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G S Road, Guwahati
927 Ratings, 451 Reviews
Last 10 Customer Ratings (Latest First)
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nice...
this was our first stay there... location : is interesting as easy access from highway side and minutes away from gs road food : loved the preparations for lunch and dinner even the cafe there was a delight BUT the morning breakfast was a disappointment they need to improve the menu for the same... swimming pool is gd sized and maintained well and so is the rest of the resort.. a gd family escape or party place
Room: Premier Rooms
Average Stay
The property was nice and peaceful but the staff weren't so cordial and welcoming. The food was good, but it takes so long to get your order.
Room: Premier Rooms
Good Stay
Stay was good and the ambience was also good .The property is huge where you can stroll around after dinner. Food and other services was also good.
Room: Premier Rooms
SK Lal
Low in service quality. Food bad. Breakfast was horrible. Door lock was not working and they were opening my room using master key
Room: The Luxury Room - Ejar
stay and breakfast review
Good stay, rooms are getting renovated, I had to upgrade my room got renovated room but poor breakfast
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Fri Oct 17 17:53:47 IST 2025
Dear Reshav Sarawgi, Namaste! Thank you for your feedback! We are glad to hear you had a Good stay and were able to enjoy one of our newly renovated rooms! We appreciate your understanding as we work through the renovation process to enhance our guest experience. We shall review our breakfast offerings and ensure this is improved. We hope to welcome you back soon so you can enjoy a fully renovated hotel and a much better breakfast experience. Best Regards, Management - The Greenwood Resort, Guwahati
Average Stay
Food and location is very good. Only thing is that staffs should be trained to be more polite with the guests
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Fri Oct 17 17:50:12 IST 2025
Dear Mr. Hasan, Namaste! Thank you for your review. We are delighted to hear that you enjoyed the food and the location! However, we sincerely apologize if you found our staff to be anything less than perfectly polite. Providing warm and respectful service is a top priority, and we regret that we fell short during your visit. We hope to welcome you back soon to experience the improved hospitality we strive for. Best Regards, Management - The Greenwood Resort, Guwahati
Terrible Stay
The room I got was different from the one I had booked,(kopou)which didn’t match the photo....the service is extremely poor, it takes them half an hour just to deliver a simple order... I didn’t find a slipper in the room it took them 45minutes to provide one after requested....I’ve never encountered such a disappointing experience in my life....,
Room: The Luxury Room - Kopou
The Greenwood Resort, Guwahati has replied on Fri Oct 17 17:48:23 IST 2025
Dear Ms. Mahanta, Namaste! Thank you for your feedback. We are profoundly sorry for the poor experience. We shall be investigating the issue and look into resolving the same immediately. Please note these incident does not represent our standards of services. Hope you give us another chance to serve you. Best Regards, Management - The Greenwood Resort, Guwahati
Average Stay
Good atmosphere and highly recommended but they didn't care about special request via make my trip..
Room: The Luxury Room - Kohua
The Greenwood Resort, Guwahati has replied on Sat Oct 11 15:32:00 IST 2025
Dear Mr. Borah, Namaste! Thank you for your review! We are so pleased to hear that you enjoyed the good atmosphere and that you highly recommend our property. That truly means a lot to us! However, we sincerely apologise that your special request made through MakeMyTrip was not properly managed or addressed. It is our absolute priority to honour guest requests whenever possible, and we regret that we fell short in this instance. We value your feedback and hope that you will give us another opportunity to provide you with the exceptional experience you deserve, with all your preferences taken care of next time. Best Regards, Management - The Greenwood Resort, Guwahati
Excellent Stay
Great place for a break. 👍🏼 Good food and recreation. Location ideal...just outside the busy city life
Room: The Luxury Room - Ejar
The Greenwood Resort, Guwahati
Dear Mr. Sangma, Namaste! That's fantastic! Thank you for your wonderful review. We are so happy to hear that you found our place great for a break! We are delighted that you enjoyed the good food and recreation, and especially that you found our location ideal—just far enough to escape the busy city life. We hope to welcome you back again the next time you need to relax and recharge! Best Regards, Management - The Greenwood Resort, Guwahati
Good Stay
Great and relaxing stay
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Sat Oct 11 15:27:43 IST 2025
Dear Ms. Thapa, Namaste! Thank you for your kind words! We are so happy to hear that you had a great and relaxing stay with us. That's exactly what we strive for! We look forward to welcoming you back again soon! Best Regards, Management - The Greenwood Resort, Guwahati
Excellent Stay
It was a peaceful luxurious stay far from the maddening crowd. The natural surroundings were icing on the cake. Room service was perfect.An excellent stay.
Room: The Luxury Room - Kohua
The Greenwood Resort, Guwahati has replied on Fri Sep 26 17:37:04 IST 2025
Dear Ena Surrey, Namaste! We are absolutely thrilled to hear that you experienced a peaceful and luxurious stay with us, and that it felt like a true escape far from the maddening crowd. We agree that the natural surroundings are the perfect icing on the cake! We shall surely share your compliments with our team regarding the perfect room service. It sounds like you had an excellent stay, and we can't wait to welcome you back again for another relaxing getaway! Best Regards, Management - The Greenwood Resort, Guwahati
Excellent Stay
lt is a beautiful property. Away from the city to enjoy nature. Very calming, clean and well maintained The staff is warm and good food
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Fri Sep 26 17:34:20 IST 2025
Dear Mr Kohli, Namaste! Thank you for taking the time to share your experience. We are so glad you found our property beautiful, and that its location allowed you to enjoy nature in such a calming environment. It's our goal to be a peaceful escape, and we are happy to hear we achieved that for you! Your compliments about the property being clean and well-maintained are much appreciated, and we shall surely pass along your kind words about our warm staff and good food. We look forward to welcoming you back to your peaceful retreat soon! Best Regards, Management - The Greenwood Resort, Guwahati
Stay worth the $$
The stay was comfortable. Perfect holiday destination vibes with great food and ambience. The improvement suggested could be better upkeep of the AC of the room, as water was continuously dropping down .
Room: The Luxury Room - Kohua
The Greenwood Resort, Guwahati has replied on Wed Sep 17 17:32:51 IST 2025
Dear Mr. Singh, Namaste! Thank you so much for your wonderful review! We are thrilled to hear that you had a comfortable stay and enjoyed the holiday destination vibes, great food, and ambiance. We sincerely apologize for the issue you experienced with the air conditioner dripping water. Your feedback is incredibly valuable, and we appreciate you bringing this to our attention. We hope to have the pleasure of welcoming you back for another perfect getaway soon. Best Regards, Management - The Greenwood Resort, Guwahati
Excellent Stay
The property is very well situated below a hill with good green coverage. Food is good. Hospitality is also excellent. Wonderful experience
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Wed Sep 17 17:34:21 IST 2025
Dear Mr. Shyam, Namaste! Thank you for the fantastic review! We are so glad you enjoyed the beautiful location and green surroundings of our property. It's wonderful to hear that you had a great experience with our food and hospitality. We appreciate your kind words and look forward to welcoming you back again soon! Best Regards, Management - The Greenwood Resort, Guwahati
Good Stay
Property and rest was good but rooms need a bit of renovation
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Wed Aug 20 12:47:07 IST 2025
Dear Mr. Saikia, Namaste! Thank you for taking the time and sharing your valuable feedback on your recent experience. We are delighted to know that you liked our property. Your feedback on rooms are well noted and we shall look into the same. Hope to welcoming you back again soon. Best Regards, Management - The Greenwood Resort, Guwahati
unprofessional Staff
they didn't give me room which i booked because that room i booked it was not ready till 3.30 PM so i have to adjust and very unprofessional Staff every time They are asking which is ur room number which is ur room number when you use pool and having breakfast one this is ok but Evey staff asking again and again whats wrong with this resor they didn't give me room which i booked because that room i booked it was not ready till 3.30 PM so i have to adjust and very unprofessional Staff every time They are asking which is ur room number which is ur room number when you use pool and having breakfast one this is ok but Evey staff asking again and again whats wrong with this resort
Room: The Luxury Room - Ejar
The Greenwood Resort, Guwahati has replied on Thu Aug 21 15:19:29 IST 2025
Dear Mr. Shravan, Namaste! We are surprised to see your negative feedback on your recent stay. However, we shall thouroughly investigate the issue and ensure such incident won't be repeated. We apologize for the inconvenience and the confusion caused due to change in room. Hope you treat this incident in isolation as such incidents do not represent our standards of service. Hope you visit us back again. Best Regards, Management - The Greenwood Resort, Guwahati
great mini vacaay!
Really hospitable hosts, good staff. Loved the ambience as well. The food was decent, but what i loved the most is that the staff was very accomodating and helpful
Room: Standard Rooms
The Greenwood Resort, Guwahati has replied on Wed Aug 20 12:36:00 IST 2025
Dear Biprojyoti Paul, Namaste! Thank you for the wonderful review! We are so glad you enjoyed our hospitality, staff, and ambience. We appreciate your feedback on the food and are delighted to hear that our team's accommodating and helpful nature was a highlight of your experience. We look forward to welcoming you back again soon. Best Regards, Management - The Greenwood Resort, Guwahati
Good Stay
the food and service was good... the shower of our room was malfunctioned.. but they handled the same very prompt
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Wed Aug 20 12:34:30 IST 2025
Dear Mr. Gogoi, Namaste! Thank you for the review! We are so glad to hear that you enjoyed the food and service. We apologise for the issue with your shower, but we are happy our team was able to resolve it quickly for you. We hope to see you again soon! Best Regards, Management - The Greenwood Resort, Guwahati
Excellent Stay
3
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Wed Aug 20 12:32:52 IST 2025
Dear Mr. Arvind, Namaste! Thank you for the five-star ratings! We are thrilled to hear you had a great experience. We appreciate you choosing to stay with us and hope to welcome you back again soon! Best Regards, Management - The Greenwood Resort, Guwahati
Average Stay
All are good but Our dinner order Rice have forgot the delivery. We have order 2 Rice but only 1 delivered mistakenly. Later I have called and reminde Restuarnat and finally given
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Wed Jul 30 16:53:31 IST 2025
Dear Mr. Talukdar, Namaste! We are glad to hear that overall, you had a good experience with us! However, we sincerely apologise for the mix-up with your dinner order and forgetting one of your rice portions. That's not the smooth service we aim for, and we regret the inconvenience and delay it caused. We appreciate you calling to remind us, and we're glad we were able to correct the mistake and get the second rice to you. We'll be sure to review our order delivery process to prevent similar oversights in the future. We hope to serve you again soon! Best Regards, Management - Greenwood Resort
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