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Review Of Hotel O The Olive Inn0123401234

Karol bagh, Delhi | 8 minutes walk to Karol Bagh Metro Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.4
    Average

    33 Ratings, 20 Reviews

    excellent
    15%
    very good
    12%
    average
    15%
    poor
    15%
    bad
    42%

    Last 10 Customer Ratings (Latest First)

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    • 1
    • 1
    • 1
    • 2
    • 2
    • 1
    • 4
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    • 1

    Rating Categories

    • Location4.2
    • Cleanliness3.2
    • Room3.0
    • Hospitality3.7
    • Value For Money3.6
    • Facilities2.8
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    Review Summary

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    Guests appreciate the location of the property, being near a metro station and the market area, ideal for convenient access. However, many highlight issues like unclean rooms, broken facilities, and poor service. The lack of basic amenities such as hot water and proper room maintenance also draws criticism. While some staff are noted as friendly, overall experiences seem to be mixed and often disappointing.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    rindolwin.family

    They told me to pay extra money. Because they are not a part of make my trip and i have already paid money through this app and i didn't get refund. Also i paid in the hotel also for staying. How can i get my money back that i have paid through this app?

    Travel Month: Dec 2024

    Room: Classic

    1.0

    Had the worst experience of my stay at this hotel

    rima s.business

    I had the worst experience of staying at this hotel from the moment i arrived at reception. After waiting for one hour they said that they will give me ac room with paint 1800 at the point. When i check the room. The room was in worst condition. The ac was not working properly, the faucet was broken, tv was not working, fan was not working, lights were not working, even their food system was pathetic. There were lizards in the room. In the middle of the day, they used to switch off the main switch off the ac. The surrounding of the hotel was not appropriate for a woman solo traveller.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Classic

    1.0

    Terrible Stay

    boibhaw b.business

    Absolutely pathetic experience. The property has no lift, untidy and broken rooms, rude and careless staff, unclean bedsheets, unhygienic washrooms and dysfunctional intercoms. On the day of checkin, i had to wait an hour before getting the room. If you have any other option available nearby, please avoid this property.

    Travel Month: Feb 2024 (3-Night Stay)

    Room: Classic

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    2.0

    Poor Stay

    sandip d.loyalty-icon

    The location is next to MCD garbage dump yard . Services extremely poor . No ventilation . No water in tap . Had worst suffering after morning there was no water to wash it was biggest morning surprise no toilet paper was available . No hot water in tap . On request a bucket of hot water provided. Very poor lighting no night lamp in room . No complimentary drinking water was provided. No lift . Filthy atmoshphere in totality. No sanctity of billing consumables. Horrible stay simply

    Travel Month: Feb 2024

    Room: Classic

    2.0

    Poor Stay

    yasir m.

    . I had selected three guests on one of my trip but when the final ticket was booked two empty guests were booked then after that extra charges were taken from us 1200 for a separate room in the room.

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Service is good but reception staff is not good

    krutarth d.solo

    asked for extra charges

    Travel Month: Sep 2022

    Room: Classic

    Hotel O The Olive Inn has replied on Sun Sep 25 06:52:39 IST 2022

    Hi, krutarth dabgar! we're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better. Hope to welcome you soon again with wonderful experience further. Regards, swarna

    5.0

    Good stay

    abhi n.solo

    Had good stay. Clean rooms, near to metro station

    Travel Month: Aug 2022 (4-Night Stay)

    Room: Classic

    Hotel O The Olive Inn has replied on Tue Sep 06 07:03:30 IST 2022

    Appreciate your feedback, ab-hi nandha! hope to welcome you soon and ensure that your next experience with us will be more exciting than before. Keep this love coming. Regards, navneet

    2.0

    Not worth staying & booking through mm t

    baldev s.solo

    Hi everyone, i’ve booked this hotel through mm t for one night and paid 900 inr but when i went there the property manager denied. He said our minimum room fare is 1800 inr so either you go out and look another property or pay the balance. After travel-ling i wanted some rest so i had no other option. So, i paid the rest amount and checked in. The room was ok types but not worth 1800 inr. After all this i tried to contact mm t and get the refund for extra paid amount. After 2 days they didn’t contact me. The customer service is very poor. I request everyone pols do not book through mm t or else keep extra money handy when planning for any trip. They use fake vouchers and promo codes just to get the customers. I’ve already wasted my money wanted to share this with you. Hope will make sense. Thanks

    Travel Month: Jul 2022

    Room: Classic

    5.0

    Good

    mosuri.loyalty-iconsolo

    Ok it was good behave of staff and location was good

    Travel Month: Jun 2022

    Room: Classic

    Hotel O The Olive Inn has replied on Mon Jun 27 06:50:05 IST 2022

    Charmed to see you loved our services, mosuri brahmaji ! just keep giving us opportunity to serve you with wonderful experience and we would love to host you soon ) regards, swarna

    1.0

    The receptionist asks for more money upon going

    saurabh n.group

    Tye receptionist said that makemytrip puts discounted rates for hotel rooms and the hotel owners cannot run it with such steep discounts. So they charge extra money once you show up at their hotel. Request mm t to talk with hotel owners and display accurate and fair tariffs.

    Travel Month: Apr 2022

    Room: Classic (2X)

    Hotel O The Olive Inn has replied on Sun Apr 24 20:45:11 IST 2022

    Sorry for the hassle you faced, saurabh narendra! we are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, karan!

    5.0

    Value for money.

    anil b.group

    Quite nice near the Karol bagh metro.

    Travel Month: Jul 2019 (3-Night Stay)

    Room: Classic (2X)

    Hotel O The Olive Inn has replied on Sun Aug 04 06:46:20 IST 2019

    Glad to hear your review, Anil bagwani! We are so happy that you loved our services. Keep sharing your views with us and we will strive to meet your expectations. Looking forward to your pleasant stay with us in The future. Have a great day! Regards, Vishal.

    3.0

    Average Stay

    aviral a.loyalty-icon

    Room was small but clean. Location was properly accessible. Food was not that great. And for Buffet they only provided 1 item. Towels were not clean. They need to keep fresh towels for the guest.
    Room was too small. And the Towels that were provided were not clean enough to be used.

    Travel Month: Aug 2018

    Room: Classic Room

    3.0

    Nice stay

    atmprakash s.

    Staff is good and very near to metro.

    Travel Month: Aug 2018

    Room: Classic Room

    3.0

    Average

    hajmal a.

    The location of the hotel is good. 7 mins walking distance from metro station karol bagh. But apart from that everything is average..Rooms are not like showing in the images, congested and neatness also above average. Lift was not working properly. Overall I will say its above average.

    Travel Month: Jul 2018

    Room: Classic Room

    5.0

    Ahmedabad

    neeraj m.

    Good place to stay. Rooms are small but not bad. Location is safe.

    Travel Month: Jul 2018

    Room: Classic Room

    1.0

    Disaster.

    mayank k.

    Full of bed bugs and my whole night sent itching my body. Avoid this hotel no good.
    Bed full of bed bugs I have even photos of bed bugs.

    Travel Month: May 2018

    Room: Classic Room

    2.0

    Very poor stay.

    avijit g.solo

    Rooms are super small, around difficult for a single person to stay as there is no space to walk after the minimal furniture's. Bedsheets & pillows were also dirty, had hair all round. Only saving grace was the bathroom which was fortunately clean. Do not have hot water, you have to inform at least 10 minutes prior for the hotel to turn on the central boiler. Breakfast is served in the room with any one option. Had opted for omelette and bread, unfortunately it came without butter. Omelette was also burned. Not at all recommend even for single person let alone a couple or family. Should refund the money.

    Travel Month: Feb 2018

    Room: Deluxe Room

    4.0

    Good location rooms are OK.

    amshuman.solo

    Rooms are OK. But more facilities should be provided. Cleanliness is OK. As per the facilities assured in the net of all facilities were not provided. Otherwise employees are courteous. Overall OK.

    Travel Month: Jul 2017

    Room: Deluxe

    3.0

    Hotel complained about MMT customer care

    abhay p.solo

    Hotel complained about MMT customer care cancelling their reservations at last moment and their room remains vacant and they don't get paid for it. This resulted in getting me room late. Please clarify with them about the policies. Service is good. People are very cooperative and friendly.

    Travel Month: Feb 2017

    Room: Deluxe

    4.0

    Best for couples who wish

    pritam k.couple

    Best for unmarried couples. Just show your ids and simply check in and enjoy your hassle Free stay. Hotel staff is very generous and helpful. Though food Was overpriced and not so good But with wonderful location in the market area you get plenty of options to fill your appetite

    Travel Month: Jan 2017

    Room: Deluxe

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