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Review Of Hotel Lords

South Mumbai, Mumbai | 1.4 km drive to Shivaji Maharaj Vastu Sangrahalaya

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    607 Ratings, 282 Reviews

    excellent
    28%
    very good
    34%
    average
    21%
    poor
    9%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 4
    • 5
    • 4
    • 3
    • 5
    • 3
    • 4
    • 4

    Rating Categories

    • Location4.3
    • Cleanliness3.8
    • Room3.6
    • Food4.0
    • Hospitality3.8
    • Value For Money3.5
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Clean and hygienic rooms with basic amenities are well-maintained.
    • Friendly and helpful staff who ensure a pleasant experience.
    • Excellent location, just a short walk from major attractions like CST and Gateway of India.
    • Tasty food available at the in-house restaurant, though prices are on the higher side.
    Read more

    Sort by:

    Positive first
    4.0

    Good business hotel at the perfect location.

    saurabh s.business

    The rooms are clean with basic amenities, I should appreciate the staff who are really friendly. To top it up it is walking distance from the best tourist spots in South Bombay.

    Travel Month: Oct 2025 (4-Night Stay)

    Room: Deluxe Room (Queen Bed or 2 Twin Beds)

    5.0

    Excellent Stay

    shubham w.

    Ok

    Travel Month: Oct 2025

    Room: Deluxe Room (Queen Bed or 2 Twin Beds)

    3.0

    Average Stay

    akash t.

    Everything was good but i felt some security issues as one night a drunk man can in SUV and sat behind the reception he was also accompanied by another drunk person

    Travel Month: Oct 2025

    Room: Superior Room

    3.0

    Average Stay

    neeraj s.

    Location was good being on the main road. Rooms were a little smaller as compared to the Images shown . Food was ok but the only issue was with the service staff as nobody picks up the phone at the restaurant.

    Travel Month: Sep 2025

    Room: Deluxe Room (Queen Bed or 2 Twin Beds)

    5.0

    Excellent Stay

    abdul s.group

    Excellent

    Travel Month: Sep 2025

    Room: Deluxe Room (Queen Bed or 2 Twin Beds)

    2.0

    unfair and unprofessional

    alpna g.solo

    Not worth staying.

    Travel Month: Sep 2025

    Room: Superior Room

    4.0

    Good Loc

    raj k.couple

    located in a prime place just 10 minutes walking distance to CSMT, the front desk and service staff are good and cordial. But room space is not enough and food prices are high.

    Travel Month: Sep 2025

    Room: Superior Room

    3.0

    Average Stay

    himanshu b.

    Location - 4/5 Situated near cst railways station. Staff behaviour- 3/5 Reception staff was rude at tha time of check in. Rooms - 2/5 Room are very small You can open window completely. Prices are very high according to hotel facilities, location and amenities. Location - 4/5 Situated near cst railways station. Staff behaviour- 3/5 Reception staff was rude at tha time of check in. Rooms - 2/5 Room are very small You can open window completely. Prices are very high according to hotel facilities, location and amenities.

    Travel Month: Aug 2025

    Room: Superior Room

    5.0

    Excellent Stay

    couple

    it is a nice hotel located in a good area near to CSMT staff is also nice clean and hygienic rooms overall the stay was awesome here at hotel lords

    Travel Month: Aug 2025

    Room: Deluxe Room (Queen Bed or 2 Twin Beds)

    5.0

    Good and Confortable Stay

    akash s.business

    Good Stay, very close from CST and food was also amazing and service is very nice and people are smiling

    Travel Month: Jul 2025

    Room: Deluxe Room (Queen Bed or 2 Twin Beds)

    2.0

    Need a lot of improvement.

    surabi j.business

    Its small and always a Cigar smells comes up. Food was good. U need to call at Reception and ask it.

    Travel Month: Aug 2025

    Room: Deluxe Room (Queen Bed or 2 Twin Beds)

    4.0

    First Choice for business visit stay

    ashwinkumar p.business

    My first choice for business visit in Mumbai , near to railways station and all government offices , attached restaurant With good food option , 100 years old universal cafe is in front of hotel makes things better for stay

    Travel Month: Jul 2025

    Room: Deluxe Room (Queen Bed or 2 Twin Beds)

    4.0

    Hotel Lord stay

    ranjan m.business

    The hotel is located at The Fort , which is very near to my Mumbai office. The staff are professional and helpful. The location is good close to CST terminal. Room was clean and tidy. Basic amenities were there for any traveller. I have given it good rating as I believe there are areas of improvement.

    Travel Month: Jul 2025

    Room: Deluxe Room (Queen Bed or 2 Twin Beds)

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    5.0

    Clean, Comfortable, and Welcoming

    rutuja.group

    I had a pleasant stay at this hotel. The cleanliness stood out immediately — the rooms, common areas, and facilities were all spotless and well-maintained. The staff was welcoming and attentive, providing excellent hospitality throughout my stay. It’s clear that the team takes pride in keeping the environment comfortable and clean for guests. I would definitely recommend this hotel to anyone looking for a clean and friendly place to stay.

    Travel Month: Jul 2025

    Room: Deluxe Room (Queen Bed or 2 Twin Beds)

    5.0

    Excellent Stay

    dhananjay k.business

    Very nice Place & Service . Parking facility Good. Breakfast Service Excellent.. Easy to Surch.. Location

    Travel Month: Jul 2025

    Room: Deluxe Room (Queen Bed or 2 Twin Beds)

    5.0

    Excellent Stay

    raxita g.

    It was a clean room and clean washroom. The locality is also very good I would recommend this place to everyone who are coming to Mumbai.

    Travel Month: Jun 2025

    Room: Deluxe Room (Queen Bed or 2 Twin Beds)

    3.0

    Average Stay

    santosh b.family with 2 kids

    Hotel Accommodation was too small for a family of 4. No daily room cleaning service was provided until called for. It's not money's worth felt much costlier for the facilities provided.

    Travel Month: Jun 2025

    Room: Superior Room

    3.0

    I have lived with these cockroaches along with my small children. My heart knows in what condition I have lived. I should be refunded my amount.

    family with 1 kid

    It was an average experience because we repeatedly complained that there were too many cockroaches in the room. Please find a solution to this or give us a changed room. But no one listened. I have also taken footage of this. If you want, I can provide it. It is a very horrible condition. But I was helpless as I did not find a hotel available at any other location. So I was forced to continue this. Poor experience, entire hotel, cockroach

    Travel Month: Jun 2025

    Room: Superior Room

    • user photos
    5.0

    Excellent Stay

    muraleedharan m.

    The Lords hotel is situated in a prime location. Very good hospitality. Extra bed is costly. Food quality is very good and tasty, at the same time price is slightly on the higher side. House keeping staff are very polite and loyal to their job.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Room (Queen Bed or 2 Twin Beds)

    5.0

    very nice place

    ddk.family with 2 kids

    awesome. service is very good . food is good . staff is carrying. My experience is very good. very nice hotel

    Travel Month: May 2025

    Room: Superior Room

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