The property is ideally located in Pitampura, close to markets and metro stations, making it convenient for guests. The staff is noted to be helpful, and there are good food options available. Rooms are generally clean with decent hygiene in washrooms. However, several guests reported poor service, frequent delays, and missing room essentials like towels and drinking water. Noise issues and a lack of proper maintenance were also highlighted, leading to a less than satisfactory experience for many.