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You are booking hotel for more than 30 days
Queens Road, Amritsar | 3.6 km drive to Golden Temple
29 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a fantastic location just 2 km from the Golden Temple, making it easy to explore the area. Guests appreciate the friendly staff and clean rooms, with some reporting excellent service. The property offers good value for budget travelers. However, there are major concerns about management, cleanliness, and missing basics like towels and toiletries. Some guests faced issues with AC and unexpected extra charges, suggesting a need for better maintenance and transparency.
Good facilities
Morng staf very nyc behavior and guidance good room cleaning and more facilities a viable
Room: Suite
Hotel O Mall Residency has replied on Sun Aug 28 06:52:28 IST 2022
Thank you for rating us highly, smile navu! glad to know that services offered by us meet up your expectations and we'll endevour to keep it up. Looking forward to your next visit with us and ensure you will cherish these lovely memories forever. Regards, pravin
Never
Very bad management no cleaning, no towel, no hand wash shop, no drinking ater, dirty bedsheet, not toilet paper and no good work flash. My booking 593 rupees but i reached hotel reception are not allowed rooms, he said 500 rupees extra demand, then allowed rooms. When i said ac on, then he refused
Room: Saver Double
Worst maintenance
No cleanliness, no maintenance, no proper utilities charging amount for water also.
Room: Saver Double
Hotel O Mall Residency has replied on Tue Mar 03 23:16:17 IST 2020
Hi Devasouth, thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Sheetal!
Small room, price ok
Small rooms, 2 km near golden temple.
Room: Classic Room
Hotel O Mall Residency has replied on Sun Jan 05 13:23:02 IST 2020
Sorry for the unpleasant experience you had with us, Tushar. Thanks for notifying us and we will surely work towards better guest experience in the future. Regards, Mahesh!
Best budgeted Hotel
Its good enough for budget, perfect location in City.
Room: Classic Room
Hotel O Mall Residency has replied on Thu Oct 17 07:37:30 IST 2019
Hi, Rizwan Qureshi! Happy to hear that you loved our services. We are amazing just because of amazing guests like you. We look forward to serving you again :). Regards, Navneet.
I paid extra money
Not good, I will come next time in this hotel.
Room: Saver Double
Hotel O Mall Residency has replied on Wed Oct 09 20:02:04 IST 2019
We are so disappointed to hear such kind of experience, Rahul! Being a visitor, we do realize how team it feels in such circumstances, however, we ve shared the feedback to our relevant immediately to rectify the issue. Hope to serve you better in future. Regards, Navneet
Poor Stay
Hotel manager is not prefer Hotel booking under Oyo. And he want to charge extra from us but we have not paid. Ac is not functioning properly at room. Some time he switch off the ac.
Room: Saver Double
Hotel O Mall Residency has replied on Tue Jun 11 22:24:52 IST 2019
Hi, Sir. Regret the experience you have gone through. Being a visitor, we do realize how it feels in such circumstances, however, weve immediately shared the feedback to our relevant team to look into this concern so that our other guests shouldnt face such trouble further. Hope to make your future experience delightful and we assure you that we wont let you down this time.
Stayat Hotel Residency Mall
Hotel condition is good but very poorly managed. It doesn't provide minimum things like towel, toilet paper and soaps, etc to customers. Not a good place to stay.
Room: Saver Double
Hotel O Mall Residency has replied on Wed May 08 19:25:20 IST 2019
Dear Guest, we deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future.
Room quality was not good
Room quality needs improvement as washroom is not good.
Room: Suite Room
Hotel O Mall Residency has replied on Tue May 07 17:36:52 IST 2019
Hi, Narendra! Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Vishal
Excellent stay
Hotel location is very good Hotel very neat and clean staff behavior very good all the staff treat the guest very good room service boy very courteous his behavior with the guest very nice all over stay in this Hotel is very good.
Room: Classic Room
Hotel O Mall Residency has replied on Fri May 03 12:37:40 IST 2019
Thank you so very much, Ranbir! Delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down. Regards, Swarna
Terrible Stay
Not happy with the performance at all.
Room: Saver Double
Good hotel
Hotel is good and neat and clean room with attached was room. All staff behavior is friendly.
Room: Saver Double
Worth the price
Worth the price of room as per place is concerned, need some improvement on food level.
Room: Saver Double
Every thing was excellent
It was fantastic movements which I spent in this hotel room setting and service was excellent and excellent area where situated this hotel overall was excellent.
Room: Saver Double
Mall residency
Good hotel to stay, neat and tidy rooms.
Room: Saver Double
Excellent Stay
Good location and food.
Full comfortable room. I liked this hotel.
Room: Saver Double
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