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Review Of Galaxy Beacon Hotel

Santacruz East, Mumbai | 2.9 km drive to Nanavati Hospital

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    147 Ratings, 58 Reviews

    excellent
    33%
    very good
    32%
    average
    20%
    poor
    5%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 3
    • 4
    • 4
    • 3
    • 4
    • 1
    • 4

    Rating Categories

    • Location4.1
    • Cleanliness3.9
    • Room3.7
    • Food3.5
    • Hospitality3.6
    • Value For Money3.5
    icon
    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the property's convenient location near the airport and spacious rooms. Many highlighted the friendly and cooperative staff, along with tasty food options. However, there are concerns about maintenance issues and service quality, including slow responses and cleanliness in some rooms. Parking arrangements were also a hassle for several visitors. Overall, the property has potential but needs improvements.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    sachin.solo

    Too long to allocate room, no Soap in the washroom, no TV, phone not working in Room, almirah rod was misplaced so cant hang clothes, no iron, every time card has issues even you get it checked at reception everytime, no response ifbyou have concerns and you call on their mobile, check out was pathetic

    Travel Month: Oct 2025

    Room: Executive Room

    2.0

    Poor Stay

    neha a.

    Actually the location was ok but may be the hotel setup is new so it wasnt well equipped .not their fault totally they are trying ..but after paying the amount we did it wasnt pleasant

    Travel Month: Oct 2025

    Room: Executive Room

    1.0

    Don't waste your money! Terrible

    anuradha s.solo

    terrible service, terrible experience! their own CRM is not well connected won't guarantee a room even if you pay the entire amount upfront. front desk staff, especially the one in the morning shift, are both rude and inexperienced. nobody responds on the intercom. not recommending anyone to book this hotel.

    Travel Month: Oct 2025

    Room: Superior Room

    1.0

    Terrible Stay

    ayush m.solo

    Unpleasant experience. The rooms were stinking with dirty linens. The washroom was terrible with stains on the toilet seat. The service was very average and people at the reception were unfriendly. I don’t advise anyone to visit this hotel instead there are much better hotels near by offering the same rate.

    Travel Month: May 2025 (3-Night Stay)

    Room: Executive Room

    5.0

    the woderful Hotel

    mayurdhvajsinh.family with 1 kid

    good services best location near about airport train and other juhu chopaty is near room is large and best breakfast delicious Evrything best building is not new and not old but building is good maintain

    Travel Month: Mar 2025

    Room: Executive Room

    4.0

    Good Stay

    vipin j.

    Hotel was near the airport which was my main concern & hospitality was also good though food was not upto my taste. Overall it was a good experience to stay there. Since trip was very short i did not take any other image

    Travel Month: Jan 2025

    Room: Executive Room

    3.0

    Average Stay

    sandipsinh p.family

    Property was good, food is also good the only concern is not proper car parking you have to park your car on road except that everything is fine.

    Travel Month: Dec 2024

    Room: Executive Room

    1.0

    Terrible Stay

    nisha s.couple

    They did not assign the proper room, kept switching me to several rooms and each one had one or the other issue. Gave incorrect information that breakfast is included and when i was supposed to checkout, they charged me for it. Horrible management and horrible practices.

    Travel Month: Nov 2024

    Room: Executive Room

    4.0

    Good Stay

    saibal k.loyalty-icon

    The hotel is good and all staffs are very polite and cooperative. Food also very tasty and location also convinient for airport

    Travel Month: Sep 2024

    Room: Executive Room

    • user photos
    • user photos
    4.0

    1 bottle drinking water insufficient for two persons. Please provide 2 nosa

    vijayakumaran n.loyalty-iconcouple

    Location, food and services are very good. Regarding amenities, all are good except the separation of wet and dry area in the bath room. It would have been best if the glass partition between wet and dry area was full instead of only 1/3rd at present. I have a very important suggestion regarding common dining hall. We have seen one gentleman smoking inside the dining hall during breakfast time, this spoiled our mood to enjoy the good breakfast. This could have been avoided if one or two display of " no smoking area" in the common dining hall. Please bring it to the urgent notice of hotel management.

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Executive Room

    3.0

    Average

    abhishek j.business

    Rooms were very small with no wi-fi network, food was good. We wear given lower grade room with no lift facility

    Travel Month: Aug 2024

    Room: Standard Annex

    • user photos
    • user photos
    • user photos
    5.0

    Plan your stay

    achyut t.family

    I had nice experience stay at hotel galaxy. Property is well maintained, rooms and washroom are clean. Food is very good. Staff is cooperative. Must recommended stay. . I had pleasant experience at hotel galaxy. Rooms are big and washroom are clean and hygienic. Staffs were supportive. Food is very good. Must plan your stay.

    Travel Month: Aug 2024

    Room: Executive Room

    5.0

    Awesome stay !

    anjan r.loyalty-iconbusiness

    Stay was pleasant. Gesture was awesome! i would like to come back again. The people in this hotel are very good they take care care of their guest brilliant way

    Travel Month: Aug 2024

    Room: Executive Room

    • user photos
    4.0

    Hotel galaxy

    kunal k.business

    Good service nice rooms friendly relations toward hotel member wish to i will again stay at hotel galaxy

    Travel Month: Jul 2024

    Room: Executive Room

    • user photos
    • user photos
    5.0

    Excellent Stay

    yana k.loyalty-iconsolo

    nice very nice, staff are very good which room I stay is very good n very clean I will suggest to all come n stay this hotel u will like it only food menu I little bit high price but test is good

    Travel Month: Jul 2024

    Room: Executive Room

    4.0

    Good Stay

    amit a.loyalty-iconfamily

    excellent stay experience,staff is very very supportive, location is very good,only need to improve breakfast quality,overall 👍

    Travel Month: Jun 2024

    Room: Executive Room

    4.0

    Good Stay

    amit.loyalty-iconfamily

    EXCELLENT STAY,STAFF IS VERY COOL AND SUPPORTIVE👌👌BUFFET BREAKFAST WAS AVERAGE.Dinner and lunch was good

    Travel Month: Jun 2024

    Room: Executive Room

    3.0

    Overall 2. 5 out 5

    nalin m.business

    Food and service staff were decent but rooms were not well maintained also an odd smells comes continuously. Hotel owner seems to be rude when i booked through make my trip.

    Travel Month: Jun 2024

    Room: Standard Annex

    • user photos
    • user photos
    • user photos
    4.0

    Good stay

    shreni p.family

    we have booked standard annex room , first hotel manager quite elderly person offered us standard annex room which was too small after complaining we have been other room in same category but spacious and as shown in pics of hotel which was bit disappointing in starting. Rest their other staff is good and co operative. Food and hotel location good near from airport.

    Travel Month: Jun 2024

    Room: Standard Annex

    5.0

    It was comfortable stay and we were happy

    avinash.family

    Initially we felt that it's not upto our expectations, but trust me it was great stay that helped our situation, im happy to review in detail. Location - near to airport & 5-6km from us consulate food - free breakfast was good with multiple options amenities & ambiance - coffee maker/fridge/tv/ac/oncall-doctor facility, you might feel rooms are small & not spacious, no odour in the rooms, bathrooms/bed were clean. Service - staff was very helpfull, my kid was sick & one of staff took us to nearby clinic as on-call doctor couldn't come. I could have noted down names of each staff who helped us during the stay, so i would have mentioned those names in my review, but anyways i would like to thank galaxy staff with my review.

    Travel Month: Jun 2023

    Room: Executive Room

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