Guests pointed out several significant issues with the property, including poor cleanliness, malfunctioning amenities, and unresponsive staff. Many reviews highlighted problems like dirty bedsheets, broken items, and lack of basic services such as breakfast and timely room cleaning. A few guests did mention positive experiences with spacious rooms and good service, but these were overshadowed by complaints about hygiene and maintenance. Additionally, there were reports of room cancellations and switches that led to further inconvenience.