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Review Of Hotel O Yellow Rose0123401234

New Town, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    2.4
    Average

    29 Ratings

    excellent
    24%
    very good
    14%
    average
    3%
    poor
    17%
    bad
    41%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 2
    • 1
    • 2
    • 1
    • 1
    • 1
    • 1
    • 1
    • 1

    Rating Categories

    • Location3.3
    • Cleanliness4.1
    • Food4.3
    • Hospitality3.8
    • Value For Money1.7
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests have appreciated the cleanliness and good food at this property. The staff is described as cooperative, and the environment is calm and pleasant, making it suitable for families and couples. However, several reviews highlight issues like extra charges at check-in, rude service, and inadequate facilities, which have led to a negative overall experience for many.

    1.0

    Terrible Stay

    tanweer a.

    Hotel manager extra payment diamond

    Travel Month: Feb 2024

    Room: Classic

    1.0

    Terrible Stay

    anand k.

    they charge me extra amount. they declined to give me the room at the booked price

    Travel Month: Apr 2023

    Room: Classic

    Hotel O Yellow Rose has replied on Wed May 31 16:15:26 IST 2023

    We are extremely sorry to know this, Anand! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah

    1.0

    Please 🙏don't select this hotel

    senthilnathan m.loyalty-iconbusiness

    BAD EXPERIENCE I HAVE CHECK IN 11 PM THEY ASKED ME EXTRA 1200 RUPEES. EVEN THOUGH I DON'T HAVE MONEY TO GIVEN THEM. I HAVE REQUEST THEM TO ALLOW ME TO CHECK IN, DUE TO TRAVEL FROM BANGALORE BY TRAIN. THEY WORK ONLY MONEY BASIC. PLEASE🙏 DON'T SELECT THIS HOTEL PLEASE 🙏DON'T SELECT THIS HOTEL.

    Travel Month: Mar 2023

    Room: Classic

    1.0

    DON'T BOOK THIS HOSTEL.

    abhay p.business

    I Booked this hotel for 3 days stay, when I reached there around 10 PM they were asking additional 1500 rupees, they were saying has reduced our price and we can't check in at the booked price.Later I had to travel to some other place to stay. Terrible experience. (

    Travel Month: Mar 2023 (3-Night Stay)

    Room: Classic

    1.0

    Terrible Stay

    sentichuba i.

    They didn't even provide room after booking in advance. Hopeless service both hotel and makemytrip. Hopeless

    Travel Month: Aug 2022

    Room: Classic

    1.0

    Hotel denied check in

    afsar a.loyalty-iconsolo

    First they took the booking then when i reached the hotel denied me checking because of some discount yhat was offered. These hotel reception people were rude and looked upon me as if i was a beggar

    Travel Month: Jul 2022

    Room: Classic

    5.0

    Excellent trip

    parvez a.loyalty-iconcouple

    Nice room and excellent service i very enjoy this hotel and again visit this hotel in future.

    Travel Month: May 2022

    Room: Classic (2X)

    Hotel O Yellow Rose has replied on Thu May 19 08:09:21 IST 2022

    Hi, parvez alam! thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon again with a pleasant experience. Regards, rahul

    5.0

    Best for couple

    suman k.couple

    Nice rooms and quality service

    Travel Month: Mar 2022

    Room: Classic (2X)

    Hotel O Yellow Rose has replied on Sat Mar 19 08:04:15 IST 2022

    Thanks for such a lovely review and wonderful rating, suman kumar! we will always strive to keep up with your expectations in future. Give us another chance to host you soon ) regards, pravin

    4.0

    Ok

    ved b.solo

    Location is not that good. Food ok. Room is good. Toilet ok. Overall ok.

    Travel Month: Oct 2019

    Room: Classic (2X)

    5.0

    Nice place

    subhankar p.couple

    It was nice place and safe for my family

    Travel Month: Sep 2019

    Room: Classic (2X)

    Hotel O Yellow Rose has replied on Mon Oct 28 07:34:53 IST 2019

    Thanks for taking out your valuable time to rate us, Subhankar Pande! We will work even hard to make your stay memorable one whenever you revisit us. Have a nice day! Regards, Rahul.

    2.0

    Remote location

    shasti c.couple

    No hot water. No geyser connection. Hotel staff behavior is very rude. Room was too small.

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O Yellow Rose has replied on Wed Aug 28 17:37:26 IST 2019

    Sorry for the unpleasant experience you had with us, Shasti! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be memorable one) regards, Jamil

    4.0

    Very peaceful and delight able stay

    souvik m.couple

    Hotel staffs are good and co-operative. Cleanliness is the top notch experience. Outside food not allowed was little disappointing but the place and hospitality was very good. Narkel Bagan Biswa Bangla gate was at footsteps away. From where you can move any place.

    Travel Month: Jun 2019

    Room: Classic (2X)

    5.0

    Awesome

    washim j.couple

    Nice place to hang out. Calm and pleasant.

    Travel Month: Jun 2019

    Room: Classic (2X)

    Hotel O Yellow Rose has replied on Wed Jun 05 09:13:20 IST 2019

    Charmed to See you loved our services, Washim Jishan! Just keep giving us opportunity to serve you with wonderful experience and we would love to host you soon) regards, Rachit

    5.0

    Great choice!

    debayan c.group

    Great place to stay. Clean and good food. Good for a couple.

    Travel Month: May 2019

    Room: Classic (2X)

    Hotel O Yellow Rose has replied on Mon Jun 03 08:56:54 IST 2019

    Hey Debayan Chatterjee, your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Hemant

    5.0

    Great choice!

    debayan c.group

    Good place to stay. Far from city's hustle bustle. Clean place and good food.

    Travel Month: May 2019

    Room: Deluxe (3X)

    Hotel O Yellow Rose has replied on Mon Jun 03 08:56:54 IST 2019

    Hi, Debayan Chatterjee! Thank you so much for your words of praise. We would be glad to be your host and ensure that your next experience with us shall be nothing less than perfect.

    2.0

    Trouble to find location

    sudisha g.group

    Location is very inside or else the hotel is okay.

    Travel Month: May 2019

    Room: Classic (2X)

    Hotel O Yellow Rose has replied on Fri Jun 14 07:50:01 IST 2019

    Dear Guest, Please accept my sincere apologies for the inconvenience caused. If you ever plan on visiting again, we will personally assure an awesome stay. Thanks to your feedback, we'll be taking care of this and ensure it doesn't happen again to any of our guests. Hoping to offer you a wonderful experience in the future.

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