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Grant Road, Mumbai | 2.5 km drive to Mumbai Chowpatty Beach
558 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the cleanliness of the rooms and the friendliness of the staff. The location is convenient for exploring central Mumbai, making it easily accessible. However, frequent complaints mention poor food quality, especially breakfast options, and insufficient room ventilation. The property tends to be noisy due to traffic, and some found the surrounding area less desirable.
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Poor Stay
The room stinks wil smell, the Chair n sofa had a lot of Dust over it.. the Food is Terrible. Not a Good place to Stay
Room: Superior Room
Excellent Stay
Absolutely loved my stay! The staff was friendly, the rooms were spotless, and the location was perfect. Great amenities and delicious breakfast. Will definitely return—highly recommend this hotel to anyone!
Room: Superior Room
Hotel Orient Regency has replied on Tue Sep 16 21:40:27 IST 2025
Greetings from Hotel Orient Regency! Dear Guest , we appreciate your positive feedback and are glad to hear that you found our hotel good. We look forward to hosting you again in the future!
Good Stay
Location of the hotel is very good it is in the middle of known area... goregaon chaupati is very near by walking it takes 15-20 min... for breakfast options are limited... items I found little oily... other than this the service was good clean room everything is was just fine...clean n tidy room
Room: Superior Room
Hotel Orient Regency has replied on Wed Sep 10 21:16:33 IST 2025
Greetings from Hotel Orient Regency! Dear Guest , we appreciate your positive feedback and are glad to hear that you found our hotel good. We look forward to hosting you again in the future!
Terrible Stay
no sense of humanity. only concerned about policy. even if a customer dies, only policy should be followed. pathetic
Room: Superior Room
Hotel Orient Regency has replied on Fri Sep 05 19:35:26 IST 2025
Greetings from Hotel orient regency! Dear guest , we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services.
Excellent Stay
Good food,nice location,clean & hygienic roomđź‘Ť
Room: Superior Room
Hotel Orient Regency has replied on Tue Jul 15 16:01:02 IST 2025
Dear Guest, Thank you for your kind words! We're delighted you enjoyed the food, appreciated our location, and found our rooms clean and hygienic. We look forward to welcoming you back! Regards, Ashlesha.
Average Stay
The room and bathroom were clean and satisfactory, meeting basic expectations. However, the food was average and could be improved in terms of variety and taste.
Room: Superior Room
Hotel Orient Regency has replied on Wed Jun 25 19:45:31 IST 2025
Greetings from Hotel Orient Regency! Dear Guest , we appreciate your positive feedback and are glad to hear that you found our hotel good. We look forward to hosting you again in the future!
Terrible Stay
The rooms shown in pics are different from what the hotel rooms really are. I checkout immediately after getting inside the hotel. Wasted money on this hotel. Please delist this hotel.
Room: Premium Room
Hotel Orient Regency has replied on Wed Jun 18 20:48:42 IST 2025
Greetings from Hotel Orient Regency! Dear Shabnam , we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services.
Average Stay
Rooms are not ventilated. there is no window at all. how can someone sit in room for a day??? we have booked superior room but it's not upto mark.
Room: Superior Room
Hotel Orient Regency has replied on Sat May 10 13:13:18 IST 2025
Greetings from Hotel Orient Regency! Dear Shabnam , we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services.
Poor Stay
Please book this hotel only if you have no other options. The front office staff is rude and indifferent to guests. There was ongoing renovation work, and the front office was covered in dust. Upon arrival, I had to wait 15–20 minutes as no one was at the reception. The room was good, but due to the renovation and pest control, there was a strong smell, making it impossible to sleep the entire night. The complimentary breakfast was a joke, with very limited options and serious hygiene issues. I also ordered mutton biryani but was served lamb biryani instead. I strongly recommend avoiding this hotel.
Room: Superior Room
Hotel Orient Regency has replied on Thu Apr 03 19:52:21 IST 2025
Greetings from Hotel Orient Regency! Dear Subhasish , we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services.
Excellent Stay
such wonderful experience,nice location, helpful staff,and food was nice,rooms were very neat and clean.
Room: Premium Room
Hotel Orient Regency has replied on Wed Mar 12 09:51:25 IST 2025
Greetings from Hotel Orient Regency! Dear Rajubhai , we appreciate your positive feedback and are glad to hear that you found our hotel good. We look forward to hosting you again in the future!
Not good as pictures
i didn't like the place as its not as per the pictures andnot felt good as room size is also too small. not recommended to anyone going by pics.
Room: Deluxe Room.
Hotel Orient Regency has replied on Wed Mar 05 14:51:02 IST 2025
Greetings from Hotel Orient Regency! Dear Meet Hariya, we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services.
Excellent Stay
hotel was very well maintained. its right on main road. Easy access. Washrooms were very clean. We had a wonderful stay
Room: Premium Room
Hotel Orient Regency has replied on Mon Mar 03 15:12:16 IST 2025
Greetings from Hotel Orient Regency! Dear Guest, we are delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team. We look forward to welcoming you again!
Someone scratched my vehicle irresponsible hotel
groupNo parking for car i parked my car as per wachmens instructions in the morning i saw my whole car had scratches and i complained them they said area is like this only we cant do anything worst experience
Room: Premium Room
Hotel Orient Regency has replied on Wed Feb 19 14:00:40 IST 2025
Greetings Hotel Orient Regency, Dear Niket Ghotekar, We are truly sorry to hear that your vehicle was damaged while parked near our hotel, despite following the watchman's instructions, and we're equally disappointed that our team's response to your concern was unsatisfactory, leaving you with a worst experience.
Terrible Stay
Room is not clean unless i switch on some green button. I have never seen this in any hotel. I came back by 6 pm and my room was dirty. Their reply is i did not ask to clean. Secondly i ask in restaurant whether they use separate vessels for veg and non-veg food the reply i got was "sir, if you want pure veg food, please go to pure veg restaurant"
Room: Deluxe Room.
Hotel Orient Regency has replied on Sun Mar 09 13:50:22 IST 2025
Greetings from Hotel Orient Regency! Dear Anil , we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services.
worst experience ever in mmt
couplelocation is terrible. left the hotel without check in. photographs ofocation is incorrectly mentioned
Room: Premium Room
Hotel Orient Regency has replied on Tue Mar 04 14:53:24 IST 2025
Greetings from Hotel Orient Regency! Dear Pankaj Gupta, we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services.
Terrible Stay
Staff behavior so rude bad food served no safety even peon not pick our luggage. Sorry i have no image
Room: Deluxe Room.
Hotel Orient Regency has replied on Tue Mar 04 14:53:57 IST 2025
Greetings from Hotel Orient Regency! Dear AYUSHI , we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services.
Terrible Stay
The staff was not good. The images shown on the internet are not correct. There is no cleanliness.
Room: Superior Room
Hotel Orient Regency has replied on Sat Feb 15 22:14:28 IST 2025
Greetings from Hotel Orient Regency! Dear Rishav Sinha, We are deeply disappointed to hear that your stay with us was not up to your expectations, particularly with regards to the staff service, accuracy of online images, and cleanliness standards, which are fundamental aspects of our hospitality promise, and we sincerely apologize for falling short in these areas
Average Stay
Hotel was avg but the locality is pathetic and the food menu was below average especially the breakfast was really bad. As per price the quality is really bad. That's the reason i did early checkout
Room: Deluxe Room.
Hotel Orient Regency has replied on Sat Feb 01 21:37:53 IST 2025
Greetings from Hotel Orient Regency! Dear Sumit Srivastava, we appreciate your feedback and regret that certain aspects of your stay did not meet expectations. Your comments regarding the locality and food quality have been noted, and we will work on improvements. We hope to have the opportunity to serve you better in the future.
Average Stay
room was good…food was terrible…area was not very nice..overall average
Room: Superior Room
Hotel Orient Regency has replied on Sat Feb 08 13:20:12 IST 2025
Greetings from Hotel Orient Regency! Dear Siddharth Murthy, thank you for sharing your feedback. We appreciate your stay with us and will strive to enhance our services for a better experience in the future.
Terrible Stay
Third class hotel and locality charged extra amount for early check in didnt even provided bill for the same when asked for bill denied for early check in not at all recommended
Room: Premium Room
Hotel Orient Regency has replied on Thu Jan 23 13:19:37 IST 2025
Greetings from Hotel Orient Regency! Dear Dhruvang Shah, we deeply regret to hear about your disappointing experience. Your feedback is crucial, and we will take immediate steps to address the concerns to enhance our services.
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