Guests highlight the property's good location and cozy ambiance, making it a charming retreat. Many appreciated the cleanliness and responsive staff, with the property being seen as great value for money. However, some faced issues with room arrangements and unsatisfactory cleanliness, including damp bed linen. Guests also reported poor room service and food quality, along with safety concerns regarding shared bathroom facilities. Despite these complaints, several enjoyed their overall stay and praised the amenities.