The property has a prime location but suffers from serious cleanliness and hygiene issues, with guests reporting cockroaches and dirty washrooms. Many found the rooms cramped, lacking basic amenities like hot water and AC remotes. Service appears to be a major concern, with reports of untrained staff and long wait times for check-in. While some guests appreciated the quick service and helpful nature of a few staff members, overall experiences indicate that the property doesn't meet expectations for comfort and cleanliness.