Review Of BENTLEYS HOTEL

pleasant and spacious ambience the heart of the city with good facilties in the room Mr Bhaskaran the attendant at reception was well mannered along with his colleagues and very polite in behaviour.

Location not traceable - amenities 😖-services poor . Overall rating 3/10- towel quality bad- ambience very poor. No value for money at all

Excellent property with beautiful view and location around .staff also very nice and supporting ..love to stay here always

The interiors are vintage and beautiful, the room is quite spacious. But the service is extremely poor. Its not exactly a hotel, it’s just an old 4 storey building converted into a hotel (with only 2 floors as the hotel and the other two floors are residential). There is no proper room service, the staff is decent but they’re old school/ unprofessional. I had to ask them to provide the basics like toothpaste, toilet roll, napkin,etc. which should’ve been in place already. When asked to provide water, they asked me to access their kitchen and fill it up myself. Again, they aren’t exactly rude, they just lack the modern hospitality etiquettes which is a huge con. The experience felt more like a lodge/hostel where it’s mostly self service. It is not at all a hotel. The pros are that the area ia very beautiful, very quite, peaceful, filled with trees all around. And the rooms are huge.Its just a vintage mansion with poor service. Not at all worth the price!

3

Stay was good without any issues. Ambiance is also good with nice garden view. Good thing is it’s in the heart of city

the only thing good was the room size and the location is fine. rest all is repulsive. breakfast is virtually an alm. there's no reception area. no packaged drinking water. poor cleanliness of floor and blankets. pathetic room service. only if you are desperate, book a room here.

I booked two large rooms as per requirement but was given one big room and one small room . Though I mentioned clearly Four Adults and Two 15 year old kids.

Please avoid ..if u are super adjustable then only go for it ..smelly rooms ..torn bedsheets ...dusty floor ...and more

A safe and average place to stay. Good hospitality but the rooms are not that maintained. The bed sheets were slightly stained and also had holes. The quality was not that good. The option for breakfast was limited.

It’s a vintage feel hotel . Simple and old asthetics . Staff may not be cordial. Peaceful place though

Food- Good Location- Excellent Facilities- Good. Highly recommended.

It was awesome, clean rooms, amazing views and peaceful area. Rooms are spacious and its a heritage building

Hotel was in a quiet neighborhood. But the property needs renovation. Bathroom air freshner smell was creeping into the room , as the door can't be closed fully.

5 minutes walking distance from Hotel Taj Palace & Gateway of India. Great hospitality. Highly recommened.

Good stay helpful staff, shifted my luggage when i was not available properly, provided all the requested things

It was a pleasant stay with humble staff.

It's an excellent property

My stay was very nice, the location was great, the room was very cozy, and the whole staff was very sweet

Lovely heratige building in a central position. Staff very helpful. Clean room and bedding. Toilet paper and soap and towel provided. So good l am returning in march.