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You are booking hotel for more than 30 days
Andheri East, Mumbai | 2.4 km drive to T2 - Chhatrapati Shivaji Airport
766 Ratings, 324 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property is located conveniently close to the airport, making it a good option for short stays. Guests have noted clean rooms and decent food quality, with helpful staff enhancing the experience. However, the approach road is quite narrow and difficult to navigate, causing issues for vehicle access. Additionally, some guests found the staff's behavior inconsistent, with a few highlighting rude interactions and slow service. Overall, a mix of strengths and areas needing improvement.
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worst
Not recommended, stay and food not good even staf is also not proper and no parking available road is very narrow
Room: Deluxe Room- Queen Bed
Excellent Stay
The stay was amazing. The staff were very friendly and helpful. They fixed a leak in the washroom even at 11pm without any complaint. Would highly recommend this hotel.
Room: Deluxe Room- Queen Bed
Excellent Stay
Properties good it's convenient location nearby chakala metro food quality is good facilities they can increase some of things but over all experience was very good.
Room: Premium Room
Hotel Pacific Residency has replied on Fri Aug 22 08:54:32 IST 2025
Dear Valued Guest, Thank you for staying with us. We are glad you enjoyed our convenient location near Chakala metro and the good food quality. Your feedback on increasing facilities is noted, and we strive to continuously enhance our offerings for an even better experience in the future. Warm Regards, Hotel Pacific Residency Team
Good Stay
The place is close to every conveyance location yet it is very quite and residing surrounded by trees and a very old village in center of busiest business area. The food served was good in quality and quality too. Limited Bike and Car parking available 1st come 1st served.
Room: Deluxe Room- Queen Bed
Hotel Pacific Residency has replied on Fri Aug 22 08:54:51 IST 2025
Dear Valued Guest, Thank you for staying with us. We are delighted to hear that you enjoyed our convenient yet tranquil location and the quality of the food served. We appreciate your feedback on parking availability and will continue to strive to improve in all areas for our guests' satisfaction. Warm Regards, Hotel Pacific Residency Team
Good Stay
It was a very good stay, only a few things can be better. Rest value for money
Room: Deluxe Room- Queen Bed
Hotel Pacific Residency has replied on Wed Aug 13 09:16:38 IST 2025
Dear Valued Guest, Thank you for staying with us. We are delighted to hear you had a very good stay with us. Your feedback about areas for improvement is appreciated, and we will strive to make necessary enhancements to ensure even greater value for your next visit. Warm Regards, Aboo's Concord Galaxy Team
Average Stay
The location was not accurate , the room conditions were not as per the images .The size of the rooms were also too small
Room: Premium Room- Twin Bed|Deluxe Room- Queen Bed
Hotel Pacific Residency
Dear Valued Guest, Thank you for staying with us. We apologize for any inconvenience caused by the inaccurate location and room size discrepancies. We appreciate your feedback and will work to improve the accuracy of our online images and descriptions to better match our guests' expectations. Warm Regards, Hotel Pacific Residency Team
Excellent Stay
really excellent stay at this cute hotel. staff is really helpful and it's clean and really well managed really excellent stay at this cute hotel. staff is really helpful and it's clean and really well managed.
Room: Deluxe Room- Queen Bed
Hotel Pacific Residency
Dear Mr . Shyam Thank you for choosing to stay with us — it was a pleasure having you! We hope you had a comfortable and enjoyable experience during your time here. Your presence was truly appreciated, and we hope everything met your expectations. We look forward to welcoming you back in the future! Warm regards, Krishna Sawant Asst Front Office Manager.
overall experience
I had a wonderful stay at Hotel Pacific Residency. The entire experience was smooth, comfortable, and truly satisfying. The staff was warm, professional, and always ready to help with a smile. My room was clean, well-maintained, and had all the necessary amenities. The food was excellent, and the service was prompt. The location is convenient, and the overall atmosphere is calm and welcoming. Highly recommended for anyone looking for a comfortable and hassle-free stay. Definitely coming back again!
Room: Deluxe Room- Queen Bed|Premium Room- Twin Bed
Hotel Pacific Residency
Dear Mr .Ramesh Thank you for choosing to stay with us — it was a pleasure having you! We hope you had a comfortable and enjoyable experience during your time here. Your presence was truly appreciated, and we hope everything met your expectations. We look forward to welcoming you back in the future! Warm regards, Krishna Sawant Asst Front Office Manager.
Good Stay and Cooperative people
Good stay , people are helpful, gentle and cooperative . if u are looking for Budget friendly hotel , this should be the choice.
Room: Deluxe Room- Queen Bed
Hotel Pacific Residency
Dear Mr . Kaustubh Thank you for choosing to stay with us — it was a pleasure having you! We hope you had a comfortable and enjoyable experience during your time here. Your presence was truly appreciated, and we hope everything met your expectations. We look forward to welcoming you back in the future! Warm regards, Krishna Sawant Asst Front Office Manager.
excellent
Room was clean and bright, and also staff was very friendly all things were working good, it is also near to airport.
Room: Deluxe Room- Queen Bed
Hotel Pacific Residency
Dear Mr . Hardik Thank you for choosing to stay with us — it was a pleasure having you! We hope you had a comfortable and enjoyable experience during your time here. Your presence was truly appreciated, and we hope everything met your expectations. We look forward to welcoming you back in the future! Warm regards, Krishna Sawant Asst Front Office Manager.
Average Stay
thanks
Room: Deluxe Room- Queen Bed
Hotel Pacific Residency
Dear Ms.Parab, Thank you for choosing to stay with us — it was a pleasure having you! We hope you had a comfortable and enjoyable experience during your time here. Your presence was truly appreciated, and we hope everything met your expectations. We look forward to welcoming you back in the future! Warm regards, Shambhu Shirsat Director
Okay types. Cant be classified 3 star
The location is not good. Roads are very narrow and inside small gullies where even auto can’t go. Overall its okay kind off a stay and I wouldnt say its a 3 star hotel. I was hearing loud noises outside room till 1 AM.
Room: Deluxe Room- Queen Bed
Hotel Pacific Residency has replied on Tue Jul 22 19:24:53 IST 2025
Dear Guest, Thank you for sharing your feedback. We’re sorry to hear that the location and surrounding roads caused you inconvenience. We understand how important easy accessibility is for our guests. We also apologize for the noise disturbance you experienced late at night. We will look into this matter to ensure a quieter and more comfortable stay for our future guests. Your comments about the overall stay have been noted, and we will work on improving the experience to meet better standards. We truly value your input and hope to have the opportunity to welcome you again with an improved experience. Warm regards, Shambhu Shirsat Director
Excellent Stay
"Great stay! The property's food was delicious, the music they played in Music was very pleasing, and the location was convenient. Facilities were clean and well-maintained. Staff were friendly and helpful. Highly recommend! 😊"
Room: Deluxe Room- Queen Bed
Hotel Pacific Residency
Dear Mr.Ganesh Thank you for choosing to stay with us — it was a pleasure having you! We hope you had a comfortable and enjoyable experience during your time here. Your presence was truly appreciated, and we hope everything met your expectations. We look forward to welcoming you back in the future! Warm regards, Shambhu Shirsat Director
Average Stay
Bad access road, narrow stairs, very small lift, costly food, dirty surroundings, one of my worst stays.
Room: Deluxe Room- Queen Bed
Hotel Pacific Residency has replied on Tue Jul 22 19:29:18 IST 2025
Dear Guest, We’re truly sorry to hear about your disappointing experience. Your concerns about the access road, stairs, lift size, food pricing, and cleanliness around the property are important to us. We understand how these issues affected your stay, and we sincerely apologize for the inconvenience caused. Please be assured that we are reviewing these points with our team to identify where we can improve both the property and the guest experience. Your feedback is valuable in helping us make the necessary changes. We regret that we fell short of your expectations and hope you might give us another chance in the future to provide a better stay. Warm regards, shambhu shirsat Director
Poor Stay
Dear Food was not good
Room: Premium Room
Hotel Pacific Residency has replied on Wed Aug 13 09:51:41 IST 2025
Dear Valued Guest, Thank you for staying with us. We apologize that you found the food to be unsatisfactory during your stay, we will address this issue with our culinary team to ensure better quality in the future. Warm Regards, Hotel Pacific Residency Team
Please improve your service or cleaning
Room was not clean bed sheets was very dirty bathroom was also I can say I was unhappy with your service or quality
Room: Deluxe Room- Queen Bed
Hotel Pacific Residency has replied on Wed Aug 13 09:51:59 IST 2025
Dear Valued Guest, Thank you for staying with us. We apologize for the issues you experienced with the cleanliness of your room. We will ensure that our housekeeping team pays closer attention to detail to meet our guests' expectations in the future. Warm Regards, Hotel Pacific Residency Team
Terrible Stay
It was very miss behaviour from staff and we have leave the hotel within 30 minutes with full paying of amount
Room: Deluxe Room- Queen Bed
Hotel Pacific Residency has replied on Wed Aug 13 09:52:15 IST 2025
Dear Valued Guest, Thank you for staying with us. We are truly sorry to hear about your negative experience with our staff and regret that your stay was cut short. We will investigate the matter further to ensure such behavior is not repeated in the future. Warm Regards, Hotel Pacific Residency Team
Good Stay
Food is good , housekeeping is excellent,location is good but approach is fair . Dinning area is only for 10 no’s too less
Room: Deluxe Room- Queen Bed
Hotel Pacific Residency has replied on Tue May 06 21:34:36 IST 2025
Dear .Guest Greetings from The Hotel Pacific Residency, Mumbai ! Thank you for sparing your valuable time and posting a positive review on GO-MMT. The Team at the hotel and I are delighted to know that you had a wonderful stay with us. Your appreciation is very motivating and will help us strive harder for excellence. We eagerly look forward to your return and hope to be your preferred destination in Mumbai.We look forward to welcoming you back soon to our Hotel. With Warm Regards, Krishna Sawant Front Office Manager.
Terrible Stay
bad hotel with locality and services,not suggest to stay ever in this type of hotel, food quality is also pataric
Room: Deluxe Room- Queen Bed
Hotel Pacific Residency has replied on Wed Aug 13 09:52:50 IST 2025
Dear Valued Guest, Thank you for staying with us. We are sorry to hear that you had a terrible experience during your stay. We will review your feedback to improve our services and ensure a better experience for our guests in the future. Warm Regards, Hotel Pacific Residency Team
Excellent Stay
Excellent stay at hotel, coperative staff, cleaning maintained, easily accessible, food quality good.
Room: Deluxe Room- Queen Bed
Hotel Pacific Residency has replied on Wed Apr 09 19:18:26 IST 2025
Dear .Mr Pawar Greetings from The Hotel Pacific Residency, Mumbai !!! Thank you for sparing your valuable time and posting a positive review on GO-MMT. The Team at the hotel and I are delighted to know that you had a wonderful stay with us. Your appreciation is very motivating and will help us strive harder for excellence. We eagerly look forward to your return and hope to be your preferred destination in Mumbai. We look forward to welcoming you back soon to our Hotel. With Warm Regards Krishna Sawant Front Office Manager
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