Guests have highlighted several issues with the property, including poor hygiene and unclean rooms. Many mentioned malfunctioning air conditioning and unhelpful staff, particularly regarding room changes and billing discrepancies. However, some noted the quick service and location convenience. While the food received some praise, overall experiences seem to be disappointing, with complaints about unnecessarily high charges and delays during check-in. Rooms need significant improvements, as cleanliness and comfort have been major concerns.