stay

    yash b.

    It's a nice hotel. The room was quite good and spacious. Location wise also it's in the center of city so you can easily go to any place around like lal chowk market or dal lake. Staff is friendly. Food was good. In dinner we ordered biryani, though they took quite some time to prepare it, but it was good one. Would recommend it to friends for sure.

    Travel Month: Jun 2022

    Room: Deluxe Room

    Hotel Palazzo Zafferano has replied on Fri Nov 11 18:33:43 IST 2022

    Dear guest, thank you for your kind review! looking forward for your next visit. Guest service palazzo zafferano

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