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You are booking hotel for more than 30 days
G S Road, Guwahati
1361 Ratings, 655 Reviews
Last 10 Customer Ratings (Latest First)
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Terrible
Two of the rooms allotted were damn smelly 209 and 210 of the old building...needs complete overhaul of the room..The foul smells were inbearable. Also the room service seemed very slow and irresponsive this time. Also the sounds of the bar and DJ were too disturb. Was torturing whole night. Felt as the primary purposed of the hotel were made for in-house Bars & DJs and the one like us staying in rooms are secondary. Our comfort is comprised with all unbearable sounds and security issues due to DJ visitors. The parking of the hotel were also captured by all DJ visitors, and we who are staying in hotel had to face parking issues. The DJs need to shifted or the AC o Dario’s system in hotel has to be closed to give way to DJ and Bar.
Room: Elite Room
Hotel Palacio has replied on Mon Oct 06 13:02:29 IST 2025
Thank you for sharing your detailed feedback regarding your recent stay at Hotel Palacio. We sincerely regret the inconveniences you experienced, especially regarding the room conditions, noise disturbances, and parking challenges. Please accept our sincere apologies for falling short of your expectations. We take your concerns very seriously. The issues you highlighted about rooms 209 and 210 have been noted, and we will conduct a thorough inspection to ensure immediate corrective measures. Additionally, we are reviewing our room service processes to improve response times, as well as evaluating noise management strategies from our bar and DJ areas to ensure the comfort of our in-house guests. Your feedback regarding parking and security is also being addressed to ensure a more seamless experience for all our guests. We truly value your insights, as they help us enhance our services and guest experience. We hope to have the opportunity to welcome you back in the future and provide a stay that fully meets the high standards we strive to deliver. Please feel free to reach out to me directly at [contact info] should you wish to discuss this further.
Excellent Stay
awesome stay with great food and great ambience Nd staffs are very welcoming
Room: Elite Room
Hotel Palacio has replied on Mon Oct 06 13:03:08 IST 2025
Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the food, ambiance, and hospitality of our team. Your kind words truly motivate us to keep delivering memorable experiences to all our guests. We look forward to welcoming you back to Hotel Palacio soon!
Good Stay
No thank u
Room: Elite Room
Hotel Palacio has replied on Mon Sep 29 13:23:19 IST 2025
Thank you so much for your wonderful rating! We’re thrilled to hear that you had a fantastic experience at Hotel Palacio. We look forward to welcoming you back soon!
Good Stay
Good hospitality, nice food, well behaviour of all stuff
Room: Elite Room
Hotel Palacio has replied on Wed Sep 24 11:31:18 IST 2025
Thank you for your kind words! We’re delighted to know you enjoyed our hospitality, food, and the service of our team. Your appreciation motivates us to keep delivering the best experience always. Looking forward to welcoming you again at Hotel Palacio!
excellent!!
Room was clean with proper amenities. Breakfast was great. At Nyx lounge the food was a little late given the amount of people who were there but overall environment was good.
Room: Elite Room
Hotel Palacio has replied on Mon Sep 22 13:12:27 IST 2025
Dear Guest, Thank you for sharing your experience with us. We’re delighted to know you enjoyed the clean rooms, amenities, and breakfast. We also appreciate your understanding regarding the food service delay at NYX Lounge during peak hours, and we’ll certainly work on improving this. We’re glad you enjoyed the overall environment and look forward to hosting you again soon.
Excellent Stay
A nice hotel in khanapar in Guwahati nearby with all amenities including bar cafeteria.
Room: Elite Room
Hotel Palacio has replied on Wed Sep 24 11:31:47 IST 2025
Thank you for sharing your feedback! We’re glad you appreciated our location, amenities, and facilities. It’s always a pleasure to host you at Hotel Palacio, and we look forward to welcoming you back soon.
Poor Stay
Mosquitoes in room. GM, Hotel was not having any interest to come, when i have requested reception to call him for multiple issue with dinner at their restaurant. And hotel structure is very uncomfortable for the stay.
Room: Elite Room
Hotel Palacio has replied on Mon Sep 22 13:15:50 IST 2025
Dear Guest, We’re truly sorry to hear about your unpleasant experience. Please accept our sincere apologies for the inconvenience caused due to mosquitoes, dinner service, and for not receiving the level of attention you rightfully expected from our team. Your feedback has been shared with the management for immediate action, as guest comfort and satisfaction remain our top priority. We deeply regret falling short this time and hope you will allow us another opportunity to restore your trust in Hotel Palacio.
Excellent Stay
This property is good . Food and service is excellent. Staffs are polite and location wise good . Rooms are clean . All facilitates are excellent.
Room: Elite Room
Hotel Palacio has replied on Mon Sep 22 13:14:11 IST 2025
Dear Guest, Thank you for your generous feedback! We’re delighted to know you enjoyed the food, service, cleanliness, facilities, and our convenient location. Your kind words about our polite staff mean a lot to us. We look forward to welcoming you back for another wonderful stay at Hotel Palacio.
Good Stay
feel good while staying.....very good place as location was very good........
Room: Fresca Room
Hotel Palacio has replied on Fri Sep 12 12:11:16 IST 2025
Thank you for your kind words! We’re delighted to know you felt good during your stay and enjoyed our convenient location. We look forward to welcoming you back to Hotel Palacio soon.
Hotel Feedback
Nice hotel and food here is amazing. The room is spacious and nicely maintained.
Room: Elegant Room
Hotel Palacio has replied on Thu Sep 11 11:38:11 IST 2025
Thank you for your kind words and for choosing Hotel Palacio. We are delighted to know that you enjoyed our food and found the rooms spacious and well maintained. Your appreciation motivates us to continue delivering the best hospitality experience. We look forward to welcoming you again soon.
Palacio
Nice place to stay, wonderful restaurant. friendly staff and very helpful
Room: Elite Room
Hotel Palacio has replied on Thu Sep 11 11:38:33 IST 2025
Thank you for sharing your experience with us. We are pleased to know you enjoyed your stay, appreciated our restaurant, and found our staff friendly and helpful. Your kind words encourage us to continue providing exceptional hospitality. We look forward to welcoming you back to Hotel Palacio soon.
n
Had great stay at this hotel. Wonderful staffs and good service Thank you
Room: Elite Room
Hotel Palacio has replied on Tue Sep 09 12:01:02 IST 2025
Thank you for your kind words! We’re delighted to hear you had a great stay and appreciated our staff and service. We look forward to welcoming you back soon at Hotel Palacio.
Good Stay
Stay was Good. Staffs were welcoming and helpful. Rooms were clean. Mini bar was welcoming and full with all required items
Room: Elite Room
Hotel Palacio has replied on Tue Sep 09 12:01:57 IST 2025
Thank you for your wonderful feedback! We’re delighted to know you enjoyed your stay, found our staff welcoming, rooms clean, and minibar well-stocked. We can’t wait to host you again at Hotel Palacio!
Excellent Stay
It was a nice stay
Room: Elite Room
Hotel Palacio has replied on Wed Sep 03 11:39:08 IST 2025
Thank you for your kind words. We are delighted to hear you had a pleasant stay at Hotel Palacio and look forward to welcoming you again soon.
Poor Stay
1
Room: Elite Room
Hotel Palacio has replied on Wed Sep 03 11:39:29 IST 2025
Thank you so much for your wonderful rating! We’re thrilled to hear that you had a fantastic experience at Hotel Palacio. We look forward to welcoming you back soon!
Excellent Stay
Excellent service Clean room Fast service Best food quality
Room: Elite Room
Hotel Palacio has replied on Wed Sep 03 11:39:58 IST 2025
Thank you for sharing your feedback. We are thrilled to know you enjoyed our service, clean rooms, prompt service, and food quality. We look forward to welcoming you back to Hotel Palacio soon!
Good Stay
Morning disturbance from the Reception was the worst impression. However the room service, amenities and Restaurant services are good.
Room: Elite Room
Hotel Palacio has replied on Wed Sep 03 11:40:51 IST 2025
Thank you for your feedback. We sincerely apologize for the disturbance you experienced in the morning. We are glad to know that you enjoyed our room service, amenities, and restaurant. Your comments will help us improve, and we hope to have the opportunity to provide you with a flawless stay next time.
Good Stay
location, services are all good ,buffet needs more option,
Room: Elite Room
Hotel Palacio has replied on Wed Sep 03 11:42:13 IST 2025
Thank you for your feedback. We are glad you enjoyed our location and services. We also appreciate your suggestion regarding the buffet and will work on providing more variety for our guests. We look forward to welcoming you again at Hotel Palacio.
Good Stay
awesome stay in hotel Pallacio ,good welcome , nice staff, excellent food, but little bit costly.but overall exce awesome stay in hotel Pallacio ,good welcome , nice staff, excellent food, but little bit costly.but overall excellent
Room: Elite Room
Hotel Palacio has replied on Wed Sep 03 11:42:37 IST 2025
Thank you for your wonderful feedback. We are delighted to hear you enjoyed our warm welcome, friendly staff, and excellent food. We appreciate your note on pricing and hope to continue providing you with memorable stays at Hotel Palacio. We look forward to welcoming you again soon!
not worth stay and no value for money , over rated . no option food
Not worth , poor cleanliness, AC noisy in room , gym no AC working, very small room , food was not good
Room: Elite Room
Hotel Palacio has replied on Wed Sep 03 11:43:21 IST 2025
We sincerely apologize for the inconveniences you experienced during your stay. Your feedback regarding cleanliness, room conditions, gym facilities, and food is taken very seriously, and we will work on improving these areas. We hope to have the opportunity to provide you with a much better experience in the future.
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