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G S Road, Guwahati
904 Ratings, 441 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Greenwood Resort is a stunning escape surrounded by lush greenery and peaceful hills, perfect for relaxation. Guests rave about the spacious and clean rooms, with many amenities including a beautiful swimming pool and multiple dining options that serve delicious food. The staff is known for their courteous service, always eager to assist. While the breakfast could use some improvement, the overall experience is delightful for family vacations or romantic getaways. A true gem just outside the city buzz!
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Excellent Stay
It was a peaceful luxurious stay far from the maddening crowd. The natural surroundings were icing on the cake. Room service was perfect.An excellent stay.
Room: The Luxury Room - Kohua
The Greenwood Resort, Guwahati has replied on Fri Sep 26 17:37:04 IST 2025
Dear Ena Surrey, Namaste! We are absolutely thrilled to hear that you experienced a peaceful and luxurious stay with us, and that it felt like a true escape far from the maddening crowd. We agree that the natural surroundings are the perfect icing on the cake! We shall surely share your compliments with our team regarding the perfect room service. It sounds like you had an excellent stay, and we can't wait to welcome you back again for another relaxing getaway! Best Regards, Management - The Greenwood Resort, Guwahati
Excellent Stay
lt is a beautiful property. Away from the city to enjoy nature. Very calming, clean and well maintained The staff is warm and good food
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Fri Sep 26 17:34:20 IST 2025
Dear Mr Kohli, Namaste! Thank you for taking the time to share your experience. We are so glad you found our property beautiful, and that its location allowed you to enjoy nature in such a calming environment. It's our goal to be a peaceful escape, and we are happy to hear we achieved that for you! Your compliments about the property being clean and well-maintained are much appreciated, and we shall surely pass along your kind words about our warm staff and good food. We look forward to welcoming you back to your peaceful retreat soon! Best Regards, Management - The Greenwood Resort, Guwahati
Stay worth the $$
The stay was comfortable. Perfect holiday destination vibes with great food and ambience. The improvement suggested could be better upkeep of the AC of the room, as water was continuously dropping down .
Room: The Luxury Room - Kohua
The Greenwood Resort, Guwahati has replied on Wed Sep 17 17:32:51 IST 2025
Dear Mr. Singh, Namaste! Thank you so much for your wonderful review! We are thrilled to hear that you had a comfortable stay and enjoyed the holiday destination vibes, great food, and ambiance. We sincerely apologize for the issue you experienced with the air conditioner dripping water. Your feedback is incredibly valuable, and we appreciate you bringing this to our attention. We hope to have the pleasure of welcoming you back for another perfect getaway soon. Best Regards, Management - The Greenwood Resort, Guwahati
Excellent Stay
The property is very well situated below a hill with good green coverage. Food is good. Hospitality is also excellent. Wonderful experience
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Wed Sep 17 17:34:21 IST 2025
Dear Mr. Shyam, Namaste! Thank you for the fantastic review! We are so glad you enjoyed the beautiful location and green surroundings of our property. It's wonderful to hear that you had a great experience with our food and hospitality. We appreciate your kind words and look forward to welcoming you back again soon! Best Regards, Management - The Greenwood Resort, Guwahati
Good Stay
Property and rest was good but rooms need a bit of renovation
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Wed Aug 20 12:47:07 IST 2025
Dear Mr. Saikia, Namaste! Thank you for taking the time and sharing your valuable feedback on your recent experience. We are delighted to know that you liked our property. Your feedback on rooms are well noted and we shall look into the same. Hope to welcoming you back again soon. Best Regards, Management - The Greenwood Resort, Guwahati
unprofessional Staff
they didn't give me room which i booked because that room i booked it was not ready till 3.30 PM so i have to adjust and very unprofessional Staff every time They are asking which is ur room number which is ur room number when you use pool and having breakfast one this is ok but Evey staff asking again and again whats wrong with this resor they didn't give me room which i booked because that room i booked it was not ready till 3.30 PM so i have to adjust and very unprofessional Staff every time They are asking which is ur room number which is ur room number when you use pool and having breakfast one this is ok but Evey staff asking again and again whats wrong with this resort
Room: The Luxury Room - Ejar
The Greenwood Resort, Guwahati has replied on Thu Aug 21 15:19:29 IST 2025
Dear Mr. Shravan, Namaste! We are surprised to see your negative feedback on your recent stay. However, we shall thouroughly investigate the issue and ensure such incident won't be repeated. We apologize for the inconvenience and the confusion caused due to change in room. Hope you treat this incident in isolation as such incidents do not represent our standards of service. Hope you visit us back again. Best Regards, Management - The Greenwood Resort, Guwahati
great mini vacaay!
Really hospitable hosts, good staff. Loved the ambience as well. The food was decent, but what i loved the most is that the staff was very accomodating and helpful
Room: Standard Rooms
The Greenwood Resort, Guwahati has replied on Wed Aug 20 12:36:00 IST 2025
Dear Biprojyoti Paul, Namaste! Thank you for the wonderful review! We are so glad you enjoyed our hospitality, staff, and ambience. We appreciate your feedback on the food and are delighted to hear that our team's accommodating and helpful nature was a highlight of your experience. We look forward to welcoming you back again soon. Best Regards, Management - The Greenwood Resort, Guwahati
Good Stay
the food and service was good... the shower of our room was malfunctioned.. but they handled the same very prompt
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Wed Aug 20 12:34:30 IST 2025
Dear Mr. Gogoi, Namaste! Thank you for the review! We are so glad to hear that you enjoyed the food and service. We apologise for the issue with your shower, but we are happy our team was able to resolve it quickly for you. We hope to see you again soon! Best Regards, Management - The Greenwood Resort, Guwahati
Excellent Stay
3
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Wed Aug 20 12:32:52 IST 2025
Dear Mr. Arvind, Namaste! Thank you for the five-star ratings! We are thrilled to hear you had a great experience. We appreciate you choosing to stay with us and hope to welcome you back again soon! Best Regards, Management - The Greenwood Resort, Guwahati
Average Stay
All are good but Our dinner order Rice have forgot the delivery. We have order 2 Rice but only 1 delivered mistakenly. Later I have called and reminde Restuarnat and finally given
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Wed Jul 30 16:53:31 IST 2025
Dear Mr. Talukdar, Namaste! We are glad to hear that overall, you had a good experience with us! However, we sincerely apologise for the mix-up with your dinner order and forgetting one of your rice portions. That's not the smooth service we aim for, and we regret the inconvenience and delay it caused. We appreciate you calling to remind us, and we're glad we were able to correct the mistake and get the second rice to you. We'll be sure to review our order delivery process to prevent similar oversights in the future. We hope to serve you again soon! Best Regards, Management - Greenwood Resort
Terrible Stay
I found several cockroaches in the room very pathetic condition of the room .Very bad service considering the vibe and other same price analysis in same segment .
Room: Standard Rooms
The Greenwood Resort, Guwahati has replied on Wed Jul 30 16:51:28 IST 2025
Dear Mr. Sharma, Namaste! We are very sorry to hear about the cockroaches in your room and the disappointing condition of your stay. This is not the experience we want for our guests, and we apologise for failing to meet your expectations regarding both cleanliness and service, especially at our price point. We have shared your feedback with our management and housekeeping teams to ensure immediate corrective action is taken. Best Regards, Management - Greenwood Resort
Excellent Stay
Location is great. Food was amazing. The amenities & service was outstanding. Had a pleasant stay. Will definitely come back again & recommend to others as well Location is great. Food was amazing. The amenities & service was outstanding. Had a pleasant stay. Will definitely come back again & recommend to others as well.
Room: The Luxury Room - Ejar
The Greenwood Resort, Guwahati has replied on Tue Jul 29 17:26:12 IST 2025
Dear Mr. Marak, Namaste! Thank you so much for this incredible review! We are thrilled to hear that you found our location great, the food amazing, and our amenities and service outstanding. It sounds like you had a truly pleasant stay, and knowing you'll come back again and recommend us means the world to our team. We can't wait to welcome you back. Best Regards, Management - Greenwood Resort
Average Stay
Excellent
Room: Standard Rooms
The Greenwood Resort, Guwahati has replied on Tue Jul 29 17:23:12 IST 2025
Dear Mr. Dkhar, Namaste! Thank you for your 3-star rating! We appreciate you taking the time to share your feedback. We are always working to improve, and your input helps us do that. We hope to have the opportunity to earn a higher rating from you in the future! Best Regards, Management - Greenwood Resort
Average Stay
We had a decent overall experience, but a few issues really affected our stay. First, the key card provided to us was apparently expired. After stepping out and locking the room, we returned only to find ourselves locked out. We spent over 10 minutes trying to unlock the door with no success. I had to contact the hotel through their website and also call them directly. Thankfully, someone was eventually sent to help, and they opened the door. We were then told the card had expired, which was frustrating and avoidable and also I asked for another card which they said they would give us but they didn’t give any update after that therefore privacy is literally 0 anyone can come and open our door. Second, the food menu could definitely use improvement. It was quite limited adding more variety and especially some snack options would make a big difference. Lastly, while the ambience was nice and the overall environment was enjoyable. That said, with a few improvements in service, key handling, and food options, this place could offer a much better experience.
Room: Premier Rooms
The Greenwood Resort, Guwahati
Dear Ms.ILie, Namaste! We sincerely apologize for the issues you encountered during your recent stay. We understand your frustration regarding the expired key card incident and the inconvenience it caused. This is certainly not the standard of service we aim for, and we regret that we failed to provide you with the replacement card as promised. Your security and privacy are paramount, and we're taking immediate steps to address this lapse. We also appreciate your feedback on our food menu. We are always looking for ways to enhance our dining options and will certainly consider your suggestions for more variety and snack choices. We are glad to hear you enjoyed the ambience and overall environment. We value your insights, and we are committed to making the necessary improvements to ensure a much better experience for our guests in the future. Best Regards, Management - Greenwood Resort
Excellent Stay
It is a good resort with neat and clean and well maintained. Quality of food are good Cafe Bagan also good.
Room: Greenwood Suite
The Greenwood Resort, Guwahati has replied on Wed Jul 16 12:54:04 IST 2025
Dear Ms. Jena, Namaste! We are thrilled to hear you had such a positive experience at our resort! It's fantastic to know you found our property neat, clean, and well-maintained. We also appreciate your kind words about the quality of our food and specifically Cafe Bagan. We look forward to welcoming you back again soon! Best Regards, Management - Greenwood Resort
only internet issu
Everything was good but there was no internet working except internet everything was viry nice...food was very nice
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Sat Jun 14 15:34:18 IST 2025
Dear Guest, Namaste! We are so glad to hear that you had a very nice stay with us and particularly enjoyed our food! We sincerely apologize for the trouble you faced with the internet during your visit. Please know we are addressing this to ensure all our services are up to the mark. We appreciate your understanding and look forward to welcoming you back soon. Best Regards, Management - Greenwood Resort
Excellent Stay
Excellent property and prompt service. Rooms are neat and clean. Property offers a relaxing environment and the enjoyment doubles if you are on a family vacation
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Sat Jun 14 15:35:43 IST 2025
Dear Mr.Garg, Namaste! We are thrilled you found our property excellent with prompt service and neat, clean rooms. It's especially rewarding to know that we offer a relaxing environment and that your family vacation enjoyment doubled here. We can't wait to welcome your family back for another memorable stay! Best Regards, Management - Greenwood Resort
wonderful place
Peace, safe, clean, good service, nice atmosphere, clean water, bedrooms were good, clean bed, just the pool was slight dirty but i believe it is clean in other days
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Thu Jun 19 16:38:01 IST 2025
Dear Mr. Morang, Namaste! We are so happy to read your kind words about your stay! Thank you for highlighting the peace, safety, cleanliness, good service, and nice atmosphere. We are glad you found the water clean and the bedrooms and beds comfortable. We have noted your feedback about the pool and are always working to maintain the highest standards of cleanliness. We appreciate your understanding and hope to see you again soon! Best Regards, Management - Greenwood Resort
Hospitality is not upto the mark
The food service and quality is not upto the mark.. they offer very poor service..the amount they charging is not justified the stay...the location is good..the bar restaurant is also good...but don't make higher expectations for your stay
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Mon Jun 09 12:20:10 IST 2025
Dear Ms. Ispeeta, Namaste! Thank you for taking the time to share your feedback. We are glad to hear you enjoyed our location and the bar restaurant. However, we are very sorry to learn that your experience with our food service and quality and overall value for money did not meet your expectations. This is certainly not the standard we aim for, and we appreciate you bringing these issues to our attention. We hope you might consider staying with us again in the future, giving us another opportunity to provide a more satisfying experience. Best Regards, Management - Greenwood Resort
stay was great, food was ok.
Everything was good except there is no network of JIO , so was not able to do phone calls but Wi-Fi was there.
Room: Premier Rooms
The Greenwood Resort, Guwahati has replied on Fri May 30 18:21:25 IST 2025
Dear Ms. Borah, Namaste! Here's how you can reply to that review: Thank you for your review! We are glad to hear that everything else was good during your stay. We appreciate you bringing the Jio network issue to our attention. While we are happy our Wi-Fi was available to keep you connected, we understand the inconvenience of not being able to make direct phone calls. We'll look into this to see if there are any improvements we can make. We hope to welcome you back again soon! Best Regards, Management - Greenwood Resort
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