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Review Of Hotel O Pine Tree

Name: Hotel O Pine Tree
Address: Near Mussorie lake ,Paragliding point ,Mussoorie, Mussoorie, Mussoorie, 248122, IN
Rating: 2.3

Mussoorie, Mussoorie | 4 km drive to Mall Road

User Rating & Reviews

everyone
group
couple
family

2.3

Average

18 Ratings, 6 Reviews

excellent

very good

average

39%

poor

11%

bad

39%

Last 10 Customer Ratings (Latest First)

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Positive first

1.0

Terrible Stay

aryan g.couple

The worst experience ever, hotel staff are very rude,

Travel Month: Jun 2024

Room: Swiss Tent

2.0

Dirty

anil s.

Washrooms were not cleaned. Someone used it didn’t even flushed it and no one from the staff checked. The entire room was smelling. Dustbin was also not cleaned.

Travel Month: Jun 2022

Room: Classic

5.0

Good and peaceful

prachi m.

Food was really good, staff was very helpful and welcoming

Travel Month: Jun 2022

Room: Classic

Hotel O Pine Tree has replied on Fri Jun 17 06:35:05 IST 2022

Appreciate your valuable feedback, prachi mahla! that's what always motivate us to enhance your experience with us. Hoping to welcome you again soon and we ensure that you would enjoy the hospitality for what we are known for. Have a marvelous day! regards, navneet

3.0

Nice

vishal s.couple

Property location is nice, staff is also good but there is too much partiality between tent's guest and room's guest. They stop the water supply in tent and provide to the room. Food avalibilty also not good and too much costly mmm

Travel Month: May 2022

Room: Swiss Tent

2.0

Property location, hygiene, food and safety

amar p.group

Location is not good as it is 9 km away from main mall road maussoroi and it's not safe at night there, one more thing is that they don't give you the facilities what they mention in their profarma

Travel Month: Apr 2022

Room: Swiss Tent

1.0

Unsafe for females + worst experience + drunk staff

navin m.couple

The hotel is in remote location completely unsafe if you are with a female. Had the worst experience of my life. The staff was high on cannabis and alcohol and the neighbors were no less than animals, didn't let us sleep the whole night. Flush doesn't work and forget about your privacy after checking in.

Travel Month: Dec 2020

Room: Swiss Tent

Hotel O Pine Tree has replied on Wed Jan 06 23:30:15 IST 2021

Something like this shouldn’t have happened, navin mishra! thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, james!