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Review Of Elphinstone Hotel

South Mumbai, Mumbai | 2.7 km drive to Bombay Hospital & Medical Research Centre

    User Rating & Reviews

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    4.0
    Very Good

    1032 Ratings, 629 Reviews

    excellent
    41%
    very good
    33%
    average
    16%
    poor
    4%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 4
    • 5
    • 5
    • 4
    • 4
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness4.4
    • Room3.9
    • Value For Money3.9
    • Food3.5
    • Security4.0
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    Reviews Summary

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    This property impresses guests with its exceptional staff who are always polite and helpful, making them feel at home. Cleanliness is a strong point, and guests appreciate the budget-friendly rates and convenient location close to major attractions in South Mumbai. Although room sizes can be small, the efficient design and good breakfast options are well-received. Overall, a cozy spot with great service.

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    Positive first
    5.0

    Excellent Stay

    ashish t.business

    Staff behaviour is very good, great good and very clean. Its quite well connected to south mumbai

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe Twin or Double Room

    5.0

    Excellent Stay

    mohammad a.

    The hotel was located in a perfect tourist place. Rooms were neat and clean. Reception guys were polite. Breakfast was also good as they gave lot of options

    Travel Month: Sep 2025

    Room: Deluxe Twin or Double Room

    4.0

    Great sta

    da i.group

    The rooms are a little small but efficient. The staff is amazing and very helpful, and breakfast was top notch. Location is close to most of the good tourist spots, cafes and train station.

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Superior Twin Room

    4.0

    Great stay at Elphinstone.

    sangeeta y.family

    Cosy clean hotel at a nice location. Humble staff. Value for money. Will stay again.

    Travel Month: Jul 2025

    Room: Superior Twin Room

    5.0

    Excellent Stay

    ashraya m.solo

    The hotel was really good - we had a comfortable stay. Food was decent and the staff was kind and helpful. Would visit again. Connectivity is good since the local station is walkable.

    Travel Month: Aug 2025 (8-Night Stay)

    Room: Deluxe Twin or Double Room

    5.0

    Excellent Stay

    harika n.family

    Excellent service, comfortable rooms, and a convenient location and was impressed by the efficient check-in/check-out process of the hotel. They allowed us to check in early, at about 10 am. Their customer service is also commendable.

    Travel Month: Aug 2025

    Room: Deluxe Twin or Double Room

    5.0

    Excellent Stay

    shivalingayya s.business

    Very Nice Hotel. It’s clean very Beautiful. Good Service. Good Staff. All are good

    Travel Month: Aug 2025

    Room: Superior Twin Room

    5.0

    Excellent Stay

    samir b.business

    Very nice hotel, service Top class. Having a very good bunch in the morning

    Travel Month: Aug 2025

    Room: Deluxe Twin or Double Room

    5.0

    Budget Friendly Hotel

    shaffy.family

    The hotel has an amazing deluxe room. Their complimentary food is tasty and the staff is alo sweet and amazing. Their rooms are clean. Only their standard room is too small for couples and basically toiletries are missing.

    Travel Month: Aug 2025

    Room: Superior Twin Room|Deluxe Twin or Double Room

    Elphinstone Hotel has replied on Thu Aug 21 18:13:03 IST 2025

    Hello, Greetings from Hotel Elphinstone !!! Thank you for your kind words ! We're thrilled to hear you enjoyed your stay @ appreciated our hotel & service. We look forward to welcoming you back soon.

    3.0

    good service , good location but small room

    rishabha d.family

    Staffs were helpful and service was good.But room size was very small at this price.I would suggest look for other options as well.

    Travel Month: Aug 2025

    Room: Superior Twin Room

    5.0

    Fall in love with Elphiston hotel

    dr a.solo

    The heritage property is very nostalgic and full of surprises. Excellent location highly renowned and accessible from all corners. Breakfast with limited foods includes varieties and suits your taste buds in all corners - south, north, continental and maharashtrian, very courteous staffs and cook, responsible for guest hospitality, excellent corridors, tiny rooms are near, clean and hygienic. Very impressive friendly services at budget friendly prices. I would love to stay once again during next visit. All amenities, transports, bar, restaurant, near by markets all are in walking distance.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Superior Twin Room

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    4.0

    Good stay

    shagun 1.family

    Good stay but the room was small. Lobby area and staff were extremely nice. Would recommend

    Travel Month: Jul 2025

    Room: Superior Twin Room

    5.0

    Excellent Stay

    rinky c.

    The property is in good location, good hygiene well behaved staffs. The rent could have been a little low. Overall everything was good.

    Travel Month: Jul 2025

    Room: Deluxe Twin or Double Room

    5.0

    Heritage place,great hospitality

    ameesha a.family

    Me and my parents were travelling to Mumbai on a medical trip to Tata memorial and I had informed the reception about it. They were soo gracious to upgrade our room and cater to all our requirements. Complimentary breakfast menu had all kind of options. Best part about the place was the meticulous cleanliness and upkeep. Would love to visit again

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Twin or Double Room

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    4.0

    Good Stay

    vibhakar k.solo

    It was good experience with this property as far as accommodation is concerns. Nice hospitality was enjoyed by me. Staff was well behaved towards its guests. Despite of non availability of restaurant, there was a kitchen to fulfill the obligations of complimentary commitments.

    Travel Month: Jun 2025

    Room: Deluxe Twin or Double Room

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    2.0

    Poor Stay

    ayush p.family with 1 kid

    The location was good but the staff's behaviour was very bad. I really don't know why others have given such a good rating to this. First of all a hotel is more like a Hostel. The staff was very rude and the room was not good at all. It was a very old property with no proper maintenance.

    Travel Month: Jun 2025

    Room: Superior Twin Room|Deluxe Twin or Double Room

    5.0

    Memorable and excellent trip while staying in Elphinstone

    meenu b.couple

    Every thing is very good .Hospitality is excellent Breakfast is also very tasty.Rooms are neat and clean

    Travel Month: Jun 2025

    Room: Deluxe Twin or Double Room

    1.0

    Terrible Stay

    prerita a.family

    the hotel is too small that you'll doubt your existence. it's in a lobby the reception guy standing on your head 24*7 too small that you can't even breath no ventilation no access to Market you don't get cab or anything from here don't book unless very necessary

    Travel Month: Jun 2025

    Room: Superior Twin Room

    4.0

    Good , Comfortable , Value for Money s

    vishnuprasad m.couple

    Room: The room was very neat and clean, including the washroom. It doesn’t feel like an old property. However, the room is not very spacious. A larger cloth hanger in the washroom would have been very useful. Breakfast: Breakfast is good and tasty .it is not served buffet-style. The menu had limited options, and the quantity served was also limited. Staff Behaviour: The staff were professional and attentive throughout the stay. Location & Accessibility: The hotel is located near the port area, not far from South Mumbai. It’s a convenient choice for tourists, as major attractions like the Gateway of India, Taj Hotel, CST Station, and Marine Drive are all within 3 km. However, the hotel is situated on the first floor of a building, and the entrance is a bit hard to find. Please note that there is no lift, so you will need to carry your luggage upstairs. Important Note for Couples: Couples are required to present proof of marriage at check-in.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Twin or Double Room

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    3.0

    Average Hotel in good place

    udit g.family

    Very Good, cleaned , breakfast was nice. They had given 3 small bisleri water bottle which is even not enough for one person, no tooth brush kit given, with everyone ID they did not allow to enter the room.

    Travel Month: Jun 2025

    Room: Deluxe Twin or Double Room

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