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Review Of Hotel Sai Pritam0123401234

Chembur, Mumbai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    286 Ratings, 145 Reviews

    excellent
    31%
    very good
    21%
    average
    18%
    poor
    13%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 1
    • 1
    • 3
    • 4
    • 1
    • 5
    • 4
    • 2

    Rating Categories

    • Location3.5
    • Cleanliness1.9
    • Food2.9
    • Value For Money3.3
    • Facilities3.1
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    Guests appreciate the convenient location and friendly staff at this property. However, many reviews point out issues with cleanliness, maintenance, and inadequate amenities, such as malfunctioning appliances and pest problems. Several guests reported disappointing food quality and limited breakfast options. While some enjoyed their stay, others felt it did not meet their expectations for comfort and hygiene.

    Sort by:

    Positive first
    3.0

    Okayish stay

    sawon b.family

    Location was helpful. Half of the amenities like geyser, commode was not functional. There's issue with the cleanliness so avoid if you're going with patient. Staff and their services were good which helped us to stay there.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Twin Room with Private Bathroom

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    1.0

    Terrible Stay

    rishab.family

    The service is not good, the towel is not good, the bedsheet is torn. The towel is torn, the phone is not reachable.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: EXECUTIVE SUITE

    1.0

    athetic stay

    rajnish k.business

    The property does not have a kitchen. Food is arranged from a roadside stall, and the breakfast options are limited to vada or poha, which are of very poor quality. The rooms and washrooms are unhygienic, with insects crawling on the floor and walls.

    Travel Month: Aug 2025

    Room: EXECUTIVE SUITE

    4.0

    Good Stay

    venkatesh.business

    Stay is very good, we expected 2 beds for 2 members, but we got only one bef for both of the 2 persons, it's only uncomfortable or me

    Travel Month: Aug 2025

    Room: Twin Room with Private Bathroom

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    1.0

    Terrible Stay

    sagar g.

    Water leakage throgh room wall & bathroom.. cockroach inside the almira & bed side..Noticed rat inside the room move around.

    Travel Month: Jul 2025

    Room: EXECUTIVE SUITE

    2.0

    Bad Experience

    chandrarka s.family

    The room was very dirty and small. There were rats in the room. Proper housekeeping and maintenance was very much lacking. Pillow covers and bedsheet were not clean. Water was soaking from the wall tiles in the room. No locking system was there for the cupboard. Not a single chair was there in the room. Other amenities like soap etc. were not provided. Overall, the services and amenities provided were not worth for money and MMT Value stays.

    Travel Month: Jul 2025

    Room: Superior Suite

    5.0

    Great

    kumar a.

    The room was neat and clean with proper service facility. It was worth stay at hotel

    Travel Month: Jun 2025

    Room: SUPERIOR SUITE

    1.0

    worst place, please find another plac

    family

    Refered me to a different hotel 6km away I paid for a twin bed room for good space on the other hotel (Hotel Flora Inn) they had single bed and a hand worth of space from walls. totally trash place this is. this hotel, hotel boston and flora all are in touch and they refer each other.

    Travel Month: Jun 2025

    Room: TWIN ROOM WITH PRIVATE BATHROOM

    1.0

    Terrible Stay

    abhishek m.

    Asked for some more tea asked 40 rs Where in my booking tea and breakfast included They bought breakfast from somewhere and gave to us.... Mentioned breakfast backside of door not available Idli offered but sufficient utensils not available Bed sheet ,towel, blanket covers were ripped I am so much upset

    Travel Month: Jun 2025 (3-Night Stay)

    Room: TRIPLE ROOM with PRIVATE BATHROOM

    2.0

    Poor Stay

    hemant k.

    We got a smaller room not the room we booked. They told that the room we booked is not available and they can only provide us with an extra mattress in a much smaller room.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: TRIPLE ROOM with PRIVATE BATHROOM

    5.0

    Excellent Stay

    prafull g.

    excellent arrangements... wonderful experience... brand new facilities... coordial friendly staff... one suggestion to provide man made tea along with complimentary breakfast. overall excellent experience... worth coming again

    Travel Month: May 2025 (4-Night Stay)

    Room: EXECUTIVE SUITE

    Hotel Sai Pritam

    Thank you for your kind words and valuable suggestion! We’re thrilled you enjoyed your stay and truly appreciate your feedback about the tea—we’ll certainly look into it. Looking forward to welcoming you again soon!

    4.0

    Some how okay to stay

    james r.couple

    Nice place to stay location n all is normal. But i find some cockroaches around the room it will be good if you guys maintain about it.

    Travel Month: May 2025 (3-Night Stay)

    Room: SUPERIOR SUITE

    Hotel Sai Pritam has replied on Fri May 23 23:55:08 IST 2025

    Dear Mr. Roh, Thank you for your feedback and for rating us. We’re pleased to know you found our location convenient. We apologize for the inconvenience caused by pests and appreciate you bringing this to our attention. Our team is actively working on enhanced pest control measures to ensure a more comfortable stay. We hope to welcome you again with a better experience. Warm regards,

    1.0

    Terrible Stay

    ritu r.family with 1 kid

    Sare rooms me cockroach 🪳 ghum rhe the.

    Travel Month: May 2025

    Room: SUPERIOR SUITE|TRIPLE ROOM with PRIVATE BATHROOM

    Hotel Sai Pritam has replied on Fri May 23 23:55:39 IST 2025

    Dear Ms. Rani, We sincerely apologize for the discomfort caused during your stay. Your feedback about the cockroach issue is taken seriously, and we are reinforcing our pest control measures across all rooms. Guest comfort is our priority, and we are committed to improving. We hope to serve you better in the future. Warm regards,

    4.0

    Good Stay

    mahesh.business

    Stay is Good and surroundings should take care. Staff is responding good. Oveall stay is ok for us.

    Travel Month: Apr 2025

    Room: TRIPLE ROOM with PRIVATE BATHROOM

    Hotel Sai Pritam has replied on Fri May 23 23:56:01 IST 2025

    Dear Guest, Thank you for your kind words. We’re glad to know you had a good stay and found our staff responsive. We’ve noted your feedback about the surroundings and will work on improving the overall environment. Your satisfaction is important to us, and we look forward to welcoming you again. Warm regards,

    3.0

    thik thak h vese yah . bathroom me itna acha dhyan nhi de rhe h.

    mahendra k.couple

    acha h . bathroom thik thik h bs. jitna hme btya h mack my trip ne utna kuch sab kuch mila nhi h.

    Travel Month: Mar 2025

    Room: TWIN BED ROOM

    Hotel Sai Pritam has replied on Fri May 23 23:56:56 IST 2025

    Thank you for your feedback. We’re glad to know the bathroom was satisfactory. We apologize if the facilities did not fully meet your expectations as per the details shared on MakeMyTrip. We are continuously working to improve our services and hope to offer you a better experience next time. Warm regards,

    1.0

    Terrible Stay

    solo

    Hotel Review – A Disappointing Stay in Chembur, Mumbai I recently stayed at a so-called "Super Deluxe" room in a hotel in Chembur, Mumbai, for ₹2200 per night. However, my experience was far from deluxe—it was worse than a budget lodge charging ₹600 per night. Major Issues Faced: Terrible Room Condition: The room was poorly maintained, with substandard cleanliness and amenities. No In-House Food Facility: The hotel does not prepare food in-house; instead, they bring it from outside vendors in polybags or wrapped in newspapers. This was highly unprofessional. Unhygienic Serving: Although food was served in steel utensils, I received my morning tea in a disposable cup—far from a "deluxe" experience. Pest Infestation: The worst part of my stay was discovering a mouse in my room. It was seen eating food on the tray and even on the bed, which was absolutely unacceptable. Customer Service Issues: I reported these concerns to MakeMyTrip Customer Care, but the overall experience remained highly disappointing. Final Verdict: This hotel is not worth the price and fails to meet even basic hospitality standards. If you are looking for a comfortable and hygienic stay in Chembur, I strongly advise avoiding this hotel. My experience was extremely bad, and I would never recommend this place to anyone.

    Travel Month: Mar 2025

    Room: SUPERIOR DELUXE ROOM

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    Hotel Sai Pritam has replied on Sat May 24 00:43:25 IST 2025

    Dear Guest, We are truly sorry to hear about the disappointing experience you had during your stay. The issues you raised regarding cleanliness, the food service, and pest control are completely unacceptable, and we sincerely apologize for the inconvenience caused. We take these matters very seriously and will address them with our team to ensure such issues do not occur again. Your feedback is invaluable to us as we continue to improve our facilities and services. We hope you will reconsider and give us another chance to provide you with a more comfortable and enjoyable stay in the future. Warm regards,

    1.0

    Worst few days of my life

    aniket g.family

    The hotel was pathetic,no proper responses from the staff,dirty everywhere,no water,only young boys & girls,loud noises,bad smell everywhere

    Travel Month: Feb 2025 (7-Night Stay)

    Room: SUPERIOR DELUXE ROOM

    Hotel Sai Pritam has replied on Sat May 24 00:43:50 IST 2025

    Dear Guest, We sincerely apologize for the issues you encountered during your stay. Your experience regarding cleanliness, noise, and lack of water is absolutely unacceptable, and we understand how disappointing that must have been. We take your concerns seriously and will address them with our team to ensure better service and facilities in the future. Your feedback is important to us, and we will work hard to make necessary improvements. Warm regards,

    3.0

    Average Stay

    samek.couple

    The staff was good and polite , and the rooms were very clean, but they did not provide a good quality breakfast and if you want to order food from their menu , they provide outside food they don't have their own kitchen, and no nearby restaurants from hotel location

    Travel Month: Feb 2025 (5-Night Stay)

    Room: SUPERIOR DELUXE ROOM

    Hotel Sai Pritam has replied on Sat May 24 00:44:17 IST 2025

    Dear Guest, Thank you for your feedback. We are pleased to hear that you found our staff polite and the rooms clean. We sincerely apologize for the issues you faced with the breakfast quality and the food sourcing. We understand the importance of offering better food options, and we are actively working on improving this aspect of our service. Your input is valuable, and we hope to provide a more satisfying dining experience in the future. Warm regards,

    2.0

    Overpriced, Poor Service, and Low-Quality Experience

    rahul b.solo

    My stay at this hotel was highly disappointing. They charged an additional 800 and initially provided a low-grade room. Only after multiple requests did they change it. For breakfast, I paid an extra 200+, expecting quality food, but they served low-cost items purchased from outside, which were neither worth the price nor satisfactory in taste. The overall service was poor, and I felt overcharged for what was offered. Definitely not a place I would recommend for a comfortable and fair experience.

    Travel Month: Feb 2025

    Room: SUPERIOR DELUXE ROOM

    Hotel Sai Pritam has replied on Sat May 24 00:44:42 IST 2025

    Dear Guest, We are deeply sorry to hear about your disappointing experience at our hotel. The issues you raised regarding the room allocation, food quality, and service are certainly not the standards we aim to provide, and we sincerely apologize for any inconvenience caused. We are addressing these concerns with our team to ensure better service and value for future guests. Your feedback is important to us, and we hope to have the opportunity to improve your experience in the future. Warm regards,

    5.0

    ..

    yuvraj k.couple

    Good .

    Travel Month: Feb 2025

    Room: SUPERIOR DELUXE ROOM

    Hotel Sai Pritam has replied on Sun May 25 00:49:50 IST 2025

    “Thank you so much for your kind words! We're thrilled you enjoyed your stay and hope to welcome you again soon.”

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